2009 教育部-IBM精品课程:面向服务的业务流程管理

2009 教育部-IBM精品课程:面向服务的业务流程管理
IBM WebSphere Integration Developer, Process Server and Business Monitor Lian Yu The School of Software and Microelectronics Peking University No.24 Jinyuan RD, Beijing , P.R. China 2009 教育部-IBM精品课程:面向服务的业务流程管理 Introduction to IBM WID-WPS-WBM 9/19/2018

Agenda Overview: BPM and SOA life cycle
WebSphere Integration Developer (WID) Why? & How? WebSphere Process Server (WPS) WebSphere Business Monitor (WBM) WID-WPS-WBM and A Scenario Introduction to IBM WID-WPS-WBM 9/19/2018

IBM’s SOA entry points are increasing focus on business process management and SOA governance
SOA does not require a specific starting point to enter the life cycle Building upon business-centric entry points: • People, process, and information SOA is enabled by IT-centric entry points: • Reuse and connectivity Increasing focus on business process management (BPM) enabled by SOA: Extending IT infrastructure and management for support of the BPM life cycle SOA governance: Oversight, best practices, and control of projects for business users and IT developers An integral part of overall governance Introduction to IBM WID-WPS-WBM 9/19/2018

BPM and the SOA business-centric entry points: People, process, and information
SOA helps improve productivity by enabling collection and consolidation of information into views that facilitate interaction in a business process. Introduction to IBM WID-WPS-WBM 9/19/2018

BPM and the SOA IT-centric entry points: Connectivity and reuse
Introduction to IBM WID-WPS-WBM 9/19/2018

IBM delivers core software products for all stages of the business process management life cycle: Stage 2 Stage 1 — WebSphere Business Modeler Gather requirements Design, model, simulate, and optimize business models Stage 2 — WebSphere Integration Developer Discover, assemble, test Standards-based development environment Stage 4 — WebSphere Business Monitor Business monitoring for coordinated action Analytics and optimization of processes Real-time visibility into business processes, enabling process intervention and continuous improvement Stage 3 — WebSphere Process Server Integrated deployment of policies and workflow Support human-intensive process steps with system-automated steps and information flows Introduction to IBM WID-WPS-WBM 9/19/2018 6

Agenda Overview: the business process management life cycle

IBM delivers core software products for all stages of the business process management life cycle: Stage 2 Stage 1 — WebSphere Business Modeler Gather requirements Design, model, simulate, and optimize business models Stage 2 — WebSphere Integration Developer Discover, assemble, test Standards-based development environment Stage 3 — WebSphere Process Server Integrated deployment of policies and workflow Support human-intensive process steps with system-automated steps and information flows Stage 4 — WebSphere Business Monitor Business monitoring for coordinated action Analytics and optimization of processes Real-time visibility into business processes, enabling process intervention and continuous improvement Introduction to IBM WID-WPS-WBM 9/19/2018 8

Create, assemble, and test components in WebSphere Integration Developer
WebSphere Integration Developer is the development suite of tools for WebSphere Process Server An integral part of the development process: Import business process models from WebSphere Business Modeler Assemble business processes, SOA components, and adapters Visual snippet editor can develop components, when needed Java programming skills are required Test end-to-end enterprise solutions in a dedicated test environment Includes a full WebSphere Process Server test framework Provide tools to deploy solutions to WebSphere Process Server Enable aspects of WebSphere Process Server used for performance measurement in WebSphere Business Monitor Monitor toolkit can be installed as a unit test environment Introduction to IBM WID-WPS-WBM 9/19/2018

Why use WebSphere Integration Developer?
Single environment for integrating business processes into enterprise solutions for WebSphere Process Server run time Easy-to-use development environment for building reusable software components in the familiar Eclipse interface – Common interface to Modeler and Rational development tools, too Efficiently distributes the business integration work effort with the application development WebSphere Integration Developer is included in the IBM WebSphere Process Server software package Introduction to IBM WID-WPS-WBM 9/19/2018

Web services: Related business services that can be integrated with other services globally over the Internet Web services allow buyers and sellers to discover each other, connect dynamically, and trade in real time with minimal human interaction. Web services are self-contained, self-describing modular applications. Published, located, and invoked across the Web On the client side, no additional software is required. A programming language with XML and HTTP client support is enough On the server side, a Web server and servlet engine are required. The client and server can be implemented in different environments Web services can be enabled for an existing application without writing code. Web services applications provide components that work together. Programming languages are not a factor. Rely on existing transport technologies, like: HTTP Using standard data encoding techniques, like: Extensible Markup Language (XML), for invoking the implementation Introduction to IBM WID-WPS-WBM 9/19/2018

