1. Annual General Meeting –November 29, 2017
CENTRAL 1
O.C.S.C.C. No. 903
Annual General Meeting –November 29, 2017

2. AGM Agenda Confirmation of Quorum
Introductions: Board of Directors, Property Manager, Auditor, Chair
Presentation of Audited Financial Statements: Annette Jensen, WG Chartered Accountants
Appointment of the Auditor for Current Fiscal Year
Approval of the November 15, 2016 AGM Minutes
President’s Report
Appointment of Scrutineers
Nominations
Election of one (1) Director
Election of 1 position for a 3 year term for which all Owners may vote
Election Results
Motion to Destroy Ballots
General Discussion
Adjournment

3. CENTRAL 1 O.C.S.C.C. No. 903 Annual General Meeting –November 29, 2017
President’s Report – A Year in Review

4. A Year in Review Introductions Reserve Fund Study Update
Financial Summary
Ontario Changes to Condo Act
Items of Interest
General Reminders
Questions
Thanks to Our New Neighbour – Domino’s Pizza for the donated Pizza

5. Introductions Board Members
Marty van Gaal (term ending Fall 2018) – President
Rick Butson (term ending Fall 2017) – Secretary
Krista Nonnenmacher-Biddiscombe (term ending Fall 2019) – Director
Property Manager (Taggart Realty Management)
(1 year contract – May 31, 2018)
Michelle Compton (
Viktoriya Neadow (assistant)
Concierge (employee of the Condominium Corp)
Patrick Lebrun (

6. Reserve Fund Study Objective
Set up a schedule for the anticipated repair and replacement of common element items
Create a special account for major repair items and replacement of common elements and assets of the Corporation
Determine the annual contribution necessary to maintain an adequate balance - for the 30 year period of the study
Satisfy the legislation regarding the Condominium Act, 1998 and related regulations
Follow Investment Rules
All investments must be 100% guaranteed
Federal or Provincial (no limit), Banks ($100,000 CDIC insured)
Update study every 3 years (paper, followed by full inspection)
Paper Study - spring of 2016 (completed)
Full Study – spring 2019
Study cost is paid from the reserve fund

7. Reserve Fund – Plan and Financial Summary
2016 Paper Study
2% increase for next 3 years
assumption of 2% inflation and 3% interest for next 30 years
Current Audited Balance May 31, $1,476,339
investing in 1 to 5 year GICs (rates of 1.55% to 2.45%)
Withdrawals To Date
$28,713 for Gladstone Replacement Garage Door
$2,170 for 2016 Paper Study
$50,467 for Parking Garage Membrane Repair (partial) – in Plan, 2019
Planned Withdrawals in
$7,582 Replacement treadmill in fitness room, in Plan for 2019
Repainting building (In Plan for 2018)
Information Only - Peeling Exterior Spandrel Glass Replacement

8. Contracts Contract Contractor Term Management
Taggart Realty Management
May 31, 2018
Auditor
WGPCAS
Next AGM
Elevator
Schindler Elevators
August 8, 2033
Mechanical
Dilfo Mechanical
April 16, 2020
Landscaping
Always Growing
October 31, 2017
Exercise Equipment
MFT Home Services
30 day notice
Fire Alarm
Pyron Fire Protection
May 2018
Co2 Detection
Armstrong Monitoring
Tri-Sorter (Compactor)
WSG (Lease)
June 2018
Insurance
Smith Petrie Broker
June 8, 2018
Snow Removal
Marsden
Water Treatment
Rochester Midland
Generator
Gal Power
Sept 2020
Security
Signal 88 Security
60 day notice
Cleaning
North Star
September 31, 2018 (2015 – all cleaning combined into one contract)
Hydro
EnerCare
10 year – January 18, 2019 (must give 8 months notice to cancel)
Green Loan
Laurentian Bank
October 1, 2017 ($95,042 remaining)
Garage Doors
Parsons/RAM

