1. Combat Conflict
DCR Presentation
Team 04
Rijuta starts us off

2. Remote Team Members Complexity & Precedentedness Skills & Experience
Project is straightforward
Majority of project consists of configuring existing elements to serve a new purpose
Precedented
Skills & Experience
Little direct experience with project subject matter
Ample programming experience
Communication & Tools
Amongst Team: WhatsApp, Gmail, Hangouts, Gdocs
Observations:
WhatsApp is a valuable communication tool
Ability to compartmentalize communication by role
Fast, direct contact
We tend to hold JIT meetings
Can be difficult as remote team members to be available on short notice
With Client: Face-to-Face with Team delegates
Tyler take 2:30
Combat Conflict - Team 04

3. Remote Team Members Team Strong Points - Operational
Flexibility - Able to take on a variety of tasks across roles
Cordiality - Despite challenges, everyone is staying positive
Team Strong Points - Technical
Precedentedness - Much of what our project requires has been done before by others
Team Weak Points - Operational
Availability - Very difficult to schedule group meetings
Coordination - Struggling to ensure that everyone knows what task they’re responsible for
Team Weak Points - Technical
Concept Volatility - Frequent changes to communicated objectives
Domain Knowledge - Minimal experience developing web applications
Nick, time to take: 2:30
Combat Conflict - Team 04

4. Operational Concept Description (OCD)
PURPOSE OF THE PROJECT-
The project ‘Combat Conflict’ basically deals with helping the Veterans and Civilians to improve their conflict management skills.
STAKEHOLDERS-
Developers
Client
College Students
Adult Learners with military experience
Masters of Business Veterans (MBVs)
Executives of Corporatives
Experiential Learning Center Staff (ELC)

5. INITIATIVES OF THE PROJECT-
Build the new system from scratch
Market the product developed to employees, students and veterans
Training the ELC Staff members by explaining the working of the system
Documentation (Creating the user manual for users to understand the system)
VALUE PROPOSITIONS-
Improve conflict management skills for MBV Students
Resolve Conflicts in a team setting
More of collaborative study than competitive study
Improve team setting collaborative skills

6. BENEFIT CHAIN-

7. SYSTEM CAPABILITY DESCRIPTION-
The Combat Conflict System helps veterans and civilians improve their conflict management skills in a team formation.
The target customers of the system includes the Veterans of the Marshall School of Business (MBVs), College students and people enrolled in Marshall Executive Program.
The system provides the veterans and civilians a platform to solve their conflict management skills by experiencing real time scenarios.
The users of the system would like to adopt it as a medium to improve their conflict management skills because the system helps them experience the scenario and makes it interactive by continuous feedback.

9. SYSTEM TRANSFORMATION FROM CURRENT SYSTEM-
There is no existing system for the Combat Conflict System.
SYSTEM OBJECTIVES FOR COMBAT CONFLICT-
The major system objective is to help veterans and civilians to help them improve their conflict management skills.
The other objective is to create a platform to help veterans and civilians realise how other people think about the conflict scenarios by viewing a tabulation feedback. This also makes the system more interactive.

10. CAPABILITY GOALS- Capability Goals Priority Level
OC-1 Take up conflict management skillsets: The system allows the users to select a skillset in order to improve their conflict management skill.
Must have
OC-2 View Feedback: The system is capable of generating a feedback after every question which enables the users to understand how they react to the situation in comparison to other civilians and veterans.

11. ORGANIZATIONAL GOALS-
OG-1: Help the students and veterans of Marshall School improve their conflict management skills.
OG-2: Generate a comparison to judge how differently the civilians and veterans react to a situation.
OG-3: Help students and veterans improve conflict management skills in a team collaboration.
CONSTRAINTS-
CO-1: Zero Monetary Budget: The selected NDI/NCS should be free or no monetary cost.

12. ELEMENT RELATIONSHIP DIAGRAM-

13. BUSINESS WORKFLOW-

14. ORGANIZATIONAL TRANSFORMATIONS-
The need to hire a new system maintainer to take care of the system.
The change in the class structure to help students use the system in a collaborative team fashion.
OPERATIONAL TRANSFORMATIONS-
The veterans will be using an online system in order to improve their conflict management skills.
The Professors of Marshall School and ELC help their students and veterans improve their conflict management skills by the use of an online system which is both interactive and responsive.

