1. Presented by John Hillegass
Doing good, doing harm, being well and burning out: The interactions of perceived prosocial and antisocial impact in service work. -Grant and CamPbell
Presented by John Hillegass

2. Orientation Job Burnout and Job Satisfaction Hypotheses Methodology
Findings
Application

3. Burnout and Job Satisfaction
the experience of long-term exhaustion and diminished interest in the workplace
Associated with depersonalization, diminished personal accomplishment and emotional exhaustion
Job Satisfaction?
how content an individual is with his or her job
In ch 10 Christina Maslach

4. Hypotheses
1. Perceived prosocial impact and perceived antisocial impact are distinct perceptions rather than two poles of one continuum
2a. Perceived antisocial impact is negatively associated with job satisfaction
2b. Perceived antisocial impact is positively associated with burnout
3a. Perceived prosocial impact moderates the relationship between perceived antisocial impact and job satisfaction, such that the negative association between perceived antisocial impact and job satisfaction decreases as perceived prosocial impact increases.
3b. Perceived prosocial impact moderates the relationship between perceived antisocial impact and burnout, such that the positive association between percieved antisocial impact and burnout decreases as perceived prosocial impact increases.
4. Moral justification mediates the relationship between the interaction of percieved prosocial and antisocial impact and employee well-being
UNC Business school Chapel hill – Umich Dept of Psychology
Overarching idea : Prosocial behavior mediates the function of antisocial behavior and helps to improve job satisfaction and decrease rates of job burnout
Prosocial-Antisocial
Vioxx and Merek – killed 139,000 people through heart attack adverse reaction
HR professional (the company men) –firing people
Training consultant who helps someone grow business 200%

5. Two Studies Job Satisfaction Burnout Study 1 Survey 377 employees
99 secretaries
Study 2
Burnout
Survey
79 teachers
Midwestern transportation services company
From public universities and corporate law firms
From large- upper/middle class suburban high schools

6. Study 1- Job SatisfactionH1
H2a
H3a ✔ ✔ ✔
Perceived prosocial impact moderates the relationship between perceived antisocial impact and job satisfaction, such that the negative association between perceived antisocial impact and job satisfaction decreases as perceived prosocial impact increases.
Perceived antisocial impact is negatively associated with job satisfaction
Perceived prosocial impact and perceived antisocial impact are distinct perceptions rather than two poles of one continuum

7. ✔ ✔ ✔ Study 2 - Burnout H2b H3b H4
Study 2 is expansion on number 1
The interaction of anti/prosocial significantly predicted moral justification
Moral Justification – significantly predicted burnout
Perceived prosocial impact moderates the relationship between perceived antisocial impact and burnout, such that the positive association between percieved antisocial impact and burnout decreases as perceived prosocial impact increases.
Moral justification mediates the relationship between the interaction of percieved prosocial and antisocial impact and employee well-being
Perceived antisocial impact is positively associated with burnout

8. Takeaways Be pro-social in the workplace!
Make sure that you feel good about your job.
Be Satisfied
Feel Morally Justified
If you are in a position like HR, reconsider how jobs are designed. Pay close attention to the task structure.
Consider applying this knowledge to employee training and development programs.
Both studies evidence that perceptions of antisocial impact are not associated with higher levels of burnout when perceptions of prosocial impact are high
At google they have created a culture to entice everyone to participate in prosocial activities
Help employee’s understand the benefit of their actions to others.
As well as your own – lower burnout increase satisfaction
It is important to give employees opportunities to benefit others, especially when they might be able to hurt them.