1. zTrip, the Official App of ExecuCar
How it works

2. Agenda What it is How it works The customer experience
Other information
FAQs
9/19/2018

3. What is zTrip? A black Town Car at the ready:
zTrip brings private driver “on demand” service to ... It is not a cab, it is really an on-demand Town Car service.
Extends the ExecuCar mobile app into an exciting “Go Now or Go Later” option for customers.
Less than 1 hour notice is “on demand”
People will pay more than a taxi for a quality ride
Most people plan their departure not the return
9/19/2018

4. How it Works for the Customer
App for iPhone and Android
Registered customers only
Identifies their location by GPS
Identifies available cars
Pickup now or later
Easy payment
Receipt sent to address
Nothing to sign
9/19/2018

5. zTrip customer registration
Download the app
Setup/registration
address – For receipts
Cell phone number – Driver to contact you
Credit card - option for multiple cards
Direct bill for Corporate Accounts
Promotion code
Ready to use the app
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6. What the Customer Gets? Cashless transaction Vehicle Phone number
Receipt sent to
Only DB’s require signature
Vehicle Phone number
Vehicle Number
ETA
Real Time Map
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7. How it Works for Operators
Bid comes to your Tablet
10 seconds to decide
Fastest finger wins
Hit submit and take the trip
Use the Tablet as usual
Board, stop charges, End Trip
No printing receipts
9/19/2018

8. Other Information No shows No fare adjustments No driver requests
Customer pays minimum
No fare adjustments
There are no adjustments to the fares unless an additional stop is requested.
No driver requests
Declining a trip after it’s accepted
Operator – Not allowed
Customer - $10.00 charge
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9. Arrival Text Application – Will Call
Text is sent to guest
Upon landing Guest has message
Eliminate calling dispatch
Direct contact with Driver waiting
Guest obtains luggage, phones Driver
Driver proceeds to curb waiting area
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10. Arrival Texting Application – Meet and Greet
Meet and Greet text
Sent from ExecuCar vehicle to guest
Reassures guest driver will be waiting
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11. FAQ
What happens if I change my mind where I am going? How is the fare calculated?
If it is a stop, on the way, $10.00
If it is a deviation, then it becomes an hourly charter, two hour minimum
How will the driver find me?
zTrip sends the driver cell phone to guest. Driver already has guest phone. Drivers call the guest upon confirmation of the trip.
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