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PFComm.com

2. The Best Kind Of Leader – Part 1 - Establishing Leadership

3. Why Do We Care?
Why do we need anyone to do anything but create product?
What purpose does management serve?

4. Differentiate Between Task and Department Managers
Managers are generally responsible for predictability of execution (Control)
Assemble Resources
Organize Work
Assign Tasks
Critique / Coach Performance
Differentiate Between Task and Department Managers

5. Leaders
Leaders are generally responsible for direction and velocity of execution
Communicate Vision
Provide Inspiration
Celebrate Achievement

6. Management and Leadership
Same Thing or Different?
Must Leaders Be Managers?
Must Managers Be Leaders?
Management is the act of getting valuable work done through people, while building them in the process.

7. Stay Humble Leadership Depends on Followership
Managing Depends on the Managed

8. Authority Comes from Power
Positional Power
Personal Power (Charisma)
Expertise (Know-How)

9. Culture
The collection of beliefs and behaviors to which a group conforms
The definition of acceptable behavior is “behavior that is accepted”

10. Credibility Competence Trustworthiness Dynamism
Background and Training
Good track record
Trustworthiness
Truthfulness
Good Will
Eyewitness Access to Information
Dynamism
Active, Accessible, Engaged

11. Treat Others As They Wish To Be Treated
Relationship Recipe
Rapport
Competent, Trustworthy, Engaged
Reciprocation
Helping Each Other
Respect
Courtesy, Encouragement, Empathy
Recognition
Credit for Contribution
Treat Others As They Wish To Be Treated

12. Concentrate on the Middle 70%

13. Clarity Speak in Terms of Facts (vs. Evaluations)
Be Explicit (vs. Vague)
Understand How You Feel (vs. Think)
Understand What You Value (What You Need)
Make Explicit Requests
Be Empathetic (vs. Detached)
Act in Terms of Intention (vs. Expectation)

14. Remember…. The team that got great results and was a JOY to be on?
The team that was a misery?
The toxic organization where there was a group of people doing amazing work?

15. Hierarchy of Skills
Team Control

16. Summary Leading and Managing are related but different.
Getting work done through others while building them in the process
Interdependence is not Independence
Concentrate on the 70%
Clarity = Transparency = Integrity
This is NOT a Spectator Sport
The Next Two Classes are the “How”

17. Questions ?