Web services: Key components
Web Services Description Language (WSDL) is the XMLbased file that describes the Web service. The Web service request uses this file to bind to the service. SOAP is the XML-based protocol that the Web service request uses to invoke the service. Universal Description Discovery and Integration protocol is the registry that hosts the service broker. – UDDI is similar to the Yellow Pages in a phone book. Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Integration Developer tooling components
How can you successfully: By using the following: Leverage resources from WebSphere Business Modeler? Import business processes from Modeler as BPEL components Build simple processes to complement your imported models? Business process choreographer to capture simple processes inside WebSphere Integration Developer Establish and maintain cross-references between business objects? Relationships to help build, define, and maintain referential integrity Manage differences between data objects? Mediation and mapping for data sharing Have data from different systems interact? Business object editor creates SDOs Model complex, interactive processes? State machine editor for complex process Implement business rules into your solution? Business rule editor to let developers build reusable templates Involve your staff as part of the processes? Human task editor to build and assign tasks; then delegate, transfer, and complete Introduction to IBM WID-WPS-WBM 9/19/2018

Assembling service components in a module

WebSphere Integration Developer implementation tooling enables SOA core components
WebSphere Integration Developer maintains a standard programming model to support the service-oriented architecture on WebSphere Process Server. Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Integration Developer implements service components for integration of business logic
WebSphere Integration Developer includes editors to support the building of service components. Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Integration Developer implements supporting services of process integration

Why use WebSphere Process Server?
WebSphere Process Server is a business integration server – Provides a comprehensive SOA offering – standards-based Executes complex business processes securely, consistently, and with transactional integrity Provides software life cycle tooling for business process management (BPM) Includes WebSphere Integration Developer Implements a Web services BPEL-compliant process engine Enables building of composite integration applications Allowing reuse of existing IT assets exposed as services • Provides SOA-based automation of business processes – Security in a central location for all users A built-in Java Messaging Service (JMS) provider for WebSphere Process Server Provides failover to assure all messages get to their destination Provides high performance and qualities of service (QoS) With fault tolerance and error-detection capability for transaction support Scalability expands capacity as system needs grow Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Process Server is built upon WebSphere Application Server, providing a flexible foundation
WebSphere Process Server is a J2EE runtime engine Installed onto WebSphere Application Server Clustering for a highly available transaction engine provided by WebSphere Application Server Network Deployment Automates business processes by integrating: People: human tasks, role-based tasks Workflows: choreography of automated and human activities Applications: automation of processes using business rules and state machines Systems, platforms, and architectures: dynamically choose interfaces based on scenarios Choreography Mediation Clustering Application Server Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Process Server executes deployed service components for process integration and notification Introduction to IBM WID-WPS-WBM 9/19/2018

Using WebSphere Process Server to administer an IT solution
Examples WebSphere Integration Developer work effort WebSphere Process Server administration can: A customer orders from ClipsAndTacks’ catalog using a Web browser — 24 hours each day Imported the business process from WebSphere Business Modeler • Manage business processes using the BPC Explorer Web tool • Schedule applications to balance server load Customers can order by Web browser Represented business functions as reusable component "building blocks" • Start or stop modules of components • Activate, deactivate, suspend, or resume integration Adapters Orders automatically checked against the business rules engine Developed reusable business rule templates • Modify default business rules using the Business Rule Manager Web tool Regular customer’s orders totaling over $750 must be approved by the order Manager Created and assigned tasks to staff in the context of the business process • Claim, complete, suspend, transfer, or release work items using the BPC Explorer Web tool Introduction to IBM WID-WPS-WBM 9/19/2018

Administration in WebSphere Process Server
Use WebSphere Integration Developer to: Use WebSphere Process Server to: Import or build new business processes as BPEL components or state machines Launch a Web tool for managing business processes or state machines Assemble components in the assembly editor Start or stop published modules of components Install adapters for integrating different legacy systems together Activate, deactivate, start, stop, or suspend adapters Establish cross-references using relationships Administer relationships using relationship manager Complement the solution with default business rules and reusable templates Launch a Web tool for working with business rules in runtime Involve staff members by assigning tasks to users Connect to user registries; launch a Web tool for working with tasks, and so on Manage process activities: Handle failed events Schedule applications to balance server loads Observe performance metrics from running components Browse events generated from components Introduction to IBM WID-WPS-WBM 9/19/2018

