1. Infrastructure, Data Center & Managed Services
Proud
to be
part of.
Infrastructure, Data Center & Managed Services

2. Overview Asset Management & Messaging Endpoint Security Management
We can manage all your assets from a single console
Sophisticated CMDB solution
Expertise in AD, Exchange clusters and migration to the cloud
Software license compliance across the globe for over 100K employees
Endpoint Security Management
Gold Partner with Cisco for firewall implementation
Global Partner with Palo Alto for firewall implementation.
Currently managing over endpoint devices for customers
Sophisticated security monitoring for security events
Global End-Point security and Patch Management using single console
Datacenter Services & Performance
Tier 3 Data Center
24/7 NOC
Monitoring and analyzing data from Splunk logging services
Scheduling and Managing Applications/Database backups
CPU, Memory Utilization Monitoring
Database utilization Monitoring
Network Bandwidth Monitoring
Performance Monitoring
Server & network Administration
Managing 5000 virtual servers over 900 physical machines in multiple data centers around the world
Skilled in Unix and Windows platforms along with most virtualization and storage technologies including IBM , EMC, HP and Dell
Global Helpdesk
Tier 1 and 2 24/7 Helpdesk
Ability to remote control into your users machines for support and installation issues
Very accustomed to large clients with globally diverse work-force

3. Service Portfolio – 130 Engineers
DATA CENTRE INFRASTRUCTURE
INFORMATION SECURITY
VIRTUALIZATION
BACKUP & DISASTER RECOVERY
NETWORKING
INFRASTRUCTURE MANAGEMENT
END USER COMPUTING

4. What makes us different
Real Time CIO dashboard with complete visibility into operations
Automations using tools and platforms
Global foot print in Europe, US, Japan, China and India
Global Delivery Model reduces TCO by enabling right-shoring
4 M approach- Monitor, Maintain, Manage and Mentor
Skilled resources across multiple technology platforms
Experience of managing IT infrastructure of Multi Billion dollar group

5. Case Study – Integration of a $2 Bn acquisition
Overview
We integrated the infrastructure for one of our largest acquisitions
We added 20,000 employees and 2000 servers to our infrastructure from over 20 countries
Improved coordination between vendors and partners
Quick ramp up and ramp down of resources to ensure better utilization
Key Features
Implemented SAP
Migrated to Palo Alto firewalls
Managed service model for Infrastructure projects
24/7 Global support to users from offshore location
Highlights
Quick ramp up and ramp down
Non-critical tasks moved offshore
Reduced overheads
Better utilization of internal IT resources
Annual Recurring savings of Euro 2,265,143
Euro 225,534 savings in License cost
Over 20 projects completed. 12 in progress

6. Case Study – Ransomware Response
Overview
Over computer systems of Client’s infected within 6 hours. Demanded nearly 1 mill Euro as ransom and may have increased. MIND team successfully prevented any production & data loss and implemented mitigating measures to prevent any such attack in the future
Our response
Special 24/7 Task Force formed within 2 hours
Route Cause identified and gaps plugged
No Encryption-No downtime reported
Highlights
Worked along with CERT-IN, Forensic Professionals & vendors
40+ days of continuous and collaborative efforts by 24 teams
0% Production downtime across over 35 locations
All critical IT systems recovered within 2 days
0 security incident reported in last 6 months

7. Next Steps
Most clients have issues around their Active Directory implementations
Group policy can be a nightmare if not implemented properly
Let our experts provide you with a written report of what you need to do in your environment to make it seamless and secure

8. Thank you!