9. Shared Facility Allocation
Description
Allocation to Commercial
Gas
20%
Electricity
Generator
Gladstone and McLeod Garage Doors
Loading Dock Door (ground level)
50%
Emergency Monitoring
Fire System Maintenance
Insurance
Garage General Maintenance
Landscaping

10. Financial - Summary 2016-2017 Year End 2017-2018 Financials
Operating Cash Surplus - $170,827 (previous year -$206,109)
Reserve Fund - $1,476,339 (previous year - $1,190,005)
Operating Surplus is invested in high interest saving accounts
Financials
Sept 2017 financials – projecting a small surplus
General Repair/Contingency – under budget
Insurance and Water - over budget
Landscaping, Garage, Mechanical – over budget
2.0% increase (previous year – 2.0% increase)
47.1 cents/sq ft/month (previous year was 46.2)
Additional Security Cameras - $17,700 (from Surplus)
Flushing Main Kitchen Stacks (from Surplus)
One Time Cleanout Installation - $17,034
Stack Flushing - $14,690 (every 3-5 years)
Green Loan Retirement (from Surplus)
$95,042 balancing owning on October 1, PAID

11. Ontario Changes to Condo Act
 New Requirements as of November 1st
Communication
q Periodic Information Certificates – provided to Owners 2 times per year.
q Information Certificate Updates – provided to Owners upon “triggering” events i.e. change in service address, loss of quorum, etc.
q New Owner Information Certificates – provided to new Owners within 30 days of an Owner supplying their information to the Corporation.
Records
q Core Records - defining what documents area Core Records
q Record Retention Periods – defining the retention periods for records
q Process for Owners Accessing Records – defining the process and forms required for an Owner to access records
q Abandonment – defining when a request for records has been determined abandoned by an Owner
Meetings
q Preliminary Notices – Corporation’s are required to send out a pre-notice of an Owners meeting 35 days prior to the meeting date
q Notices of Meeting – Owners must submit their name to the Corporation if they want to be included in the notice of meeting at least 1 day prior to the package being sent out to Owners
q Quorum – Quorum is 25% of Owners at an Owner’s meeting for the 1st and 2nd attempt, for the 3rd attempt it is lowered to 15%
q By-law Voting – Defining types of Bylaws
Returns and Notices of Change
q Annual Return – requirements for Corporations to file between January 1st – March 31st
q Transitional Return – existing Corporations must file by January 30, 2018
q Notices of Change – defining when a notice of change is required by the Corporation to be filed with the Registrar Office
q Registrar’s Certificate – Corporation’s will receive a certificate following the completion of their obligation to file notices of changes or returns
The Condominium Authority Tribunal
q Application Time Limits – defining time limits for applications to the Condominium Authority Tribunal
q Process – defining fees and stages for the dispute resolution process

12. Ontario Changes to Condo Act
$1.00/unit per month (effective September 1, 2017)
$25 to access online dispute resolution
$50 for a Tribunals mediator
$125 to submit the dispute to the Tribunal
Directors Training
Mandatory for all directors
6 months to take the training
Valid for 7 years
Existing directors are grandfathered
Effective November 1, 2017
Must comply with the disclosure obligations

13. Other Items of Interest
Information Session – June 14, 2017
Revised rules
Christmas Lights on railing
Definition of Dogs to pets
Bike Tags
Proposed Bylaw and Rules:
To reduce insurance cost – revise standard unit description and less uncertainty in what is Corporation responsibility
Smoking Survey – not conclusive, 50/50
Canada Post Lockers – P1 and P2
New rules for Parcel Pick-Up
Composting Survey
Impark (public parking) investigating options for car charging stations
Gladstone Garage Door coded door entry device (bikes, foot traffic) – will change code
Building appraisal for insurance – increased from $54.5m to 69.4m (increase of insurance - $55,263, higher than budgeted)
FOB audit completed
Rented new storage locker ($136 per month)
Small parking space in P2 ($75/month) – still available
Balcony Fires – Potted Plants
Flood of June 20, 2017
Impacted 26 units
Information Session Held – June 21st
Water shut off for heat pump

