1. FASTag Mobile App Launch

2. What is Electronic Toll Collection (ETC) ?
Electronic payment of highway tolls without human intervention. ETC systems use vehicle-to-roadside communication technologies to perform an electronic monetary transaction between a vehicle and the toll collection agency.
Sticker RFID Tag 2

3. AUTOMATIC VEHICLE IDENTIFICATION (AVI)
Reader
Reader
Antenna
Local Server

4. Equipment in the Toll Booth RFID Tag/Classification
Hybrid lane System
Gantry/VMS/LCS
RFID Reader
LED Display
CCTV
Barrier
LPICC
Receipt Printer
Terminal
Lane Controller
Equipment in the Toll Booth
WIM
Toll Booth
RFID Tag/Classification
Violation Alarm
Equipment Controller
WIM/RFID Controller
Hybrid Lane (Exit)
RFID Communication+ Manual system
Combination system of TCS(Manual) and ETCS(Unmanned)
Weight enforcement through WIM, interaction with both ETC and Cash Lane
Communication between ETC and Manual system

5. Tolling Toll Plazas in the country
Total Toll Plazas : 371
365 plazas covered under ETC
No. of plazas on NHs under NHAI
Total
PPP
Public funded
Target – Enable all current and future toll plazas in the country for seamless electronic tolling

6. Significant growth in ETC since Jan'17
~ 50 % growth in transaction since Jan'17
INR 235 Cr transaction processed in July'17
~6 lakh tags fixed on vehicles
Initiatives underway to increase ETC penetration across toll plazas

7. Current Challenges : Hampering growth
Cumbersome method of Purchase of FASTag from Banks
Individual vehicle users are not inclined to visit branches with multiple KYC documents for tag issue.
Complicated recharge mechanism
Grievance redressal mechanism needs to be scaled.
Customer Issues
More ETC Lanes required at toll plazas
Infrastructure Issues

8. Revolutionary steps taken by NHAI
NHAI in consultation with RBI and NPCI has launched the online purchase facility of FASTag for Highway users.
FASTag can be easily purchased online from NHAI, IHMCL and IssuerBank’s websites and it will be delivered through courier at doorstep within 2 days.
To facilitate further two Mobile Apps are being launched today for easy purchase, recharge and grievances redressal.
Online sale
Common Service Center (CSC), (known for making 20 Cr Aadhar cards) engaged for Offline sale of FASTag by setting up Kiosk near Toll Plazas and Petrol Pumps.
Offline sale

9. 1
Consumer App
(B2C) 2
Merchant App
(B2B)

10. Mobile App
My FASTag

11. Features : Consumer App
Buy
Toll Info
Recharge
Advantage
Feedback
Requirement
Features : Consumer App
(B2C)

12. My FASTag : Key Features
Consumer App
Extremely user friendly
Purchase and recharge of FASTag just by click of a mobile button
Keep track of FASTag transactions through App
Easy online grievance redressal

13. Buy FASTag 1 2 4 3
Online/ Credit Card/Debit Card/ Wallet

14. Recharge FASTag 1 2 3 4

15. Feedback/ Complaint 1 2

16. Mobile App
FASTag Partner

17. Feature: Merchant App (B2B) OEM Dealers Banks Correspondence
(Tata, Maruti, M&M…)
Banks Correspondence
(Sbi, Axis, Icici….)
IHMCL Agents
(CSS, IoCL…)
Feature: Merchant App
(B2B)

18. FASTag Partner : Key Features
B2B App for Business Partners App to reach end user
Developed to reach to people who can not FASTag buy online or through My FASTag Mobile App through this App
Agencies (CSC), Banking partners and Vehicle Dealers can sell and enroll FASTag through this App
Post 2013 Gazette Notification on nearly 74 lakhs vehicles RFID tags are already fixed but cant not be used for ETC. This App will convert these RFID tags into ETC Tag (FASTag)
Dealers can fix activated FASTag on new vehcles using this App

19. Purpose of FASTag Partner App
Enable the Old 2013 RFID tags (1.14 Cr).
Open the FASTag issuance for Online Sales.
Make more Issuer partners.
Make more secure approach.
Seamless Integration & Migration.

20. Enabling OEM RFID Tags 1 2 3

21. Enabling OEM RFID Tags 4 5 6

22. Thanks