1. CHAPTER 15 Consumer Protection
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CHAPTER 15 Consumer Protection
15-1 Protection Through Governmental Action
15-2 Protection Through Action by the Consumer
LAW

2. 15-1 Protection Through Governmental Action
GOALS
Explain the need for governmental involvement in the marketplace
Identify protections against substandard goods
Recognize unfair methods of competition
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3. GOVERNMENTAL PROTECTION IN TODAY’S MARKETPLACE
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GOVERNMENTAL PROTECTION IN TODAY’S MARKETPLACE
Consumer caveats
Class actions
Governmental procedure
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LAW

4.    CHECKPOINT Define the terms caveat emptor and caveat venditor.
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5. PROTECTION AGAINST INFERIOR SERVICES AND GOODS
Licensing
Unsafe products
Adulterated food, drugs, and cosmetics
Improper weights and measures
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6. CHECKPOINT
  
What commission sets safety standards for most consumer products?
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7. PROTECTION AGAINST UNFAIR METHODS OF COMPETITION
Agreements to control or fix prices
False and misleading advertising
Illegal lotteries and confidence games
Unfair pricing and service
Mislabeled goods
Other unfair methods of competition
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8. CHECKPOINT
  
List at least six forms of unfair methods of competition.
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