15. Demographic Information
WinWin Agreements
Categories
Win Conditions
Demographic Information
As an Adult Learner, I can compare my decisions to the decisions civilians made so that I can compare my thought processes to theirs.
End Evaluation Page
As an Adult Learner with military experience, I can practice resolving conflict by working as a team in a collaborative environment to find a solution for the scenario situation.
Real Time Feedback
As a veteran, I want to see graphs on what decisions others made in the same situation so that I can see that I'm not alone in my thought processes.
Recording Responses
As an Adult Learner, I can take the assessment so that I can judge how much I need to improve my conflict management skills.
Skill Building
As an Adult Learner, I want to use a program designed for conflict resolution that is interactive so I can improve my competence and confidence in resolving conflict.
Tony: 5 min, might need to change some of win conditions
Define the categories
Combat Conflict - Team 04

16. Prototype - Most Significant Capabilities
Differentiation between individual and team type of tests
Collecting demographics in terms of user type - veterans and civilians
Ability to store responses to individual tests
Ability to visualize responses (bar charts) from the individual tests

17. Prototype Demo http://proto-wp.combatconflict.com/
Mansi and Jai - 10 min
Combat Conflict - Team 04

18. Home Page

19. Individual Test

20. Individual Test

21. Introduction Message

22. Scenario Selection

23. Scenario

24. Question

25. Response Options

26. Thank you

27. Team Test

28. Introduction Message

29. Scenario Selection

30. Scenario

31. Question

32. Response Options

33. Overview

34. Overview

35. Architecture - System context
Chris - 5min
Combat Conflict - Team 04

36. Architecture - artifacts

37. Architecture - Behaviour - quiz-takers

38. Architecture - Behaviour - ELC staff

39. Architecture - Modes of operation
Individual
Select a skill
take the quizzes
Team
get feedback
learn about skill
add more text please!

40. Life Cycle Plan - Overall Strategy
Phase:
Exploration
Valuation
Foundations
Development
Operation
Duration
9/09/15-9/25/15
9/25/ /2/15
10/2/ /19/15
10/20/ /30/15
11/30/15 -
Deliverables
Client Interaction Report, Team Website, Win Conditions
N/A
DC Package
Final Deliverables,
Project Release,
Close Out Report
System Documentation
Milestone
Top Risk prototype
DC Review
OC Review
Because we are a one semester team, our Foundations/Development phase is shorter

41. LCP- Overall Strategy Phase: Exploration Valuation Foundations
Development
Operation
Concept
-Client meetings to understand base requirements
- Brainstorm game design and feasibility.
-Decide team roles depending on strengths of each member.
- Have clear understanding of project scope and MMF
-Look into possible COTS products and building from scratch
-Gain access to webserver
-Decide top risks and look for mitigation
- Narrow down COTS options and begin prototype
-Consistent client meetings in to get updates and feedback
-Update documents as changes are made
- Finish prototype and begin testing and quality control.
- Review iterations with client and IV&V team member and ensure minimum marketable features have been met.
-Possible Beta testing with MBV students
-Begin documenting and training maintainers who must run the system after CSCI 577a

42. Roles - By Stage Exploration Valuation Foundations Development
Operation
Client Interaction (Lisa, Rijuta, Tony)
- Design meetings
- Negotiate win conditions
- Update client with feasibility
- Design specifics,
-Begin documentation
- Go through multiple iterations with client, relay with team
-Documentation for maintainers and for reviews
-Help train maintainer
Developers(Chris, Mansi, Nick, Jai, Tony)
- Win conditions
-Feedback on feasibility
- Research COTS products
- Begin implementing prototype
-Take feedback and make changes,
-Final deliverable
-Train maintainer
IV&V (Tyler)
-Hazard analysis
-Feasibility analysis
-Assessment of system viability
-Generate testing protocol
-Validate test cases
-Audit of user experience
Client
-Project requirements
-Feedback, present questions
- Give material to be included in system
- Provide possible beta users
-Feedback
Maintainers
-Meet with developers
-Take up system
Users
-Use system and give feedback
-Use system

43. LCP - Approach Monitoring and Control:
Weekly team meetings with all members of team.
Separate meetings held with the prototypers group as well as the client interaction group, both attended by the project manager who can convey important details between each.
Bi weekly client meetings to keep the client updated as well as consistent communication to have an open flow of necessary information.
Project manager meets with professor and TA's to ensure that our approach is on the right track.
We use the project plan and update it as needed to adjust to changing schedules.
Project manager assigns extra tasks to team members as needed so that all tasks are taken care of much earlier than the deadline.

44. LCP - COCOMO II Scale Drivers
Value
Rationale
PREC
High
Although there are Learning Management systems out there as well as online survey methods, this system will be unique in that it needs to take data from the survey platform and convey it to the learning management system in order to get data for each of the personal scenarios.
RESL
Nominal
Although we have our system architecture, we have multiple interfaces which must connect successfully together.
TEAM
Multiple prototypers on this team who have some web based development. Those who interact with the client repeatedly, try to keep the client in the loop as well as negotiate any new terms which arise.
PMAT
NOMINAL
The development team follows ICSM guidelines, which is compatible to CMMI level 2 maturity.
Total scale Factor: 19.14

