1. Technology Operations Orientation 2013
September 19, 2018

2. Welcome! Today’s Agenda GetConnected Wireless Overview
Printing at Kelley
as a grad student
Technical Support Options
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3. Wireless Overview
Wireless access is shared access…the more devices connected to a single Wireless Access Point (WAP), the more performance degrades: slow downloads, failed print jobs, inability to connect to any Internet resources, etc. And it will be INTERMITTENT!!
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4. 9/19/2018

5. Printing at Kelley Authenticating to the Print Server
Before being able to print, you will need to authenticate to the print server. You can do this in a couple of ways
Within the Printer Finder application, choose the “Authenticate” tab & provide your credentials
Within the Kelley folder on your desktop, select “Quick Printer Authentication” & provide your credentials (if you haven’t run Get Connected, then you won’t have this folder & option)
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6. Printing at Kelley
IU Printer finder
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7. Printing at Kelley
IU Printer finder
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8. Printing at Kelley Why do I need to Authenticate so often?
It all depends on your activity – it’s a given that you’ll need to authenticate when you return to campus in the morning, but if you reboot your machine, or leave campus to go to lunch, you’ll need to re-authenticate when you return. Why? Because when your machine “leaves” the campus network, it loses the connection to the print server. (By the way, the print server is managed by UITS)
You DO NOT need to re-install the Printer Finder every day, just remember to re-authenticate and you’ll be fine
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9. Printing at Kelley
IU Printer finder
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10. Network Printer Queue & Locations
IU Printer Finder - ksob-prt queue will allow access to your print job via the following printers:
cg0020prt – In CG 0020 lounge (near vending machines)
cg1022prt – Outside of classroom CG 1022
cg1034prt – In hallway between CG 1034 & 1040
cg1050prt – Across hallway from CG 1034prt
cg2065prt – Outside of CG 2065
cg3075prt – In CG 3075 (rarely available due to departmental scheduling)
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11. Grad students are expected to use IU’s Microsoft Exchange Server for email
Available via MS Outlook and/or web interface:
Umail and Imail are not acceptable platforms
Gmail, hotmail, yahoo, etc – also not good
MS Exchange allows for , viewing others’ calendars, scheduling appointments, etc.
To Set your preferred , visit:
as a Grad Student
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12. X X Email at IU IU Global email address username@ indiana.edu
Preferred address should be Exchange X X
exchange.iu.edu
gmail.com
umail.iu.edu
There are many options for , but none offer the full functionality of Exchange for your needs while at Kelley
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13. KSB Technology Operations
Primary
Provide support for KSB faculty & staff
Provide support for KSB classroom technology
Secondary
Provide limited support for KSB graduate students
Microsoft Outlook profile configuration (PC & Mac)
Antivirus installation & configuration (PC)
Network connectivity (PC & Mac)
KSB printer installation & configuration (PC & Mac)
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14. KSB Technology Operations
Provide loaner laptops (PC’s only, 1 week duration, renewable with authorization, 3 week limit per semester)
Provide equipment loans (camcorders, digital cameras, LCD projectors, screens, etc) – faculty sponsor required
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15. Notebook Computer Support
UITS Support Center
Telephone: (free & available 24x7)
(free & available 24x7)
UITS on-line help – (free & available 24x7)
Walk-in: The Information Commons (1st floor of main library) Open until Midnight Mon-Thurs; 9pm Fri; Noon-5pm Sat; Noon-Midnight Sun
Technology Operations
Tech Ops home page
Monday-Friday 7:30am-5pm
Contact Info: or
Walk-in: CG0013
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