1. Emotional Intelligence 101
Provide background on EQ and lay framework for this presentation.
Presented by
David N. Weis, LCPC, ACHE
Director of Resolutions Employee Assistance Program

2. Emotional Intelligence……Huh?
“I’m a physician/leader, emotions are a very small part of my daily routine.”
“I don’t have time to address emotional issues with my employees
“Emotions are difficult to manage, you have to learn to keep them in check.”
“Emotions? I leave those issues up to the mental health professionals.”

3. Emotional Intelligence Definition according to Dr, Reuven Bar-On
Emotional Intelligence is an array of noncognitive capabilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures.
Model is multifactorial and relates to potential for performance
Factorial components resemble personality factors, but can change and can be altered

4. Emotional Intelligence is NOT :
Cognitive Intelligence (IQ)
A standardized means of measuring our cognitive abilities (memory, reasoning, recall symbolic thinking, visual-motor performance)
Aptitude
A written, oral, or performance test designed to measure a person’s potential ability for performing well in some future selected skill or activity (musical aptitude, clerical aptitude, mechanical aptitude)
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5. Emotional Intelligence is NOT:
Achievement
A standardized examination that assess the proficiency level already attained in specific performance (grades in school subjects, SAT)
Vocational Interest
A test that assesses a person’s interests in order to help them choose, prepare for, enter upon, and progress in an occupation.
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6. Emotional Intelligence is NOT:
Personality
The distinctively different characteristic or sum total of a person, including his or her behavior and character traits (honesty, loyalty, introversion)
Trait or long term characteristics of the person
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7. What is it then?
HOW- we behave
WITH WHOM
WHAT ENVIRONMENT

8. Relationship Management
Self
Others
Other-Awareness
Awareness
Self-Awareness
Relationship Management
Management
Self-Management

9. EQ Self-Perception Stress Management Self-Expression Decision Making
Interpersonal

20. Deep seated:
Age (generation)
Gender
Culture
Personality/history

21. Sub-acute factors
Emotional intelligence
Stress/fatigue
Depression
Substance Abuse

22. Applications Individual Development Group Development
Leadership Selection (coming soon)

23. QUESTIONS????