1. SAMMS Secure Authorized Monitored Messaging System
General Information

2. NEVER is real-time emailing possible!
YES
Approved? NO
Member Drafts
Validation Server
Agency Reviews
Server
Rejection Notification Sent Back to Member
SAMMS is the only secured, authorized messaging system developed specifically for the correctional industry. SAMMS allow e-messaging between inmate/members and Recipients with the Correctional Agency in full control to monitor and validate against similar policies and rules that apply to inmate calling, regular mail, and visitation.
NEVER is real-time ing possible!
Notification Sent to Recipient

3. SAMMS S ecured through validation server and no world wide web access
A uthorized by Administrator making decision based on correctional environment rules
M onitored through exception flags and notifications
M essaging of inbound and outbound s
S ystem consisting of validation server, server, network connectivity

4. SAMMS Overview Functionality Introduction Process Flow Overview
System View
Exception Reporting
Benefits Analysis
Summary

5. Functionality Introduction
SAMMS is a monitored -to-message exchange system providing monitored and secured communication between sender and Recipient with the following functionality:
Controlled messaging between two parties
Do Not List (DNE)
Keyword Spotting
Authentic Language Detection
Event Notification
Recipient Name/Address Lookup
Reporting
Message Metering

6. Functionality Introduction Controlled Messaging
Controlled Messaging allows a corrections Agency to review and approve all outbound and inbound messages to and from allowed Recipients/senders—in essence, full Administrative rights for the following:
Creation of “Do Not ” list for Members
Creation of “Word Spotting” list
Establishment of messaging balances of Members (message metering)

7. Functionality Introduction “Do Not Email” List
Do Not List (DNE) allows the Agency to control what external Recipients are permitted in Members’ Address Books
Agency can also provide a Restricted List (REL) for Member
SAMMS Member will have a personal address book. No DNE or REL listed Recipients area capable of being saved to this address book or used to generate a message
Agency can auto search for Names & Addresses in surrounding area of Recipient’s residence

8. Functionality Introduction Keyword Spotting
Keyword Spotting detects specific key words—as designated by the Agency—to mitigate the risk of fraudulent and criminal activity in ed messages.
Agency creates a global list of words to search prior to messages being processed and generating to Recipient
Agency has option to create custom list of words for individual Recipient
Submitted messages are validated against the global and custom list of words. Any exception messages are queued for review

9. Functionality Introduction Event Notification
Event Notification allows certain events to trigger alarm notifications to the Agency.
Agency has option to configure system to - notify in addition to the online notification when messages are flagged as exceptions
Agency can approve or reject exception messages
Exception messages are processed and ed to Recipient only after Agency approval
Rejected exception messages are sent back to originating party indicating access denied and sent to Agency file for archiving

10. Functionality Introduction Reporting
Reporting allows the Agency a full range of information to report message volumes, transaction histories, and revenue.
Number of Logon and Messages Filtered by:
Member
Start-End Date
Location
Exception Report—Approved & Rejected—Filtered by:
Member
Start-End Date
Location
Account Transactions Filtered by:
Member
Start-End Date
Location
Revenue Share

11. Functionality Introduction Message Metering
Metering is the control of the volume of messages:
Agency controls the number of outbound and inbound messages…
Per Annum
Per Month
Per Member

12. Process Member logs into secured centralized website
Member is provided access to create, read, and send messages to/from Recipients
System validates messages against Word Spotting list and security rules
Validated messages are sent to a Validation Server
Correctional Agency can review s and approve for distribution
Approved s are forwarded to Server
Server generates an Notification to Recipient
Recipient logs into website
Recipient can create, read, and send replies to messages
System validates replies against Word Spotting list and security rules
Server generates an Notification to Member
Recipient and Member can prepay message services

13. Workflow Design NO Member Drafts Email Validation Server
Approved?
YES NO
Member Drafts
Validation Server
Agency Reviews
Server
Notification Sent to Recipient
Member Receives
YES
Rejection Notification Sent Back to Member
Approved?
Agency Reviews
Recipient’s Response Sent Back to Validation Server NO
Recipient Logs into Server & Reads Message
Rejection Notification Sent Back to Initial Recipient

14. NEVER does a message connect via the World Wide Web
Process Flow
www
NEVER does a message connect via the World Wide Web

15. SAMMS
System View

16. System View Home Page

17. System View Login

18. System View Main Menu

19. System View Admin Master

20. System View Account Groups

21. System View Account Group Users

22. System View Users Menu

23. System View Users Address Book

24. System View Users Message Center

25. System View Exception Review

26. System View Address Book Review

27. System View Address Book Review - Inquiry

28. System View Settings

29. System View Exception Reporting
Exception reporting allows the Agency to view the following exception situations and then take appropriate steps to mitigate risk:
Authentication Success-Failure Report
Destination premise and nearby background report
(i.e., person who resides with member, neighbors, etc)
Subject Migratory Report
Associated transaction-based public records

30. Benefits Analysis
SAMMS provide correctional institutions a means to train inmates on the use of as part of their rehabilitative initiatives
SAMMS central equipment is provided free of charge to the institution
SAMMS will reduce the amount of “snail mail” Corrections Officers must handle and read
SAMMS reduces the methods of fraud and illegal message-passing