Managing installed modules containing components
Components are built into modules Modules are represented as EAR files on WebSphere Process Server One-to-one relationship of module: EAR file An administrator may perform any of the following tasks: Start or stop a published module View components contained inside a module Install a new application Introduction to IBM WID-WPS-WBM 9/19/2018

Managing business processes with BPC Explorer
BPC Explorer is a flexible, Web-based interface into WebSphere Process Server is used for: Managing business process instances Managing business state machine instances Working with staff tasks (or "human tasks") Claim, complete, release, suspend, or transfer Provides a graphical view for process structure and instances Start new instances Manage running instances (terminate, delete, suspend, resume, compensate, and so on) View activity-level details, inline human tasks, manage failed compensations Usage scenarios Understand process structure Check status of process and its activities Introduction to IBM WID-WPS-WBM 9/19/2018

Flexibility of the BPC Explorer tool
Built with reusable pieces using the industry standard: JavaServer Faces (JSF) JSF tags can be incorporated into existing Web pages, applications, or portals Manages business processes, state machines, and human tasks Introduction to IBM WID-WPS-WBM 9/19/2018

Relationship manager runtime
List the relationships which are being enforced Configure the database and relationship properties Administer the relationship table contents – Query existing relationship instances – Roll back the table to a previous checkpoint – Archive out-of-date data – Manage table size and content Introduction to IBM WID-WPS-WBM 9/19/2018

Business rules runtime
WebSphere Process Server runtime exposes business rule groups as services. • Handles typical integration rules. 80% of all business rules used today are handled by the runtime Complex rule inferencing is handled by third-party rule engines • Edit and update business rules in real time. Use the business rules Web tool Included with WebSphere Process Server as an optional install Web tool is completely customizable to fit enterprise needs Introduction to IBM WID-WPS-WBM 9/19/2018

On-demand support for business rules runtime
Business Rule Manager Web-based runtime tool for working with business rules Easy to modify when conditions change, kept separate from process model Rules are edited in natural language format – no coding Using the Business Rule Manager, anyone can: Change the conditions or reorder rules Create new rules, or delete obsolete ones on demand Business Rule Manager Completely customizable, built with reusable pieces (JavaServer Faces) Can be built into existing solutions, Web pages, or portals Introduction to IBM WID-WPS-WBM 9/19/2018

Application scheduler
An administrator can manage the server load by scheduling applications to run at off-peak times. An application can be scheduled to start and stop at specific times. Schedules can recur. With application scheduler: Application A starts. Application A processes its work. Results are placed in an "outbox" queue. Application A stops. Application B starts. Application B processes work from the queue. Results are placed in another "outbox" queue. Application B stops. Introduction to IBM WID-WPS-WBM 9/19/2018

Business calendar A system of timekeeping that defines the beginning, length, and divisions of a business year. Stored as XML artifacts. Created , viewed, edited in a business module in WebSphere Integration Developer. Deployed to WebSphere Process Server as part of the business module. Libraries are copied to the EAR Accessed with the business calendar service in WebSphere Process Server and used in WebSphere Process Server components, such as a business processes and human tasks. Business processes can use business calendars to schedule timeouts. Human tasks can use business calendars to schedule when a task expires or when it will be deleted or is overdue. Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Integration Developer (WID) Why? & How? WebSphere Process Server (WPS) WebSphere Business Monitor (WBM) What? & How? WID-WPS-WBM and A Scenario Introduction to IBM WID-WPS-WBM 9/19/2018

What is business activity monitoring?
Business activity monitoring (BAM) is the presentation of real time information related to activities inside organizations and across relationships with external partners and customers. This information is role-based, targeted and focused to the status and results of various operations, processes, and transactions. This information is used to make informed, quick business decisions, and take action to address problem areas. BAM systems collect and process business events that are fed from applications, integration software, or business process management software Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Business Monitor capabilities
Captures specified business-related data from business applications based on the monitor model Extracts the measurement variables from the data Transforms the variables into metric and key performance indicator (KPI) values Displays the measurement values on Monitor dashboard Provides business intelligence insight through dimensional analysis and reporting Enables user to define actions when specified situations occur Identifies and notifies user of operation failures for inspection and analysis Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Business Monitor Toolkit
Provides the tools for creating monitor models that can be transformed into executable code for WebSphere Business Monitor Runs inside WebSphere Integration Developer Includes the monitor model editor and a unit test environment The monitor model editor is a visual editor for creating monitor models. The unit test environment is a lightweight environment for testing the monitor model in WebSphere Integration Developer and requires no prerequisites. Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Business Monitor at a glance
Monitor business process performance In-progress processes can be monitored and bottlenecks can be eliminated, Track key performance indicators. Respond to situations Detect unusual situations, like: Out of threshold KPIs Individual process instances that need attention Take corrective action before problems arise Enable earlier, better insight Analyze KPIs over time and other dimensions Use business measures to identify trends Introduction to IBM WID-WPS-WBM 9/19/2018

