1. The e-Commerce ladder
TradeNet Conference
18. June 2004

2. Entering the e-Commerce playing field
The e-Commerce ladder
Entering the e-Commerce playing field
Many good reasons for suppliers to utilize e-Commerce
The two primary dimensions of e-Commerce
Climbing the ladder
Integration – presentation of Navision Ship Supplier
Key points
19 September 2018

3. Suppliers: Choose which door to take
Make life easier for your customers
Do not make life easier for your customers
19 September 2018

4. Suppliers: Choose which door to take
Make life easier for your customers
Do not make life easier for your customers
The
e-Commerce
Playing
Field
19 September 2018

5. Suppliers utilize e-Commerce for many reasons
Customer service
Show prospective/existing clients you are progressive
Exposure to potential new customers
Become a more attractive supplier
Stand out against competition (or keep up with them)
Marketing reasons
grow revenues
Automate internal processes
Standardizing data
Reduce/reallocate labor
Fewer errors – save time
Better transactional visibility across organization
Beat competitors who are slower to embrace technology
Reduce amount of paper
A desire to receive quality data from customers
Reduce cost to serve existing customers
Operational reasons
efficiency
reduce costs
19 September 2018

6. The two primary dimensions of e-Commerce
Marketing Reasons (grow revenue)
The e-Commerce playing field – for the ones who want to make their customers’ lifes easier
Does not want to
make customers’
lifes easier
Operational Reasons (efficiency/reduce cost)
19 September 2018

7. Climbing the ladder Marketing Reasons (grow revenue)
The e-Commerce playing field – for the ones who want to make their customers’ lifes easier
StartSupplier – a BIG step for customer service
Operational Reasons (efficiency/reduce cost)
19 September 2018

8. StartSupplier – a BIG step for customer service
Desire to service customers
Easy-to-use Web-tool
Ideal for lower transaction volume
Documents created will import directly into purchasing system
19 September 2018

9. Climbing the ladder Marketing Reasons (grow revenue)
The e-Commerce playing field – for the ones who want to make their customers’ lifes easier
StartSupplier PLUS – marketing AND customer service
StartSupplier – a BIG step for customer service
Operational Reasons (efficiency/reduce cost)
19 September 2018

10. StartSupplier PLUS – marketing AND customer service
Permanent TradeNet no.
Listing in TradeNet Member list and Supplier Guide
Participation in TradeNet Member conferences
Promote e-Commerce capability
19 September 2018

11. Climbing the ladder Marketing Reasons (grow revenue) SmartSupplier
The e-Commerce playing field – for the ones who want to make their customers’ lifes easier
SmartSupplier
– first step for operational efficiency
StartSupplier PLUS – marketing AND customer service
StartSupplier – a BIG step for customer service
Operational Reasons (efficiency/reduce cost)
19 September 2018

12. SmartSupplier – first step for operational efficiency
Advanced e-business tool – latest Smart Client technology
Outlook-style Inbox/Outbox management (search, sort, filter, group)
Copy/paste to/from Excel/Access
Background send/receive with local cache
19 September 2018

13. Climbing the ladder Marketing Reasons (grow revenue) Integration
The e-Commerce playing field
Integration
– max. operational efficiency
and marketing potential
SmartSupplier
– first step for operational efficiency
StartSupplier PLUS – marketing AND customer service
StartSupplier – a BIG step for customer service
Operational Reasons (efficiency/reduce cost)
19 September 2018

14. Integration – max. operational efficiency and marketing potential
Full e-Commerce enablement
Full automation of internal processes
Desire to receive quality data from customers
Full marketing potential
Reduce cost to serve existing customers
Integrated supplier systems:
SAP, MFG/PRO, Ventas, Navision, ShipStores, others
Introducing:
Navision Ship Supplier
Mr. Torben Brammer, Managing Director
VisionPeople A/S
19 September 2018

15. Key points
Most suppliers initially chose to adopt e-Commerce to better service customers
Those that do realize e-Commerce can contribute to financial performance through:
Growing revenue (marketing)
Reducing cost (operational efficiency)
ShipServ supports this with four solutions tailored to suppliers at different levels:
StartSupplier (reactive)
the BIG step for customer service
StartSupplier PLUS (proactive)
marketing PLUS customer service
SmartSupplier (proactive)
first step for operational efficiency
Integration (proactive)
could be close to nirvana!
The Navision Ship Supplier demo showed that technically almost anything is possible
19 September 2018

16. I hope you enjoyed it Thank you
The end
I hope you enjoyed it
Thank you
19 September 2018