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Forecasting & Operations Overview
9/20/2018
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Tropicana Business Overview
Who We Are What We Make How We Do It Forecasting Operations
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Who We Are Founded as a Fruit Segment Company 52 years ago by Anthony Rossi Today we are the largest Orange Juice Company in the World with sales in excess of $ 2 billion Manufacture and Distribute NFC (Not From Concentrate) and FC (From Concentrate) Juices and Juice Blends as well as fruit based and fruit flavored beverages Independent Company until acquired by Beatrice Foods in late 70’s After KKR LBO of Beatrice in 80’s - Acquired by Seagram Acquired by PepsiCo
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What We Make Chilled Ready to Serve Products (70%) (63 day code)
Paperboard Cartons (Single serve - 64 oz) Plastic Bottles (96 oz) Ambient Ready to Serve Products (25%) (6 mo. code) Glass bottles (Single Serve - 64 oz) PET Bottles (64 oz oz) Frozen Concentrate Products (5%)
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Business Background 1. Coca-Cola Classic, $1.991 billion
Tropicana accounts for more than 41% of the $2.7 billion U.S. chilled juice category. The company's line of Dole juices is the leading 100% blended juice. In Canada, Tropicana Pure Premium accounts for more than 55% of the chilled juice market. Tropicana Pure Premium is now the #4 (and soon to be #3) brand in $ sales in Grocery Stores 1. Coca-Cola Classic, $1.991 billion 2. Pepsi-Cola, $1.756 billion 3. Campbell's Soup, $1.206 billion 4. Tropicana Pure Premium, $1.185 billion 5. Kraft Cheese, $1.174 billion
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How We Do It Sales Channels Sales Model and Activities
Grocery: Shipped to Customer DC’s Mass Club, C-Store, Food Service: Direct - Distributors Route Sales: DSD Sales Model and Activities Heavy Promotional Activity: Trade & Consumer Category Leadership: CPS, ECR, EDI Relatively Short Order Lead Time Excellent Customer Service
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Manufacturing / Distribution Network
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Fruit Extraction/Juice Storage
Bradenton Fort Pierce Vendors Concentrate Suppliers NFC Juice Toll Processor Flavors/Other Components Fruit Component Product Packaging Co-Pack Network Bradeton International C. I. Fort Pierce Manufacturing DC’s Co-Pack DC’s Fort Pierce DC CI DC Bradeton Regional DC’s Portland DC Jersey City Midwest DSD Terminals Customers Customer Stores DCs Finished Goods Flow Fruit Flow NFC Flow F/C Flow Component /Other Flow
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How We Do It Manufacturing Bradenton, Fl
Fruit Processing, including by-products October - June (29,057, lb Boxes of Fruit in 98-99) Juice, pulp, oils, cattle feed … Juice Storage Chilled Aseptic Tanks Frozen Block 300 gallon “bag in a box” Package Carton, Plastic and Glass Products 24 X 7 Operations Dynamic capacity constraints Considerable proprietary technology On site Plastics, Glass and Corrugated Manufacturing (JIT Suppliers)
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How We Do It Manufacturing (Con’t) Ft Pierce, Fl City of Industry, Ca
Fruit Processing, including by-products October - June (12,700, lb Boxes of Fruit in 98-99) Juice, pulp, oils, cattle feed … Juice Storage Limited Packaging City of Industry, Ca Package Carton and Plastic Products Contract Manufacturing Network Package Carton, Glass, Frozen and Plastic Products
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How We Do It Manufacturing Highlights
Considerable Quality Management Activities Key Packaging Components are Managed JIT Cartons, Corrugated Shippers, Plastic Bottles Scheduling is primarily “to forecast” with significant adjustments “to order” 300 (+,-) Finished Good SKU’s Critically constrained “in plant” supply issues
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How We Do It Distribution Full Service Distribution Centers
Bradenton, Fl Customer Sales, Inter-Facility Transfers (Finished Goods, Raw Materials, WIP) Truck, Tanker, Regular Rail, Unit Train, Piggy Back, Customer Pick-ups Jersey City, NJ Cincinnati, OH City of Industry, CA Portland, OR Various Route Terminals
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How We Do It Distribution Highlights
Unit Train Represents Strategic Advantage Customized refrigerated rail cars car trains per week to JC Twice weekly train to Cincinnati After raw materials (Juice) Distribution is where greatest costs (and opportunities) exist - Manufacturing cost is a close third
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Sales Forecasting & Operations
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Forecasting Process Planning Systems
Field Intelligence History Field Intelligence History Financial Plan Key Promo Product Groups/Key Customers 70% Volume/30% SKU’s Mega Product Groups/Channels Mega Group Forecasts -Assigned to DC- Summarized Product Group Forecasts -Assigned to DC- Product Group/DC History Product Group/DC Forecast Mega Product/DC Forecast Weekly SKU/DC History Weekly SKU/DC Forecast Weekly SKU/DC Forecast Week 2-5 Week 6-52 Planning Systems History
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Weekly Sales Forecast Process (Mon-Tue) Suggested Purchase Orders
Weekly Forecast By SKU; By DC; By Week Prescient XE Sales Forecasting Software Tue Night Replenishment Requirements -Transfers from Designated MFG Site to DC’s -Direct Customer Requirements from a MFG Site Bills of Distribution Inventory Planning Parameters - Inv Targets, Safety Stock, Lead Time, Transit Time, Lot Sizes On Hand and In-transit Inventory DCS / DRP Distribution Requirements Planning Tue Night Manufacturing Capacities Inventory Planning Parameters - Inv Targets, Safety Stock, Lead Time, Lot Sizes On Hand Inv & Planned Orders Planned Mfg Orders -Estimated weekly production requirements (Modified by Planning Groups) AMAPS-MPS Master Production Scheduling Tue Night Materials Requirements Planning - Inv Targets, Safety Stock, Lead Time, Transit Time, Lot Sizes On Hand and In-transit Inventory Purchasing Parameters Suggested Purchase Orders Packaging Components Raw Materials AMAPS-MRP Material Requirements Planning
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Master Requirements Planning
Demand Planning Forecasting Multiple Hierarchies Multi-dimensional Analysis Demand Planner Consensus Forecasts Master Requirements Planning Supply Chain Visibility Inventory Planning Aggregate Constraints Sourcing Supply Chain Planner Constrained Production Requirements Production Planning Procurement Plan Detailed Constraints Rate Balancing Campaign Management Factory Planner Production Plan Production Scheduling Executable Schedule Maximize Throughput Sequencing Rhythm Production Scheduler Inventory Deployment Planning & Transportation Scheduling Production Schedule Load Consolidation Transport Optimization Inventory Deployment Supply Chain Planner & Transportation Optimizer
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Customer Service Impacts
Forecasting is the foundation upon which many operations decisions are based. If the forecast is better, subsequent supply chain decisions should be better. In the absence of a reasonable forecast, subsequent decision making is suspect Customer Service Impacts Product Out of Stocks Lost revenue Lost customer satisfaction Lost consumer loyalty (retail OOS) Inability to commit and respond to customer inquiries Loss of confidence by our customers in our ability to perform
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Product Quality Issues
Customers receiving less than fresh product Product running out of code in warehouse Quality of Job Life Issues Inability of employees to plan around work schedules Unscheduled overtime Working on Holidays Extended work schedules (consecutive days at work)
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General Planning Impacts
Inadequate Capital Planning Expensive, Reactive Manufacturing and Deployment decisions Convenient Excuse Hides Many Other Significant Issues
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