Managing continuous process improvement
Achieve real-time visibility into processes with WebSphere Business Monitor Business activity monitoring (BAM) capability Increased scope of activities and applications that can be monitored Monitoring extensibility Improved business insight and flexibility Ability to define monitoring models that have input from various sources Improved administration and testing environment Guided administration New unit test environment Command line interfaces Updated dashboards and dashboard frameworks Enhanced KPI management dashboard Custom dashboard toolkit Introduction to IBM WID-WPS-WBM 9/19/2018

Monitor executing processes
Manage executing processes and export real-time data back to Modeler for process improvement life cycle use Monitor executing processes Process status Execution paths Inspect process instance data Examine durations, costs Guide actions Start or stop claims processes if a high value claim is being handled incorrectly Transfer work items to users with the appropriate authority Export actual process data to Modeler Run new simulations based on real data Improve accuracy and reduce risk Introduction to IBM WID-WPS-WBM 9/19/2018

Monitor process performance
View Key Performance Indicators (KPIs) calculated from live process data Display KPIs in a variety of ways Introduction to IBM WID-WPS-WBM 9/19/2018

Respond to situations Detect situations and take action
View alerts from active processes Send Notifications for manual response s Mobile phone SMS messages Invoke automated responses A BPEL process A Web Service Introduction to IBM WID-WPS-WBM 9/19/2018

Embed business intelligence

Dashboards enable you to…
Monitor and manage business performance indicators Retrieve information quickly and efficiently Introduction to IBM WID-WPS-WBM 9/19/2018

Features of Monitor dashboards
Personalize the analysis and display of business performance data, and compress information to focus on the business objectives and the key performance indicators (KPI) View business-critical information graphically, using visual cues such as color to improve the probability of timely problem determination and the speed of decision making Visualize performance data such as KPIs and metrics, which might be summarized in reports and graphs Analyze and investigate business situations by using drill-down capabilities to trace situations to individual events and inspect event details Set up actions and alerts that are part of the management phase of a business performance management solution Introduction to IBM WID-WPS-WBM 9/19/2018

Simplified dashboard architecture

Integration with Business Space (1 of 3)
A single point of entry to BPM content Introduction to IBM WID-WPS-WBM 9/19/2018

Business Space displays business spaces, pages, and widgets with content from products in the WebSphere BPM portfolio. A business space is a collection of related Web content. You can have many business spaces, each for a different purpose. For example, a space with widgets from Business Monitor might be used to monitor your KPIs. Business Space can display the contents of one space at a time. Introduction to IBM WID-WPS-WBM 9/19/2018

Business Space Framework used for Web-based dashboards All Business Monitor dashboard widgets use this framework Can include widgets from other products on same dashboard WebSphere Integration Developer WebSphere Business Modeler Publishing Server WebSphere Process Server WebSphere Business Services Fabric Introduction to IBM WID-WPS-WBM 9/19/2018

Integration with Business Space — widgets (1 of 4)

Optionally, install Alphablox for dimensional analysis widgets Dimensions, reports Organizations Displays the organization structure defined in the user registry, for example, an LDAP server Used in conjunction with reports to perform data analysis for assigned employees Introduction to IBM WID-WPS-WBM 9/19/2018

Integration with Business Space
Cooperative connections between dashboard views New procedure to enable cooperative connections Source Target Description Instances Diagrams When an instance is selected from Instances, Diagrams displays the diagram of the selected instance. Alerts Automatically display a diagram that is based on the particular alert you select from Alerts. When you click the alert source icon in Alerts, the associated process instance is displayed in Instances with the associated business measures. Introduction to IBM WID-WPS-WBM 9/19/2018

Asset repository — integration
You can share your BPM assets among different WebSphere tools. Rational Asset Manager integrates with WebSphere Business Modeler WebSphere Integration Developer WebSphere Business Monitor development toolkit. There is a common interface to Rational Asset Manager from all three tools. Wizards are available for adding assets to the repository and importing them from the repository. Users can be notified of asset changes by for each asset that is subscribed. Introduction to IBM WID-WPS-WBM 9/19/2018