45. LCP - COCOMO II Cost Factors - Insert_Php plugin
Cost Driver
Value
Rationale
DATA
LOW
Current data set is pretty small, to be used for a classroom. Number of questions per section is also very small. However, in future if size of users expands, then Data size might also have to grow.
RUSE HI
PHP is used all across the website as the main scripting language.
PVOL
NOM
Undergoes updates every 5-6months
AEXP
Team does not have much experience using PHP
Total EAF
1.44

46. LCP - COCOMO II Cost Factors - WP Business Intelligence Plugin
Cost Driver
Value
Rationale
DOCU HI
Team had difficulty using documentation for life-cycle needs and trouble integrating
DATA
LOW
Current data set is pretty small, to be used for a classroom. Number of questions per section is also very small. However, in future if size of users expands, then Data size might also have to grow.
RUSE
The plugin is used to generate statistics for every personal scenario given in the Combat Conflict project and is reusable
PVOL
NOM
Undergoes updates about every 6 months
Total EAF
1.19

47. LCP - COCOMO II Cost Factors - Wordpress Website
Cost Driver
Value
Rationale
DATA
LOW
Current data set is pretty small, to be used for a classroom. Number of questions per section is also very small. However, in future if size of users expands, then Data size might also have to grow.
RUSE HI
Easy to generate new skill modules for the combat conflict project, can just create new webpages
PVOL
HIGH
Wordpress site has updates quite often
PCON
The website will be turned over to maintainers at the end of the semester, and all developers will be leaving.
Total EAF 1

48. COCOMO II Analysis

49. Feasibility Evidence
Link to FED
Combat Conflict - Team 04

50. Feasibility Evidence - Business Case Analysis
Assumptions:
People want to improve their conflict management skills
People want to improve their conflict management skills using a game or video
Veterans will find a conflict management system very useful
Stakeholders:
Developers, Maintainers, Clients, ELC Staff, College Students (veteran & non-veteran), MBV Students, Corporate Employees
Initiatives:
Implement new learning platform
Market developed product to students, veterans, and employers
Train ELC staff members to use the system
Generate documentation of system use
Value Propositions:
Improve collaborative conflict management skills for MBV students
Enable practicing conflicts in a team setting outside of classroom
Nick: 10 min
Combat Conflict - Team 04

51. Feasibility Evidence - Business Case Analysis
Beneficiaries:
People enrolled in Marshall Executive program
College Students
Company Employees
Costs:
Web Hosting (annual)
CMS Plugin licensing (annual, if required)
Benefits:
Create venue for veterans and non-veterans to practice conflict resolutions skills
Nick: 10 min
Combat Conflict - Team 04

52. Feasibility Evidence - Cost Analysis (Personnel)
Activities Time Spent (Hours)
Development Period
Valuation and Foundations Phases (CS577a, 6 weeks)
Client: Meeting via , phone, and in person [2 hrs/wk * 6 wks * 1 person] 12
Architecture Review Boards [1.5hrs * 2 times * 1 person]
Development and Operation Phases (CS577a, 6 weeks)
Maintainer: Meeting via , phone, and in person [2 hrs/wk * 6 wks * 1 person] 12
Deployment of system in operation phase & training
- Installation & Deployment [5 hrs * 1 time * 2 people]
- Training & Support [5 hrs * 2 times * 2 people]
Total
Maintenance Period (52 weeks)
Maintenance [3 hr/week * 52 weeks]
Total
Combat Conflict - Team 04

53. Feasibility Evidence - Cost Analysis (HW/SW)
Costs:
Web Hosting
Required for web applications
Client has provided hosting services
CMS Plugin Licensing Fees
Possible that we will identify for-pay plugins that would be useful
None identified so far
Client indicates approval process is required
Combat Conflict - Team 04

54. Feasibility Evidence - Benefit Analysis
Benefit Activities:
Practicing Conflict Resolution must happen during instructor time
Assume three hours per week, three instructors per semester, 60% reduction in time commitment
This project would reduce that requirement by 32.4 hours/semester/instructor
This results in ~200 hours/year
Assume $15/hr personnel rate, this equals $3000/year savings
Combat Conflict - Team 04

55. Feasibility Evidence - ROI
Return on Investment:
Cost Benefit Cum. Cost Cum. Benefit ROI
2015: $930 $0 $930 $
2016: $1800 $ $ $
2017: $1800 $ $ $
2018: $1800 $ $ $
2019: $1800 $ $ $
Combat Conflict - Team 04

56. Feasibility Evidence - Architecture
CR-1: Should use minimal work to provide login capabilities and make changes to content on website
Satisfaction: Wordpress core functionality Evidence: Wordpress provides these capabilities as features
CR-2: Have ability to retrieve YouTube pages dynamically
Satisfaction: HTML5 functionality Evidence: Wordpress supports Youtube videos via HTML5
CR-3: Should use database query for question prompts
Satisfaction: Wordpress plugin Evidence: Several question/poll plugin options available
CR-4: Should be able to store data to a database; Should not take any personal information from the user
Satisfaction: Wordpress plugin Evidence: Wordpress framework well integrated with MySQL
Combat Conflict - Team 04