14. Other Items of Interest (continued)
Minimum of 6 Month Leases
Short term use of units (e.g. Air BnB) not allowed
Issues with HVAC (heat pumps) in Units – Unit owner responsibility
Monitor installed at Gladstone Desk, visibility of security guard
Improved security, proceeding with installation of additional cameras on all floors (at elevators and in garbage rooms)and repairs to existing
Purchased rowing machine
Facebook cleanup
New plants (Gladstone), investigating options for Courtyard plants
Painting of Garage Floor lines and numbers
Deputized Concierge and Board Members to issue by-law parking infraction tickets
ONLY - Clothing/Bottle deposit donation boxes
Bulk items to the Curb on Bulk Item Day (not garbage room)
P2 washing station – ongoing hose damage
Gate to be installed at Gladstone diesel fill-up area
Amenity Room
free booking for Central 1 community events
Booking requires Owner approval
Modification to walls trim prior to repainting room (control wall damage)

15. Other Items of Interest (continued)
Alternate Options for Communication with Owners – Web Based Service Provider – approx. $5,250/yr
Great Canadian Condo Winner for Eastern Ontario, Next Canada!
Investigating Alternate Carpet Cleaning Methods
Flushing of Drains – installing of cleanouts
Weeding for Green Roof
Electrical Sub-Metering – Enercare 10yr contract end date of January 18, 2019.
Initiated discussions with Enercare
$13,005 cost at end of term
Current EnerCare Fee of $18.16/month per meter
Reached out to Ottawa Hydro
All unit doors MUST be on a Condo Master Key system (Abloy or Schlage)
Peeling of Film on Spandrel Exterior Glass – investigating options and will discuss with our lawyer
Smoking and Marijuana – Rules
Painting of common area walls, baseboards, and doors/frames
Reduce security coverage by 2hrs on Friday’s (addresses increase in minimum wage impact on budget)
Best Western Hotel (O’Connor) – Condo Corporate Rate

16. Other Items of Interest (continued)
Scheduled Items
Regular Maintenance (every 2 months)
Garage Doors, Garbage Chute/Compactor, Boilers, Closed Water Loop, Fitness Equipment, Elevators, Landscaping
General Cleaning (7 days per week, 5 days - entire building – 2 days - elevators and lobbies) – Approx. $85,000
Carpet Cleaning (entire building 2 times/yr, 2nd Floor 4 times/yr), spot cleaning between
Window Cleaning (annual)- Approx. $10,000
Garage Floor Cleaning (spring and fall)- skipped 2017 fall cleaning (saving of $3,022, Concierge power cleaning ground level and ramp)
Investigating cleaning of pipes
Weekend Security (Friday and Saturday – 7:30pm to 2:30am, Sunday 7pm to 11pm) – Approx. $20,000
Also used for cover Concierge Vacation

17. Volunteers Wanted! Landscaping Composting Survey results are coming in
What to do with Courtyard
Ongoing maintenance (spring – summer – fall)
Composting
Survey results are coming in
will require committed volunteers (3-7) to initiate the program (take bins from Gladstone garbage room to curb and return)

18. Communication
Owner to Owner for issues that are impacting each other (e.g. noise, general water leaking/damage, smoke)
ONLY the owner (except for emergencies) is to communicate with the Property Manager
Owner can make a request to communicate with the Board (via Property Manager)
Renter – (except for emergencies – e.g. water leaks) report issues/concerns to their LANDLORD ONLY
Owner is responsible to communicate the name (s) and contact information of their tenant to the Property Manager and provide a copy of the lease
Owner is responsible for the actions of their tenant
Owners are responsible to inform their tenant of declarations, bylaws and rules
Serious problems in a unit (e.g. fire, major water spill) that will seriously impact other units are to be reported immediately (911, Concierge, Property Manager, After-Hour Emergency Line)

