1. IBM: Transforming Performance Management Boosts Employee Engagement and Accelerates Talent Development
Company
IBM Corporation
Headquarters
Armonk, New York
Industry
High tech – computer services
Products and Services
Cloud computing, cognitive computing, consulting services, and computer software and systems
Employees
>377,000
Revenue
US$81.8 billion
Web Site
Partner
IBM Global Business Services
Objectives
Increase interaction with a continuous approach to managing employee performance
Give individuals more control over setting and modifying goals
Create a culture of continuous feedback
Why SAP® SuccessFactors® solution
Industry-leading solution for performance management
Easy to adapt as the design was refined
Rapid deployment
Resolution
Engaged employees organization-wide to help design a new performance management experience
Worked with IBM Global Business Services to design and deploy the SAP® SuccessFactors® Performance & Goals solution to a global workforce of more than 377,000 people in 170 countries
Stimulated ongoing interaction and feedback between managers and employees
Benefits
Drives ongoing alignment through more frequent interaction, so that people are working on the things that matter
Helps employees stay on track as priorities change and strategic goals evolve
Gives employees the feedback and coaching they need to continually improve and succeed
90%
Of IBM’s global workforce actively use the new solution
Better
Workforce alignment to IBM's strategic goals
Engaged
Employees as a result of ongoing dialog and meaningful feedback
“With SAP SuccessFactors Performance & Goals, there’s much more frequent – and productive – interaction between managers and employees, which helps to ensure that we’re all moving in the right direction.”
Michelle Rzepnicki, Director of Performance Management, IBM Corporation
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