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Melayani penanganan barang barang bawaan tamu

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Presentation on theme: "Melayani penanganan barang barang bawaan tamu"— Presentation transcript:

1 Melayani penanganan barang barang bawaan tamu
Porter Service Melayani penanganan barang barang bawaan tamu Created by Julie

2 IV. Forms of Porter Service
Before they handling guest all hotel staff should do prepeartion to make sure all the facilities is running well, form is ready to use and guest data is complete. Bell Boy Errand Card is a card which function to record guest data Luggage Tag : is a small card which function to identify guest luggage and hang on their luggage Bell Boy Control Sheet : is a form which function to write Boy activity especially handling guest C/I, C/O for 1 shift Errand Control Sheet : is a form which function to write Boy activity beside handling guest C/I and C/O for one shift Baggage Claim Check : is a card which function to identify guest luggage who wants keep their luggage in baggage room

3 Thank You !

4 Bell Boy Errand Card BELL BOY ERRAND CARD NO : Boy : Arrival : Room No
PURNAMA HOTEL ITHHBFOC10AIS-01 Jl. Dr Mansyur / Jl. SMTK Medan Telp : (061) BELL BOY ERRAND CARD NO : Boy : Arrival : Room No Departure: Name Nos of pieces of luggage : Describtion : ( ) Date : Clerk

5 Errand Control Sheet PURNAMA HOTEL Jl. Dr Mansyur / Jl. SMTK Medan
Telp : (061) ERRANDS CONTROL SHEET Bell Captain In Charge : Date/Day Shiff From Up To Room Bell Boy's Time Describtion Bell Captain Last Return Assigment Where To Signature Front Office Manager

6 BellBoy Control Sheet 2003 2000 2002 2001 PURNAMA HOTEL
Jl. Dr Mansyur / Jl. SMTK Medan Telp : (061) BELL BOY CONTROL SHEET Captain : Shift From :…. To ….. Date Room Name Arrival Departure Errand Card Time Total Bell Boy Clerk No In Out Luggage 2003 2000 2002 2001

7 Jl.Dr.Mansyur / Jl.SMTK Medan
Luggage Tag NAME ROOM Jl.Dr.Mansyur / Jl.SMTK Medan Telp.(061) ITHHBFOC10AIS-03 PH Purnana Hotel

8 NOT RESPONSIBLE FOR GOODS
Baggage Claim Check BAGGAGE CHECK PURNAMA Hotel No. : No.of Pieces : …………………… Name : …………………… NOT RESPONSIBLE FOR GOODS OVER 30 DAYS o Suite Case o Suit Box o Grip o Brief Case o Package o Overcoat DATE : SIGNATURE: ITHHBFOC10AIS-05


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