19. Communication (Continued)
Communication with Concierge
Booking the Amenity Room and Elevator (for moving)
Reporting possible Declaration, Bylaw and Rule infractions
Parcel pickup
Reporting Common Element Issues (e.g. Garbage Room/Chute, Amenity Room – AV system, Fitness Equipment, Garage Doors)
Changing Unit Lock Cylinder (must stay on building master key system)
Not involved with issues within the unit (e.g HVAC and thermostats, HRV) or issues from other units (unless deemed an emergency)
Hours at Gladstone Desk (between these hours, somewhere in building)
Monday to Thursday, 8:00am to 8:30am and 4:30pm to 5:00pm
Friday, 8:00am to 8:30am and 2:30pm to 3:00pm
Lunch 12noon to 1pm
central1condo.com (continually upgrading)
Booking forms (elevator, amenity room)
Abloy cylinder order form
General Information (e.g. programming thermostat)
Declarations, Bylaws, Rules
Amenity Room Booking (must book if 8 or more in attendance)
Contact Information

20. Reminders for Owners and Residents
Reminder notices will be issued to residents/owners, followed by warnings, administration fees, etc.
Balconies/Terraces
Permitted: Plants (completed form to property manager), Screen Door (completed form to property manager) quality seasonal furniture, electric barbeques only
Not Permitted: items on hanging on railings, gas/charcoal barbeques, bikes, non-patio items (e.g. tires, picnic coolers, sports equipment, boxes), non-outdoor rugs, camping chairs, dead plants, laundry racks/clothes drying, pet litter pans/grasses, etc.
Weeding of terraces is an owners responsibility (extra strength vinegar)
FOBs and Garage Door Remotes - can not be sold without PM approval
Parking Spots
No storage of any items, only bikes allowed.
Can only be rented to residents and sold to unit owners
Noise & Disturbances:
All residents are entitled to quiet enjoyment of their unit.
Report disturbances to Concierge/Security Guard
Keep Log and Report to Ottawa By-Law (3-1-1)
City Councillor (Catherine McKenny) for issues outside the building ( )
Bicycles – not allowed on balconies/terraces nor in elevators or lobbies
Water floods – largest condo insurance claim - locate your units water shut-off – normally in back of bathroom vanity panel

21. Reminders for Owners and Residents
Smoking:
Not permitted in any common area, including 2nd level courtyard and stairwells
Do not throw cigarette butts from balconies
Dispose of cigarettes in disposal receptacles (e.g. not in plant pots)
Control Your Pets:
– Not allowed in Courtyard, Fitness Room, Amenity Room.
Must be on leash in all other common element areas of the building (ingress and egress)
– “No dog business” on exterior landscaping beds, exclusive use common element balconies/terraces and neighbouring properties
Damage & Theft:
Residents are responsible for the actions of their guests
Theft and damage of condo assets cost everyone
AV System, Damaged Walls, Pool Table, Fire Exit Map, Fire Extinguishers, Glued Door Bolts, Open Fire Hose
Garbage Chute Blockage – Inappropriate Items!

22. Reminders for Owners and Residents
The Condo Corporations responsibility ends at a unit door. The owner is responsible for all items within their unit, such as
Entry Doors - handles/locks
Patio/Terrace Doors – inside hardware
Replacement and/or cleaning of filters
Issues with the HRV (Heat Recovery Ventilator) and HVAC (Heating, Ventilating and Air Conditioning)
Items related to interior plumbing and fixtures
Noises generated from within the unit
Flooring – wood, tiles
Importance of Unit Owner’s carrying their own personal insurance
Provide a copy of the standard unit description and corporation’s updated insurance certificate to your insurance company to ensure that you are properly covered
Included with your purchase and sale documents
Can request documents from our Property Manager

23. Backup Slide

24. 5 Year Condo Fee Summary 2013-2014 2014 - 2015 2015 - 2016 2016 - 2017
% Change
Total Condo Fees
$1,073,377
24.55%
$1,094,845
2.00%
$1,033,578
-5.60%
$1,054,250
$1,075,335
Operational
$778,873
3.94%
$794,450
$727,176
-8.47%
$736,258
$755,462
Reserve Fund
$294,504
162.%
$300,394
$306,402
$312,530
$318,781
Price Per Foot
47.1 cents
48.0 cents
45.3 cents
46.2 cents
47.1

