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CUSTOMER SERVICE CHALLENGE CHAMPION

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Presentation on theme: "CUSTOMER SERVICE CHALLENGE CHAMPION"— Presentation transcript:

1 CUSTOMER SERVICE CHALLENGE CHAMPION
Kiunta Adamson Birmingham-Jefferson County Transit Authority Birmingham, AL

2 MAINTENANCE WRITTEN TEST

3 Massachusetts Bay Transportation Authority
Boston, MA Joseph DiPrimio Michael Haywood Peter Mandile

4

5 Vehicle Inspection Event Central Ohio Transit Authority
Columbus, OH Tom Belcher Steve Woods Don Readnour

6

7 Transportation Authority
A/C Powertrain Event Capital Metropolitan Transportation Authority Austin, TX Michael Donohue John Proske Felix Cantu

8

9 Jacksonville Transportation Authority
C/V Powertrain Event Jacksonville Transportation Authority Jacksonville, FL Randy McDuffie James Ratcliff Tommy Crews

10

11 Oahu Transit Services, Inc.
ABS Event Oahu Transit Services, Inc. Honolulu, HI Brian Lowery Lonn Nakata Richard Takeuchi

12

13 Southeastern Pennsylvania Transportation Authority
HVAC Event Southeastern Pennsylvania Transportation Authority Philadelphia, PA Donald Heim Marc Duerr Joseph Borie

14

15 Transportation Authority
Multiplex Event Kansas City Area Transportation Authority Kansas City, MO Jeffrey Clark Thomas Seymour Ralph Salmon

16

17 Michael Garford Leslie Patterson Daniel Perry
Doors Event BC Transit Victoria, BC Michael Garford Leslie Patterson Daniel Perry

18

19 Delaware Transit Corporation
Operator Pre-Trip Delaware Transit Corporation Wilmington, DE William Webb

20 THIRD PLACE MAINTENANCE TEAM

21 Oahu Transit Services, Inc.
Honolulu, HI Brian Lowery Lonn Nakata Richard Takeuchi

22 THIRD PLACE OPERATOR 40 FOOT BUS

23 San Francisco Municipal Transportation Authority
San Francisco, CA Kevin Grady

24 THIRD PLACE OPERATOR 35 FOOT BUS

25 Fort Worth Transportation Authority
Fort Worth, TX David Hornbrook

26 SECOND PLACE MAINTENANCE TEAM

27 Los Angeles County Metropolitan Transportation Authority
Los Angeles, CA Joseph Acuna William Heiller Don Reiwtavee

28 SECOND PLACE OPERATOR 40 FOOT BUS

29 Ben Franklin Transit Richland, WA Daniel Schmidt

30 SECOND PLACE OPERATOR 35 FOOT BUS

31 Corpus Christi Regional Transportation Authority
Corpus Christi, TX Julian Carranza Jr.

32 FIRST PLACE MAINTENANCE TEAM

33 VIA Metropolitan Transit
San Antonio, TX Carlos Fuentes Victor Hernandez Donald Smasal

34 FIRST PLACE OPERATOR 40 FOOT BUS

35 Spokane Transit Authority
Spokane, WA Gabe Fernds

36 FIRST PLACE OPERATOR 35 FOOT BUS

37 Ben Franklin Transit Richland, WA Gabe Beliz

38 2015 INTERNATIONAL BUS ROADEO HOST

39 GRAND CHAMPION AWARDS

40 OVERALL ACHIEVEMENT THIRD PLACE

41 Oahu Transit Services, Inc.
Honolulu, HI Brian Lowery Lonn Nakata Richard Takeuchi Alipate Taualupe

42 OVERALL ACHIEVEMENT SECOND PLACE

43 Radu Solomon Christopher Balroop Harryram Mootoo Ramon Farfan
State of Florida Radu Solomon Christopher Balroop Harryram Mootoo Ramon Farfan

44 International Bus Roadeo Host
2015 International Bus Roadeo Host

45 2014 GRAND CHAMPIONS

46 2014 INTERNATIONAL GRAND CHAMPIONS SPONSORS
Allison Transmission, Inc. AxleTech International Cummins Inc. Fraser Gauge Motor Coach Industries, Inc. Thermo King Corporation Voith Turbo Inc.

47 Southeastern Pennsylvania Transportation Authority
Philadelphia, PA Donald Heim Marc Duerr Joseph Borie Zenon Rinylo


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