1. We help turn fortunes
Credentials

2. About Us Our Experience & Passion, Makes Us Stand a Class Apart
Divergent Insights, an emerging name in the global market research industry.
‘Complete solution’ to all your business needs for surveys, opinion collection and market research activities.
Team of highly energetic, experienced and skilled professionals; cumulative experience of 60 years among our team members.
Our experience gives us the prowess and proficiency in crafting fitting solutions to meet your requirements.
We ‘dive in’ to provide deeper insights to help turn fortunes for our clients.

3. Our Values We Believe In Science Of Symbols
We are fascinated about the clover leaf and its positive significance across cultures.
Thus, we have formulated it in our logo which stands for the values we embed.
Six-petal clover leaf, rarest of the rare to find, has significant meaning in this universe and we align to the same values. Each petal stands for a value which it offers to bring into our business

4. Our team members have worked with the following clients:

5. Our Reach We help our clients worldwide
Headquarters in Singapore, office centers in India & South Korea. we offer bespoke research solutions with fastest turnaround time and cost-effectiveness across Asia, Africa, America, Middle-East and Europe.
Our strategic partnership with market leaders in research add to our overall capabilities to offer customized research solutions irrespective of your location or which market you wish to study or explore.
We have strategic partners in leading global locations like:
Afghanistan
Australia
Bangladesh
Brazil
Canada
China
Egypt
France
Germany
Hong Kong
Indonesia
Iran
Italy
Japan
KSA
Malaysia
Myanmar
Mexico
Nigeria
Pakistan
Philippines
Poland
Spain
Sri Lanka
Thailand
Turkey
UAE UK
USA
Vietnam

6. Our Reach Our field presence in India
National coverage across states in India,
in-house centers as below:
Punjab
Ludhiana
Rajasthan
Jaipur
Delhi NCR
Delhi
Bihar
Patna
Uttar Pradesh
Lucknow
West Bengal
Kolkata
Gujarat
Ahmedabad
Madhya Pradesh
Bhopal
Indore
Chhattisgarh
Raipur
Maharashtra
Aurangabad
Kolhapur
Mumbai
Nagpur
Nasik
Pune
Sholapur
Thane
Andhra Pradesh
Hyderabad
Karnataka
Bangalore
Tamil Nadu
Chennai
Kerala
Cochin

7. Our Expertise Across Verticals
With plentiful experience of creating actionable insights across industries, we create personalized solutions for our clients.
Our expertise in crafting successful solutions encompass
Automotive Car Clinics / Research
Hybrid Gang Techniques
Qualitative
Quantitative
Online Panels
Data Processing and Analytics

8. Computer Assisted Telephonic Interview
Our Services
We Offer Variety Of Services To Suit Every Need
Qualitative
Quantitative
Computer Assisted Telephonic Interview
We are equipped with
20 CATI stations with
trained interviewers.
With their relevant experience
and background in market
research and how CATI helps,
our trained interviewers can
efficiently handle CATI in various
regional languages that cater to regions across India.
PAPI 
CAPI
CATI
Hybrid Gang Surveys (Qualitative in Quantitative report)
Come Over – Central Location Test
Excuse Me – Street Intercepts
Knock Knock!– Door to Door
Tag Along – Ethnography
Come Home! – Home Visits
Observe Me– Accompanied Observations
Let’s Paint – Creative Sessions / Workshops
Spy! – Mystery Shopping
Connect (#) – Individual and Multiple participant interviews (B2B & B2C)
Meet-Ups – Focus Group Discussions
VOX Pops – Voice of customer
(jiffy interaction)
Online Panels
Data Analytics
Survey Programming
Online Data Collection
Data Processing & Tabulation
@Connect – Consumer connect
Online Interviews & Diary
Consumer Connects on Bulletin Boards
Online Meet- Ups Group Sessions
We Have Panels: Consumers 1 million+; Healthcare 200,000; B2B 500,000
Dash into It! – Dashboard Reporting
Data-Nomics – Based on our client requirement we would adapt to methods / analysis as required by our client
Advance
Factor Analysis
Regression
Conjoint
Discriminate Analysis
Data Weighting / Data Balancing
Statistical test
Need based segmentation using Latent Class
Others
Tables with Multiple Banners
Standard tables with significance testing and moving averages
Data in Quanvert, SPSS, ASCII (Single / Multi Card), Excel, CSV
Trend Charts
Trend Charts on rolling data
Continuous tracks, database building
Recommend weighting models

