1. App Feedback Stuart Hargreaves, Chris Tulip Microsoft Build 2016
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Current landscape 9/19/2018 9:59 PM
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Introducing App Feedback
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Introducing App Feedback
App Feedback empowers you to…
Invite your customers to submit feedback
Identify the most important feedback trends
Engage publicly and privately with your customers
Notify users when you are investigating or fix their issue
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. App Feedback System: Feedback collection
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App Feedback System: Feedback collection
Developer
Customer
Write feedback – UI not final S en d F e b a c k
App
Feedback portal
Windows Dev Center
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Early Partner Engagement
Microsoft Build 2016
9/19/2018 9:59 PM
Early Partner Engagement
Sketchable
Instant Photo Booth
Groove Music
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Store Services SDK Enables these new features
App Feedback
A/B testing
Targeted push notifications
Download, Install, & Reference the Store Services SDK in your app
Download Link:
Reference SDK: Visual Studio: Projects menu -> Add reference… -> Universal Windows, Extensions
Add Namespace: (see SDK docs for correct Namespace)

7. 9/19/2018 9:59 PM
Guidelines and best practices Microsoft design guidance for App Feedback navigation
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Guidelines and best practices
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Guidelines and best practices
Take advantage of Microsoft design guidance
Don’t over-solicit your customers
Let them opt out
Let your customers know you’re listening
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. App Feedback System: Engagement (coming soon)
9/19/2018 9:59 PM
App Feedback System: Engagement (coming soon)
Developer
Customer
Write feedback – UI not final S en d F e b a c k
Respond privately via
Comment on feedback
Mark as fixed or implemented
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10. Start using App Feedback in your apps today!
Links to features mentioned in this video
Videos on Channel 9
App flighting and beta testing in the Windows Store – Jonathan Garrigues
A/B testing: Experiment for Success – Jason Watson
Targeted Push Notifications – Yamil Hernandez Saa
MSDN articles
Dev Center Feedback report:
Store Services SDK:
App flighting:
A/B testing:
Targeted Push Notifications:
Store Services SDK download