25. June 1, 2017 to May 31, 2018 Budget Audit Budget YTD 2015-2016
Audit
Budget
YTD
31-Dec-16
REVENUE
Common Charges
1,033,567
1,054,250
614,978
1,075,335
Interest Income -
Misc Income
10,416
14,000
5,785
8,000
Total Revenue
1,043,983
1,068,250
620,763
1,083,335
EXPENSES
Repairs & Maintenance
General Maintenance
42,907
40,000
18,332
Building Supplies
4,201
5,000
1,534
Contingency
15,000
6,262
Fitness Equipment Maintenance
3,674
8,500
2,517
Contract Cleaning
72,819
82,700
48,287
84,117
Security
22,509
18,000
12,850
Concierge & Benefits
36,618
45,000
25,715
47,000
After-Hours On-Call
5,571
4,000
1,860
Landscaping
9,064
2,920
6,000
Snow Removal
2,204
2,500
771
3,000

26. June 1, 2017 to May 31, 2018 Budget Projected Audit Budget Year End
Projected
Audit
Budget
Year End
Hvac Maintenance
22,695
18,000
18,235
23,000
Garage Maintenance
15,672
19,000
15,578
16,000
Generator Inspect & Maintenance
4,897
7,000
5,224
Elevator Maintenance
31,472
35,000
30,805
Window Cleaning
9,368
9,500
9,345
Compactor Maintenance -
3,000
Garbage Removal
5,012
5,000
9,056
Garage Overhead Doors
Compactor Lease Interest
4,963
Water Treatment
7,279
7,600
6,505
Life Safety & Monitoring
13,142
10,000
14,361
13,000
Website
1,500
General Contigency
198
Green Loan Cost Recovery Loan - Interest
14,517
9,845
2,685
Total Repairs & Maint.
328,782
366,108
332,486
368,864

27. June 1, 2017 to May 31, 2018 Budget Projected Audit Budget Year End
Projected
Audit
Budget
Year End
Administration
Management Fee
74,539
76,030
75,807
77,323
Insurance
31,882
32,550
39,198
40,766
Bank Charges
821
1,500
1,245
Office Expenses
4,241
1,975
2,000
Total Administration
111,483
111,580
118,224
121,588
Utilities
Hydro
89,175
101,970
110,431
104,009
Water
62,774
60,000
70,778
70,000
Gas
47,633
65,000
43,701
Utilities Contingency -
15,000
Telephone
6,052
3,000
2,746
Generator Fuel
1,600
Total Utilities
205,634
246,570
227,656
252,009
Consulting
Legal
4,807
6,000
3,831
4,000
Audit
5,255
5,360
Consulting Engineering
511
Performance Audit
Total Consulting
10,062
12,000
9,702
13,000
Total Operating Costs
655,961
736,258
688,068
755,462

28. June 1, 2017 to May 31, 2018 Budget
Projected
Audit
Budget
Year End
Reserve Contribution
306,402
312,530
312,529
318,781
Green Loan Principal Payments
83,306
87,978
38,075
Green Loan Retirement Fund -
Compactor Lease - Principal repayment
10,834
Total Expenses
1,056,503
1,147,601
1,099,409
1,123,152
End of Year Loss (Surplus)
(12,520)
(79,351)
(37,109)
(39,817)
Beginning Loss (Surplus)
276,450
263,930
226,821
Closing Loss (Surplus)
184,579
187,004
Portion of Operating Surplus Designated for Green Loan Retirement Fund (Oct 1, 2017)
95,042
Estimated Operating Surplus as of May 31, 2018
89,537

29. Heat Pump – Shut Off

30. Heat Pump – Shut Off

31. Heat Pump – Shut Off

32. Heat Pump – Shut Off