Alert subscription Displays alerts that notify business users of defined situations occurring at run time Define situation events in monitor model Configure Monitor to create alerts when the situation events occur Alerts view shows the alerts as they occur Allow users to subscribe to alerts of interest without involving IT Select desired methods of notification, for example, cell phone, or Subscription list is filtered based on what the user is authorized to view Allow to forward alerts to other monitor dashboard users Introduction to IBM WID-WPS-WBM 9/19/2018

Alert subscription features
Mark alerts as read or unread ,or remove them from view (they remain in the database) Alert subject and body is configured in Monitor Action Services (notification template definition) Subject or body can include situation event data using substitution variables Click event subject to read event and show more details Optionally show the technical detail of the situation event Introduction to IBM WID-WPS-WBM 9/19/2018

Export to WebSphere Business Modeler
Exporting data from WebSphere Business Monitor helps you to precisely analyze and manipulate real-time processes data Export the values of business measures in a monitor model to an XML file to be imported into WebSphere Business Modeler Only measures with a value type of decimal or duration are available for export Exported measures are only calculated on completed instances Select a monitor model based upon your security access set by the administrator Export data from the selected model only or export from all versions Introduction to IBM WID-WPS-WBM 9/19/2018

Export values Introduction to IBM WID-WPS-WBM 9/19/2018

Diagram view (1 of 3) Displays diagrams and instance diagrams associated with a context Diagram is in Scalable Vector Graphic (SVG) format Introduction to IBM WID-WPS-WBM 9/19/2018

Diagram view (2 of 3) Hover cursor to show more information
Drill down to show sub-processes Use “back to root” or “back to parent” button to return from local subprocesses Text, such as task names, can also be selected in the view Introduction to IBM WID-WPS-WBM 9/19/2018

Diagram view (3 of 3) Can interact with Instances and Alerts view
Requires portlets be wired together In those views, click the link to display an individual instance in the diagram view The instance is shown, with red highlighting indicating the ready, running, or completed activities Introduction to IBM WID-WPS-WBM 9/19/2018

Dimensional view Displays multidimensional reports that analyze different aspects of data retrieved from a multidimensional data mart Charts and grids present data for analysis against different dimensions Introduction to IBM WID-WPS-WBM 9/19/2018

Dimensions Process data can be described in terms of:
Quantitative data (what is measured or counted) Example: order price, number of sales, shipping time Dimensions (how to divide up, or group the data) Example: customer, address, product Dimensions provide a structure that summarizes measures WebSphere Business Monitor uses these definitions to create structured data stores (DB2 Cube views) Runtime data is captured, analyzed and persisted into these structured data stores WebSphere Business Monitor dashboards allow the user to graphically display and interactively analyze this data Introduction to IBM WID-WPS-WBM 9/19/2018

Dimension levels Dimensions can (optionally) have multiple levels
Aggregation group levels are: Level 0 is the top level (continent) Level 1 is the second level (country) Location Continent Country State/Province City Time Century Year Month Day Product Category Name Introduction to IBM WID-WPS-WBM 9/19/2018

Dimensional analysis Provides business insight by summarizing business metrics Organizes data into levels of detail that can drilled down to extract significant information Dimensional analysis enables a breakdown of quantitative measures by some grouping (dimension) Typically this format: “function” of a “measure” by a “dimension” For example: Average of profit by city Total of order value by customer Maximum of employee salary by time To be able to perform dimensional analysis, you need to define some measures as quantitative data and other measures as aggregation groups Introduction to IBM WID-WPS-WBM 9/19/2018

Instances view Displays the available monitoring context in either individual instances or user-defined groups of context instances Introduction to IBM WID-WPS-WBM 9/19/2018

Key performance indicators (KPIs) view
Shows the status and value of KPIs Nonnumeric values can be also be displayed True/false, date and time Status can be shown using different icons from a palette Tool tip shows more info Introduction to IBM WID-WPS-WBM 9/19/2018

Report view Displays performance reports relative to a time axis
Analyze historical values of numeric business measures that belong to a cube Typically represented in tables and graphs Drill up or down using dimensions Introduction to IBM WID-WPS-WBM 9/19/2018

WebSphere Business Modeler to WebSphere Integration Developer to WebSphere Process Server

Case study: Business solution for the Verify a Credit process

Thank you! Questions Introduction to IBM WID-WPS-WBM 9/19/2018

2009 教育部-IBM精品课程:面向服务的业务流程管理

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2009 教育部-IBM精品课程:面向服务的业务流程管理

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