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Project Roles and Responsibilities

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Presentation on theme: "Project Roles and Responsibilities"— Presentation transcript:

1 Project Roles and Responsibilities

2 The Project Sponsor is the ‘champion’ of the project
Accountable for: Delivery of project objectives to cost, quality and time Key project deliverables, including Business Case and Benefits Responsible for: Defining and chairing Project Board Issue resolution and risk management Liaising with all governance committees on project progress Supporting and guiding the Project Manager

3 The role of the Project Board is to provide direction, guidance and timely support to the project
Responsibilities include: Two-way communication with colleagues across the University Ensuring that the project meets its objectives Approving major project outputs Discussing updates on progress against budget, quality, time, risks and issues Supporting and guiding the Project Manager Issue resolution and risk management

4 The Senior Users* speak for the people / constituencies who will use the end product(s)
Responsibilities include: Identify users* who can inform the project Act as project link with users* who will be affected by the changes Represent other users views and opinions at the Project Board Be an advocate for the project Help to describe, prioritise and agree the requirements Review and test** outputs from the project to ensure they meet the end users needs * This should be amended to say who the senior users are – e.g. Academics, Professional Service and / or Student representatives ** It may not be the senior users who test

5 The Senior Supplier represents those delivering the technical solution
Responsibilities include: The quality of the solution, or system integrations where the system is 3rd party Ensuring the technical solution is delivered in line with the solution architecture design Planning how the outputs will be maintained and operated after the project has finished Making decisions on significant delivery issues that relate to a technical solution Communicating with suppliers and supporting resolution of significant supplier issues

6 The Project Manager delivers the project
Responsibilities include: Building and leading the project team Defining, planning and documenting the project Managing the project budget Day-to-day control of the project Escalating issues and risks which the team cannot resolve Delivery of project outputs to cost, quality and time

7 The Business Analyst liaises with key users to identify business needs and translates them into outputs Responsibilities include: Capturing, documenting and analysing user requirements Producing maps of current and future processes Producing the Stage 1 Business Case Work with the Solution Architect to facilitate design of system interfaces Providing support for the testing processes

8 The Solution Architect is the lead decision authority for the end-to-end Solution Architecture design Responsibilities include: Assessing solution options to meet user requirements Leading the design of the overall solution, defining how systems fit to the University’s information technology landscape and target architecture Producing project solution architecture design artefacts Work with IT Services and Suppliers in all aspects of project solution design Support project implementation – change requests, updating and reviewing architecture design if needs change, etc Contributing to post-implementation reviews

9 The Change Team work with staff at all levels
To ensure that the impacts of change are managed. They can advise the project on: Planning to ensure minimal negative staff impacts and maximum positive change Communicating to prepare staff for change And will: Engage with staff to identify issues that the project may create Work with key users in the business (beyond the project lifetime) to ensure changes in practice are sustained so benefits can be realised

10 The Implementation Officer works closely with project stakeholders to embed the project
Responsibilities include: Leading the implementation of the system into the University, focusing on internal system configuration and setup for new systems, working with the vendor as appropriate Understanding the requirements and advising as to how the system can be used to meet the requirements and remain aligned with the solution architecture design Leading the User Testing and Training Ensuring that documentation and training notes are provided and are up to date Contributing to post-implementation reviews and implementing recommendations


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