2. Intercultural communication: communication between persons of different cultures. Intercultural business communication: communication within and between businesses that involves people from more than one culture.

3. Riol (read it out loud) (p. 5, last paragraph): Whereas communication is a process, culture is…

4. Riol (p. 6, last paragraph): Another way to describe culture is by using the cultural metaphor…

5. Subcultures are groups of people possessing characteristics traits that set apart them from others within a larger society or macroculture. The U.S. macroculture is white (66%). Subculture examples: teenagers, baby boomers, African Americans, Latin Americans, etc.

6. Riol (p. 7, last paragraph): Stereotypes, perceptions about certain groups of people or nationalities, exist….

7. Riol (p. 13, first paragraph): When encountering someone from another culture…

8. Riol (p. 14, last paragraph): In order for managers to be successful interculturally…

9. Riol (p. 24, 3 rd paragraph): The U.S. economic system is capitalistic…

10. Riol (p. 25, 3 rd paragraph): The Chinese government is supporting the growth of the private sector…

11. Riol (p. 25, 5 th paragraph): Germany in one of the largest economies in Europe…

12. Riol (p. 45, 2 nd paragraph): In the United States, People like to believe …

13. Riol (p. 45, 5 th paragraph): The Chinese are a hospitable, yet reserved, people…

14. Riol (p. 46, 1 st paragraph): As an individualistic culture….

15. The attitude of valuing ourselves as separate individuals with responsibility for our own destinies and our own actions. Believe in self-interest, independence, creativity, curiosity, assertiveness, and self- esteem. Examples: Germans, European Americans, Dutch.

16. The attitude to emphasize common interests, conformity, cooperation, and interdependence. Believe in responsibility, politeness, and respect for elders and family. Examples: Japan, China, India, and Puerto Rico.

17. Values form the core of a culture. Values are social principles, goals, or standards accepted by persons in a culture. The family value in China vs. the family value in U.S. Attitudes are our likes and dislikes to certain people, objects, or situations.

18. Riol (p. 52, 2 nd paragraph): Some val;ues held by people in the United States are …

19. Riol (p. 56, 5 th paragraph): This attitude toward a womans role …

20. People in the U.S. value work and tend to subscribe to the work ethic. Japanese work even harder, and they are expected to be so by their families.

21. Riol (p. 60, 5 th paragraph): Truth, according to U.S. beliefs… Riol (p. 61, 2 nd paragraph): Although many U.S. Americans are inclined to believe that …

22. The trauma that you experience when you move into a culture different from your home culture. Riol (p. 74, 2 nd paragraph): Engholm (1991) has identified …

23. Please share the cultural shock happened to you.