9. Beyond Functionality S I C L M P U
Not just Functionality testing. Can you list ten different quality criteria? S I C L M P U

10. Bug Reports
Good Example: Call Log: Missing entries after five calls in twenty minutes.
Bad Example: When a user calls many times, he does not see few entries in the call log.
Detailed steps, Attachments
Why should it be fixed?
Mention the tests conducted

11. No one likes to be disturbed !!!
Attitude
Serve them (by questioning)
Respect them and their skills
Know their timings & breaks
No one likes to be disturbed !!!

12. Collaborative learning
Highlight heuristics, OFAT, MFAT
Highlight testing challenges
Ask what does the code do?
Technical Limitations
Similar Code?

13. Work To-get-her
Have programmer as one of your mentors