1. Campus Report Q3 2011
Ipsos Training Center

2. Main Achievements
During the Third Quarter of 2011 the Ipsos Training Center (ITC) reached the following main achievements:
New courses, both on Research Topics and on Leadership & Managerial Skills, were added to the ITC offer.
Webinars for all Ipsos employees were hosted with Ipsos Open Thinking Exchange. Specific webinars for Marketing and ASI teams were also hosted.
A first webinar for HR community (Strengthening Bonds within HR) was delivered.
The ITC Webpage was updated with new content and a new curricula structure.
World of learning with Ipsos, new campaign for clients, has started being promoted through our Account Managers and Directors within our clients.
The first edition of ASI Newcomers program finished.
All Marketing training courses were updated showing a consistent design.

3. Number of available courses
Courses Offered
Number of courses available as of September 30th under each category:
Category
Number of available courses
EMPLOYEE CAMPUS
Specialism Courses 72
Leadership Academy 17
Newcomers 4
Subtotal 93
CLIENT CAMPUS
Courses for clients 16
Overall Total
109

4. Employees’ e-Campus usage
The e-Campus is currently being used in 63 countries out of the 67 in which Ipsos operates.
Four countries are not currently using the Campus:
-Albania
-Ecuador
-Iraq
-Montenegro

5. Employees’ e-Campus usage
Courses Registrations per region (Q3)

6. Employees’ e-Campus usage
Country
Total
Jordan 54
Saudi Arabia 51
UAE 19
South Africa 18
Nigeria 12
Egypt 11
Morocco 7
Lebanon 6
Kenya 5
Kuwait 3
 MEA OVERALL
186
Country
Total
United Kingdom
174
France
119
Germany
102
Switzerland 94
Turkey 89
Russia 86
Romania
Czech Republic 39
Italy 37
Sweden 36
Poland 35
Croatia 30
Serbia 18
Hungary 16
Ukraine 10
Norway 8
Slovenia 7
Spain
Belgium 3
Slovakia
Macedonia
Bosnia and Herzegovina
 EUROPE OVERALL
1005
These charts show the ITC campus activity during Q3, considering the number of registrations in courses, regardless of completion.
Country
Total
Peru
365
United States
214
Brazil
204
Argentina
158
Canada
138
Mexico
133
Chile
103
Colombia 89
Puerto Rico 43
Dominican Republic 33
Venezuela 30
Panama 28
Bolivia 23
Costa Rica 9
Guatemala 2
 AMERICA OVERALL
1572
Country
Total
India
507
China
492
Korea
268
Singapore
134
Japan 97
Taiwan 88
Australia 81
Indonesia 66
Philippines 34
Hong Kong 31
Thailand 10
Malaysia 7
 ASIA PACIFIC OVERALL
1821
Q3 EMPLOYERS REGISTRATIONS
4584

7. Country Top 5 – Course Enrollment
INDIA (507)
CHINA (492)
PERÚ (365)
UNITED STATES (214)
KOREA (268)

8. Level of Completion
The following chart shows the level of completion of the courses in which employees enrolled during the Third Quarter of 2011.
Completed
Passed
Failed Exam
Started
Unstarted
AMERICA
2.35%
40.78%
0.19%
16.48%
40.20%
ASIA
2.58%
38.93%
0.33%
15.98%
42.17%
EUROPE
2.59%
37.41%
0.30%
15.92%
43.78%
MIDDLE EAST & AFRICA
3.23%
41.40%
0.00%
17.74%
37.63%
Completed: exam not passed yet
Passed: exam successfully completed / certificate has been issued
Started: course not finished yet
Unstarted: courses assigned but still pending to start

9. Average of Courses taken in Q3
REGION
Employees with activity in the campus during Q3
Registrations Q3
Average of courses per employee w/ activity in Q3
AMERICAS
553
1572
2.8
ASIA PACIFIC
464
1821
3.9
EUROPE
355
1005
MEA 57
186
3.3
TOTAL
1429
4584
3.2
Average of courses taken in Q3 by each employee with activity in the campus during the same period of time
Average of courses taken in Q3 by each employee with an account created in the campus
REGION
Employees with an account in the campus
Registrations Q3
Average of courses per employee w/ account in the campus
AMERICAS
1964
1572
0.7
ASIA PACIFIC
1254
1821
1.4
EUROPE
1540
1005
0.6
MEA
332
186
0.4
TOTAL
5090
4584
0.8

10. Penetration Rate
REGION
Employees with activity in the campus during Q3
HC as of Sept 30th
Penetration rate: Employees w/activity in Q3 / Total HC
AMERICAS
553
3387
16.3%
ASIA PACIFIC
464
1955
23.7%
EUROPE
355
4243
8.4%
MEA 57
628
9.1%
TOTAL
1429
10213
14.0%
Employees with activity in the campus during Q3 over Ipsos Headcount as of Sept 30th
Employees with an account created in the campus over Ipsos Headcount as of Sept 30th
REGION
Employees with an account in the campus
HC as at Sept 30th
Penetration rate II: Employees w/ account in the ITC / Total HC
AMERICAS
1964
3387
58.0%
ASIA PACIFIC
1254
1955
64.1%
EUROPE
1540
4243
36.3%
MEA
332
628
52.9%
TOTAL
5090
10213
49.8%

11. Client Campus activity
Courses Top 5 among clients
According to the number of registrations received – Q3
Clients Top 5
- According to the number of registrations for courses – Q3)
Market Research Overview I
Market Research Overview II
Market Research Overview III
Market Research Overview IV
Advertising Research
Kraft
L’Oreal
Wataniya
SC Johnson / Ajinomoto
Total number of registrations for courses, during the period: increased more than three times from previous Quarter -

12. Curricula
New and improved courses and training materials, made available in the Campus during the Third Quarter:
P&G Global Standards
Presentation Skills
Public Affairs training courses
Reputation
Introduction to Public Sector Research
Practicing English in a Marketing Environment (available for Clients)
Security Awareness (revisited version)
CPG e-learning courses (revisited versions)
Webinar Recordings held in the period (Ipsos Open Thinking Exchange, ASI, CPG Marketing)

13. Next Quarter Challenges
Next Quarter will face the following challenges:
Include and welcome Synovate colleagues to our campus.
Improve some of the current courses being offered.
Planning of the CPG 2012 edition.
Launch of the ASI Development Guide on-line material.
New courses / training materials to come:
Giving and Receiving Feedback
ASI Skills Development Guide
Personal Effectiveness
Security Awareness for IT Professionals
Designor for Clients
Proposals Quality
P&G Recruiting The Best Respondents

14. Thanks!