1. Historical Insights into Managing and Engaging with Cathedrals John Jenkins University of York

2. ‘We need to get rid of the idea that the primary business of those who take care of a cathedral is to act as policemen and showmen. The primary business is to help those who come to feel and to profit by the religious impress of the place. To assume irreligion is not only to misunderstand the British public, it is to help make it irreligious. The great thing is to make a cathedral look and feel and talk religion. No force in the world is quite so great as the force of suggestion. Cathedral authorities, who have trouble with visitors, need to reconsider, with searching of hearts, how far they are making their heritage from the past alive with religion for the needs and appreciativeness of to-day.’ FSM Bennett, The Nature of a Cathedral, 1925

3. ‘Owing to the mobility which the motor-car has brought to modern life, Cathedrals both old and new become places of pilgrimage... not only do tourists arrive... but also parties from schools and societies arrive on pilgrimage. If they can be welcomed, shown round, and helped to see the spiritual purpose of a Cathedral, an evangelistic agency comes into play and this might be of considerable importance’ Cathedrals in Modern Life, 1961

4. 1) Are the beauty, the space and the furnishings of the cathedral explicitly used to evoke questions of meaning and faith? 2) Is it explicit that the cathedral as a building is a witness to the Resurrection which has been lived out in history? 3) Are all cathedral staff and volunteers taught and inspired to a corporate witness? Heritage and Renewal, 1994