1. Implementing an Outreach Program for 2-1-1 Presentation to AIRS Conference 2017

2. Overview of in RI
United Way In Rhode Island (2-1-1) is funded and operated by United Way of Rhode Island.
It is also funded by some program grants including by the State of Rhode Island.
Operates 24x7, 365 days per year.
Free, confidential, multi-lingual.
2-1-1 has also been designated the emergency information and referral number by the State of Rhode Island in the event of a natural disaster such as a hurricane.

3. Why Outreach Types of Outreach Technology and Materials Partnerships
WELCOME
Why Outreach Types of Outreach Technology and Materials Partnerships

4. Outreach is Not Advertising The Secret is Engagement
WHY Outreach?
Outreach is Not Advertising
The Secret is Engagement
Awareness to community of (I&R) service
Direct service to clients
Community Building/ Resource development
(Let’s talk about fund raising)

5. Questions to ask
Which type of event is best for us? “Most bang for the buck” Financial/staffing considerations ? For-profit or political or religious question ? Scope and Scale?

6. Questions to ask
Focused population ? Individuals/Families Age Ethnic Health related Special issues Community Disaster

7. Types of Outreach
Presentations Tableing Mobile Schmoozing

8. Types of Outreach Presentations Civic, faith-based, other
Service Providers
In-service (inside and out)
Breakfast, lunch & dinner or “ The benefits of schmoozing”

9. Types of Outreach
“Tableing” 2-1-1

10. Types of Outreach
Service to Clients

11. Types of Outreach

12. Types of Outreach
Mobile contact center

13. Features

14. Features

15. Features

16. Mobile Contact Center
5/6 work stations Computers Phone WiFi Copier/Printer/Scanner TV Water Refrigerator Confidentiality Secret Room

17. Features

18. (Everybody likes free stuff)
Materials
Signage
Flyers, brochures, etc.
Swag
(Everybody likes free stuff)
Technology

19. Hosts Partnerships Timing Once or Scheduled Population Number and type
Location and set-up
Cost
Sponsorship

20. Partnerships
Service Partners Easy Community Building Work with Hosts to determine need Many are looking for outreach opportunities You join me or I’ll join you “Box? What Box? There is no Box…”

21. Partnerships

22. Partnerships

23. Partnerships

24. Partnerships

25. Partnerships

26. Partnerships

27. Partnerships

28. Partnerships

29. Some Data 2-1-1 Outreach for 2016 RV Events 504
Total Attendees (est.) 76,614
Direct Service 34,023
Health Screenings 2,728
Other Events 106
Total Attendees (est.) 1,905
Direct Service 717

30. Contact Info
Jay Burdick Program Outreach Coordinator 50 Valley St. Providence, RI (401)

31. Thank You