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Hardware Dev Center Update
WinHEC 2015 9/19/2018 2:45 AM Hardware Dev Center Update Very happy to be here today Lead PM on the Microsoft HW DC team and here to talk about what we’ve done in the hardware dev center since we shipped last year. Before we start, by show of hands how many of you have experience using hardware dev center? Sysdev? Attended the dev center talk at WinHEC? I think you will find this talk very useful and interesting … Palani Sundaramurthy Program Manager Lead Hardware Dev Center © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Agenda Dev Center by the Numbers What’s new in Dev Center
Tech Ready 15 9/19/2018 Agenda Dev Center by the Numbers What’s new in Dev Center What we’ve heard from you Product Roadmap With that we can look into the topics for today We will look at some interesting stats from Dev Center since we shipped Some unique scenarios that we’ve enabled for you State of the product. Product feedback and how we’re thinking about addressing the top pain points Roadmap: shape of things to come © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Dev Center by the Numbers
9/19/2018 2:45 AM Dev Center by the Numbers © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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We started the journey in November
9/19/2018 2:45 AM We started on this journey last year and have come a long way. It has been a fun ride and there’s a lot of accomplishments and growth opportunities … We started the journey in November © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Activity in the last 3 months
WinHEC 2015 9/19/2018 2:45 AM This chart that shows activity on Dev Center page from around the world. This is a global product. As you can see, Taiwan is certainly a very active place and you like us very much Activity in the last 3 months © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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In the last 3 months, we’ve had:
WinHEC 2015 9/19/2018 2:45 AM In the last 3 months, we’ve had: 350,000+ Page Views 1,500+ Transacting Partners We have been seeing a lot of traffic … from a record number of partners Dips in the chart because people are taking their weekends off © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Dev Center by the Numbers
9/19/2018 2:45 AM Dev Center by the Numbers Submissions are at an all-time high By every measure we see more submission activity in the new Dev Center compared to Sysdev across attestation, HCK and HLK Driver Signing change announcements in Windows 10 has contributed to some of the activity Systems are able to handle the load while being more performant as we will see in the upcoming slides © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Dev Center by the Numbers
9/19/2018 2:45 AM Dev Center by the Numbers Resell volume has increased by 450+% This is a very interesting chart. Nearly 5-time increase in resell activity We have doubled down our investments in the driver sharing scenarios have been enabled for publishing. You can now confidently distribute your system drivers faster on WU © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Dev Center by the Numbers
9/19/2018 2:45 AM Dev Center by the Numbers Ingestion + Publish times are 20-85% faster We’ve built the HW dev center on the same platform that powers app/game dev center for Microsoft Store. We’ve made a ton of engineering and infrastructure investments that result in scalable, faster and more reliable experience for you © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Dev Center by the Numbers
9/19/2018 2:45 AM Dev Center by the Numbers Publish graphics drivers in 4 hours, not 40 I love this chart. It shows the value that these engineering investments have come to bear. Dev Center excels when we have We have too many Hardware ID/INFs in the submission to process When there are too many files to get signed i.e. ESRP signing is faster compared to Sysdev So you can now go home sooner © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Partners ♡ Hardware Dev Center
WinHEC 2015 9/19/2018 2:45 AM Partners ♡ Hardware Dev Center “Thanks for engaging us and including our feedback!” “Appreciate your support on our scenarios!” “I’m excited to see the hardware dashboard get this attention!” “I just want to say that your team is consistently listening to feedback, anticipating customer requirements, proactively communicating and doing well to document/train on the new features. Thank you!” © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Partners ♡ Hardware Dev Center
WinHEC 2015 9/19/2018 2:45 AM Partners ♡ Hardware Dev Center “Love the smooth processing!” “Search by INF name is a huge improvement!” “The additional control during resell is a huge help.” “The processing of our biggest driver package takes only a little over an hour and we haven’t seen a single intermittent issue. Kudos!” © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What’s new in Dev Center?