57. Feasibility Evidence - Process Feasibility
Upgrade & Maintenance Control [High]: System values stability; ability to schedule downtime for upgrades is important.
Rapid Deployment [High]: System needs to be in a deployable state by the end of Fall semester. There are fewer than 12 weeks to develop a product.
Critical on Compatibility [High]: System must be compatible with a variety of web browsers across platforms.
Security [Low]: Users will maintain anonymity; only recorded data is gender and veteran status; no PII concerns.
Asynchronous Comms [Low]: Users will be required to have Internet access to complete the training modules.
Combat Conflict - Team 04

58. Feasibility Evidence - Process Feasibility
Lack of Personnel Capability [Medium]: Prototypers have some web development experience; however, they need to learn PHP, database management, and other common web application languages.
Require Little Upfront Costs [Low]: Overall cost of system should be cost of web hosting through digitaloceans (provided by client). Currently all selected COTS packages are free.
Not-so-powerful Local Machines [Medium]: User machines must have enough performance to play videos using a flash/html5 plugin.
Combat Conflict - Team 04

59. Feasibility Evidence - Risk Assessment
RISK: May not be able to implement all necessary functionality in one-semester schedule
Potential Magnitude: HIGH
Probability of Loss: LOW
Risk Exposure: MED
Mitigation Plan: Create development schedule and determine if necessary functionality is implementable in available time
RISK: Software team is not experienced with developing web applications in PHP
Potential Magnitude: LOW
Probability of Loss: HIGH
Risk Exposure: LOW
Mitigation Plan: Accept risk if it is determined that benefits of php framework outweigh risk of unfamiliarity, begin prototyping in these frameworks to assess feasibililty
Combat Conflict - Team 04

60. Feasibility Evidence - Risk Assessment
RISK: Identified CMS plugins may lack flexibility to apply to our project
Potential Magnitude: MED
Probability of Loss: MED
Risk Exposure: MED
Mitigation Plan: Evaluate user group and survey modules for applicability to this project and resasses
RISK: Resulting game may not be “fun”
Potential Magnitude: HIGH
Risk Exposure: HIGH
Mitigation Plan: Research into other simulations which were created for veterans and look at their format
Combat Conflict - Team 04

61. Feasibility Evidence - NDI Alternatives
Play! Framework (Java)
Opigno LMS Plugin (Drupal)
LearnDash, WP Courseware LMS Plugins (Wordpress)
Organic Wordpress solution
Combat Conflict - Team 04

62. Feasibility Evidence - Personas
Yvette Female, Age 34 Former Air Force Tech Sergeant
Background: Retired from USAF after 12 years; pursuing MBV from USC to prepare for leadership role in private sector
Computer Literacy: High for office software, domain-specific knowledge; confident Internet user
Platforms: Windows 7 (work), OS X (home), iPhone, Safari browser
Lindsay Female, Age 23 Masters Student
Background: After finishing undergraduate degree at USC, chose to pursue MBA from USC to further distinguish herself in job market
Computer Literacy: High for Internet applications; basic skills otherwise
Platforms: OS X, iPhone, Chrome browser
Greg Male, Age 51 Instructor, Experiential Learning Ctr
Background: Assists students with practicing conflict resolution skills through role playing and other engaging activities
Computer Literacy: Very high for office software, but struggles with complicated Internet applications
Platforms: Windows 7, Android, Internet Explorer browser
Combat Conflict - Team 04

63. QFP - Defect Identification Review
Have not yet completed a bi-weekly Defect Injection Report, this will be starting next week
Defects as of now:
PHP Flaws
When bad PHP code is given to the site, the site does not crash, but shows a stack trace instead
Server/Platform Speed limitations
When multiple users access the site, operations can slow to a crawl
While the site is not intended for wide-scale use, speed considerations should be made for the size of user base that the site will ultimately be catering to
Results show before Submit button pressed
This occurs on the “Answer Choices - Competition between Team Leaders” page
No message shown when an answer hasn’t been chosen
Error message should be added to ensure all users answer all questions

64. QFP - Quality Management Strategy
Quality Management Techniques & Tools:
Test page for new elements
Usefulness: Helps to test objects before their use on the main site (i.e. YouTube videos)
Room for Improvement: Wider support as more different elements are needed
Manual Test Taking
Usefulness: Human involvement, better understanding of the flow of the questions
Room for Improvement: Devise more ways to find flaws/inconsistencies in the site
Review of Test Data Summaries
Usefulness: Using test cases, check to see that the data being collected is consistent
Room for Improvement: More test cases could be added