1. IT, Innovation, & Social Impact
CIS 9002
Kannan Mohan
Department of CIS
Zicklin School of Business, Baruch College

2. Learning Objectives How are innovation and IT related to one another?
How can one drive the other?
How can IT & innovation be used to positively affect societal impact?

3. Innovations: Incremental vs. Radical
Minor changes to existing products
Exploits potential of established design
Reinforces dominance of established firms
Radical
Based on different set of scientific and engineering principles
Opens whole new markets and potential applications
Problematic for established firms

4. Innovations Core concepts Linkages Incremental Modular Architectural
Discontinuous
Reinforced
Overturned
Unchanged
Changed
(Henderson and Clark, 1990)

5. IT-enabled Business Transformation
Revolutionary levels
Business scope redefinition
Business network redesign
Business process redesign
Degree of business transformation
Evolutionary levels
Internal integration
Localized exploitation
Range of potential benefits
(Venkatraman, 1994)

6. Sustaining vs. Disruptive Innovations
Maintaining a rate of improvement
More and more on attributes that customers already value
Different package of attributes
Worse performance along some dimension that is of value to customer
(Bower and Christensen, 1995)

7. Sustaining vs. Disruptive Innovations
Mainstream
Performance
Disruptive
Time
(Bower and Christensen, 1995)

8. Open Innovation Crowdsourcing IT as a platform for open innovation
Challenges?

9. Links between IT & Innovation
Control & Order vs. Chaos
Capabilities
Portfolio/program/project management
Collaboration
Knowledge Management
Business-IT linkage
Ambidexterity
Competitive Intelligence
Tools
Control

10. IT and the BoP (Bottom of the Pyramid)