9/19/2018 2:45 AM What’s new in Dev Center? © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What’s new in Dev Center
Tech Ready 15 9/19/2018 What’s new in Dev Center Be ready for what’s next Maximize your productivity Manage your drivers easily (fix H2s) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Be ready for what’s next
9/19/2018 2:45 AM Be ready for what’s next Submit Drivers for Windows 10 S devices Make sure to check out the sessions on Windows 10 Introduction & Universal Drivers to learn more … Win10 S is streamlined for security and superior performance. As you’ve seen from the other talks this morning, it is an exciting direction for Microsoft and HW DC is ready for this change. You’ll see the changes we rolled out. You own the quality of drivers as you are in the drivers seat. We highly recommend that you follow the principles: Declarative Drivers, Hardware Supported Apps, Componentized Drivers using Universal APIs. Don’t miss the driver workshop session tomorrow © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Be ready for what’s next
9/19/2018 2:45 AM Be ready for what’s next Request driver promotion through self-serve options Make sure to check out the session on Driver Flighting End to End to learn more … (more partners can self promotion drivers) Select partners doing co-engineering and servicing scenarios rely on driver promotion for their business needs. Dev Center provides a great self-serve mechanism. These operations are connected to the flighting pipeline so it’s a seamless experience. Less , bugs and back-and-forth. Clean status indicator. (Click) We have plans to improve even more. If this is exciting, please stay tuned for talk from my colleague Mark Paley for exciting updates on how we’re planning to evolve the driver promotion story. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Maximize your productivity
9/19/2018 2:45 AM Maximize your productivity One-click sharing of DUAs with your partners Driver Update Acceptable (AKA DUA) enables OEM to customize an IHV’s driver after its initial certification DUA, or Device Update Acceptable, is heavily used scenario by you. In Sysdev you could DUA a resell. What’s exciting in dev center is you can resell a DUA, which was not possible in earlier. As we saw from the charts earlier, this has seen significant usage We also added primitive support for bulk resell. You can now create a shared shipping labels for multiple partners. We realize that you have the business need to allow reselling multiple DUA submissions to the same partner account. We are looking into that and other enhacements in the months ahead. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Maximize your productivity
9/19/2018 2:45 AM Maximize your productivity Fix issues sooner through actionable messaging Download failure logs The bubbles top (or pizza tracker as we call them internally) help you navigate through the submission flow. Many of you have told us how much it keeps you informed on the progress. What’s neat that we’re continuously investing to make it more actionable. We want you to quickly find and fix issues. We’ve added a link to download your error report. Hardware Dev Center has the latest and great version of INF verif that provides better transparency to partners. Better internal alignment across client tools and dev center. Kit, Dev Center and PnP platform are in sync We make it easier to contact support That’s not all – we’re looking into better ways of allow custom set of users to be subscribe to specific events they care about Contact support © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Maximize your productivity
9/19/2018 2:45 AM Maximize your productivity Enable distribution even when your submission is in progress This is a great productivity booster. No need to wait for your submission to be certified. You an still set up your resell and publish options while all of this is in progress. Once the submission goes through, the publishing options start to take effect. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Maximize your productivity
9/19/2018 2:45 AM Maximize your productivity Improve customer satisfaction through better insights Dev Center API access for all reports Support for Windows 7, 8, and 10 Download kernel crash cabs View failure curves and hit counts in IHV & OEM failure reports Filter by OS version, market, models, driver name/version, and even Baseboard ID Model Baseboard All Baseboards OEM Failures All Models API access More performant Fix the most important reliability issues. Separate Insights IHV and OEM versions OEM version across models for their devices IHV version across various OEM models New filters like Baseboard IDs, which components are specifically impacted We’ve standardized on the device specification data now but we’ve also gone ahead and manually backfilled data for the last 2 years to make this more meaningful and actionable We’re working on enhancing the organization of insights, classification based on driver types, and connecting insights with product bugs (get better quality images) © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Manage your drivers easily
9/19/2018 2:45 AM Manage your drivers easily Quickly search multiple Hardware IDs via filter options! Enhancements like the one you’re seeing help to simplify the SL distribution experience. No more going through pages of {HWID, OS} combinations. You can simply specify a set of hardware ids and filter © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Manage your drivers easily
WinHEC 2015 9/19/2018 2:45 AM Manage your drivers easily Stay on top of changes thanks to improved auditing I know this one was very helpful to keep track of changes and follow an activity trail. We need to think about adding modified date © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Manage your drivers easily
