1. This Trash Doesn’t Belong in the Public Library!
Adventures in Censorship
@ Cheltenham Township Library System

9.  This video has a five minute cheesy preview
for another movie, and in their preview lots
of nudity is shown.
Amazon reviewer

11. Have a policy, a form and a formal process
How to Prepare
Have a policy, a form and a formal process
Can non-residents file a reconsideration request?
Who will consider the request?
Is there an appeal process?
What happens to the item during the formal process?

12. Train staff (in advance)
How to Prepare
Train staff (in advance)
Does everyone know where the form is?
How does staff respond when confronted in person?
Routinely review our professional ethics.
Protect against self-censorship.

13. A Respectful Written Response
Thank you for sharing your concerns
We take them seriously
We review them
We agree this item/subject matter may not appeal to everyone in our community
We added it to the collection because…
We appreciate your point of view and that it is offensive to your personal standards
But we have decided it should remain in the collection
Not everything is to everyone’s taste
If you wish to have our decision reviewed by the Board of Directors respond in writing within x days and it will be placed on the next available Board agenda
Once again thank you for contacting us regarding your concerns