1. Direct Secure Messaging Changing Your contact Email
Welcome to the Direct Secure Messaging, or DSM, tutorial on how to change your contact . Your contact is the address that you or your organization provided when your account was set up. The contact is used to send you your initial login information, including you username and temporary password. The contact is also the in which you will receive notifications that you have received a message in your DSM mailbox, so it is important to keep this address up-to-date.

2. Go to the florida health information exchange’s website, www
Go to the florida health information exchange’s website, and click the blue login button on the top right of your screen

3. Enter your username and password and click log in.

4. Select the “My Profile” tab (click) and then the change contact email option (click).

5. You will need to enter your password, and then your new contact twice, and click change contact

6. You will need to access the you are currently using as your contact to approve this request.

7. You will receive a message in your original contact , once you open the message, click the approve change link.

8. The link will take you to the Florida HIE portal login where you will login with your username and password

9. Once logged in, you will receive a notice that your contact email has been successfully changed.

10. Thank you for viewing the DSM tutorial on changing your contact address. For more information on the DSM service, please visit or send us an at