WinHEC 2015 9/19/2018 2:45 AM Manage your drivers easily Take control of driver disclosure with ease Another self-serve option that you to declare intent without having to talk to talk to us. We’re thinking empowering you in more places like this one … © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What we heard from you 9/19/2018 2:45 AM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Here are top pain points you’ve told us
WinHEC 2015 9/19/2018 2:45 AM Here are top pain points you’ve told us How we plan address them Process improvements to reduce resolution times Better clarity in our responses Better site documentation Improved error messaging More initiatives to catch issues sooner Make sure to check out the best practices guidelines at the Driver Servicing session … We looked at actual customer service issues from the past 3 months and tried to analyze them. Submission: Sometimes we have errors during extraction. We’ve fixed root cause Inconsistency in the versioning. Latest version on the dev center INF verification tool has bugs Error logs missing Manual Review: partner sends HCK failures to manual submission review. Negotiate or escalate the review Enquiries Fast-track and escalation requests Signing Signing failures Error logs Publishing SL not created: HLK package creation may be missing driver package info Better documentation of compatible IDs in INF Cannot share multiple shipping labels with the same partner Handle promotion escalation requests. Automated routing Account Management Account recovery. We need to have better documentation Unable to invite users (fixed recently). We need more documentation. More contextual documentation EV cert: linked to multiple accounts. We’re working on empower support to do these links EV cert expired EV cert from untrusted © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Other requests that you’ve asked us frequently
WinHEC 2015 9/19/2018 2:45 AM Other requests that you’ve asked us frequently Alert about custom dev center events via Enable search based on Shipping Label IDs, Hardware IDs and CHIDs Track your driver based on various criteria (e.g. view promoted drivers) Provide richer OS/audience targeting controls for co-engineering & servicing Allow cancellation of in-progress publications We need your feedback on scenario prioritization! You want to be notified about events without having to log on to dev center. We are looking into that Finding what you need quickly – search based on multiple identifier fields Track your driver easily – like which ones did I promote More info for driver promotion to make this more successful We will be delivering them in the months ahead … © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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9/19/2018 2:45 AM Product Roadmap © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Sysdev to Dev Center Migration Status
9/19/2018 2:45 AM Sysdev to Dev Center Migration Status More Sysdev features are coming soon to Dev Center Feature Dev Center Status HLK/HCK Live for new submissions Attestation System Test Sign Coming soon (expected H2 2017) WLK UEFI LSA Many of the Sysdev features have been ported over to dev center Their migration of these submissions are in various stages of progress We need your input to determine the migration strategy We need your feedback! We don’t intend to migrate older or out-of-policy submissions We don’t intend to migrate Test Sign and WLK submissions © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Automated management via Dev Center APIs
9/19/2018 2:45 AM Automated management via Dev Center APIs Coming soon Submission, Distribution and Resell management via APIs Extend script samples published in a GitHub repository Integrate with your build system We need your feedback on API scenario prioritization! Proposed execution approach Phase 1 Enumerate Submissions Enumerate Shipping Labels Submit New Driver/System Download Signed binaries Publish Shipping Label (full targeting) Resell & Share (full targeting) Download Cert Report Phase 2 Download DUA shell Submit DUA for certification/signing Publish Shipping Label (selective targeting) Resell & Share (selective targeting) Phase 3 Modify Submission Data, Marketing Names, Announcement Dates Modify Shipping Label Targeting Modify targeting, audience, applicability Driver Promotion This has been one of the biggest partner asks and very high on our priority list What is API work: we want to make it easier for you to use APIs to perform the scenarios Allow you to innovate sooner using samples published in GitHub We will go about it in a phased manner: first wave is the basic functions with full targeting, second phase with DUA + selective targeting, finally modifications, driver promos © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Windows IoT Core on Dev Center
9/19/2018 2:45 AM Windows IoT Core on Dev Center Sign up on Dev Center Register OCP and Device Upload OCP Select Device to target with OCP & OS version WU delivers right OCP & OS payload to IoT device IoT Core OEMs can publish OEM packages to WU and control software updates on Windows 10 IoT Core devices OEM Component packages(OCP) : Silicon vendor BSP + OEM packages Dev Center spans apps, Xbox games, Cortana skills and hardware across device families: PC, phone and Xbox. We have a new addition within the Dev Center family Servicing Win10 IoT devices with the same familiar WU Interested? Talk to us: © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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9/19/2018 2:45 AM © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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