1. Introduction to Travel and Tourism Extra Specials: Other Segments of the Travel Industry
Chapter 8

2. Car Rental Motivations
To get around easily
To save money
To do business
To replace your own car
To try out a car you’re thinking of buying
Because you prefer driving vacations

3. The Business of Car Rentals
Corporate-owned or a franchise
Fierce competition and slim profit margins
Many external factors impact the business
Strong relationships between car rental firms and airline carriers

4. Categories of Car Rentals
Subcompact or economy
Compact
Mid-size or intermediate
Full-size or standard
Premium
Luxury or deluxe
Specialty

5. Factors Determining Cost of a Car Rental
How many days are involved
Whether you take the fuel option
Which days or which season you rent
How many cars are available
How the car is booked
Where and when the car is booked

6. Careers at Car Rental Companies
Senior executives, directors, and managers
Reservationists and clerical support
Rental sales agents and district sales managers
Human resources/training specialists
Maintenance personnel/mechanics
Service agents (cleaning)
Fleet supervisors
Shuttle drivers

7. Four Major Categories of Rail Travel
Transportation rail
High-speed trains
Specialty trains
Local rail

8. Why People Travel by Rail
To save time or money
To meet people
To experience the environment
To travel in comfort or safety
To travel “back in time”

9. Careers in Rail Travel Senior executives, directors, and managers
Accountants, clerical and sales support
District sales representatives
Human resources/training specialists
Dispatchers and ticketing agents
Onboard attendants/conductors
Maintenance personnel
Engineers

10. Destination Marketing Organizations
DMOs are organizations whose mission it is to promote a place.
How DMOs are funded:
Entirely by the government of the destination it represents
Entirely by its member-suppliers
By a mix of government and member-supplier support

11. Types of Travel Insurance
Supplier-generated
From an insurance company
From an insurance company, but through the supplier

12. Miscellaneous Travel Suppliers
Meetings and conventions
Shopping venues
Attractions, activities, and events