9. Range of Research Approaches We have worked with leading OEMs
Our Services
Automotive Research Expertise
Range of Research Approaches
We have worked with leading OEMs
Customer Satisfaction
Automotive Clinics
Automotive
Research
Mystery Shopping
Brand Imagery & Positioning
Product Design
Customer Profiling
Acceptor Rejecter Studies
Innovation Intelligence
Sales and Servicing Care

10. Our Services Team Experience - Automotive Projects 2 wheelers Piaggio
PRODUCT CATEGORY
OEM
SAMPLE SIZE
TARGET GROUP
TYPE OF STUDY
METHODOLOGY
2 wheelers
Piaggio
2280 interviews
Owners
NPS Tracking Study
Quantitative
D segment
Honda
40 interviews
Owners from cross segments
Customer Choice Mapping
Qualitative
C segment
MSIL
35 interviews
Owners – Client & Competition
Design – Evaluation Complete Facelift
4 wheelers
Commercial
85 interviews
Owners & Intenders
Market Understanding for New
Business Division
Quant- Qual
Multi Country
A & B segment
50 Interviews
Transmission Preference Study
A segment
1050 CAPI
Design Evaluation
Passenger Cars
Hyundai
12 interviews
Experts
Expert View on the Indian market
Ford
11000 interviews
Recent Purchasers
and service users
Customer Satisfaction
Tracking Study
CATI
A & B Segment
2500 interviews
Owners and Intenders
Customer Satisfaction Study
A Segment
600 & 24 FGDs
New car buyers
Accepter Rejecter Study
Quant & Qual
Pre-owned SUV cars
Mahindra
Sang Yong
500 interviews
Study
Premium hatchback
500 & 18 FGDs

11. 500 interviews & 24 depth interviews
Our Services
Team Experience - Automotive Clinic & Mystery Shopping
PRODUCT CATEGORY
SAMPLE SIZE
TARGET GROUP
METHODOLOGY
SUV
400 interviews & 15 FGDs
Owners and Intenders
Car Clinic
B segment
600 Quant interviews
& 24 FGDs
C segment
& 18 FGDs
360 Quant interviews
& 12 FGDs
500 interviews & 24 depth interviews
Owners
Prototype for new Car
180 Quant interviews
& 4 FGDs
240 Quant interviews
& 10 FGDs
60 interviews
Intender
Mystery shopping
42 interviews

12. Our Team AUTOMOTIVE EXPERT RESEARCH TEAM
Different, Diligent and Dynamic
We are DiVerGenT – DIverse, VERsatile and a GENuine Team.
Divergent team is our strength and our values are the guiding force. We strive to serve you with utmost commitment to create a lasting relationship.
Divya Juneja
Director – Research & Business Development
Suresh Nimbalkar
Senior Consultant
Rajiv Kokane
Managing Director
Ashish Mathur
Associate Director
With over 20 years of experience, he leads Business Development, Client Relationship & Project Management. Rajiv has proven skills in International Business, especially in Automotive and Consumer Durables.
LinkedIn Profile:
A decade of experience, she is a consumer mind interpreter, qualitative researcher. She has a deep-rooted understanding of Indian culture and has conducted on-ground research in India.
LinkedIn Profile:
He is senior consultant for Divergent Insights. With over two decades of experience in Market Research, he has expertize in quantitative research and various statistical tools
LinkedIn Profile:
Having spent more than 15 years, Ashish focusses on accelerating business growth, client relationships, client servicing and vendor management and online research.
LinkedIn Profile:
AUTOMOTIVE EXPERT RESEARCH TEAM

13. We as a team, are passionate towards providing
SINGAPORE | INDIA | SOUTH KOREA
RAJIV KOKANE
Managing Director
Contact:
Skype: Rajiv Kokane
View DiveIn Video on:
We as a team, are passionate towards providing
a complete solution to our clients for efficient and beneficial outcomes.
Thank You For Your Time!