1. Starter
Write a list of all the business functions you can think of e.g. finance TARGET – 5 functions
Esther
Mitchell
Fatima
Maj
Pawan
Dorcas
Rozario
Christabel
Donatas
Keith
Brandon
Riyad
Seating plan
5 mins
Teachers Desk
Board

2. Learning objectives To explain what different functions do
PASS
To explain what different functions do
Merit
To describe how businesses can be organised internally (e.g. Function, area or product)
Distinction
To link the concepts of stakeholders, functional areas, and organisational charts
Slide 2–4: 2 mins

3. Slide 2–4: 2 mins

4. Slide 2–4: 2 mins

5. Slide 2–4: 2 mins

6. Task Match the definition to the correct function 5 minutes
8 minutes including debrief

7. Functional Areas

8. Functional Areas In pairs, choose a function to research Finance
Marketing
Production
Customer service
Sales
Human Resources
Administration
You have 8 minutes to include:
A definition – What it is (one sentence) and what are the key roles (state 2 or 3)
Why it is important for the business? (1 key point)
How can this function, being effective, improve the business? (1 key point)
Extension:
Are there any links you can see with other functional areas? (state other functional areas)
Is this function in Oxfam or JD Sports?
15 minutes including presentation
Prepare a one slide PowerPoint on your functional area.

9. Stakeholders and Functional Areas

10. Think Pair Share What impact do stakeholders have on: Finance
On your own Talk to your neighbour Tell the class
What impact do stakeholders have on:
Finance
Marketing
Production
Customer service
Sales
Human Resources
10 mins
Friday, 21 September 2018

11. Organisational structures
Key words:
Span of control
Hierarchy
Chain of command
Extension
- Form a sentence that includes all three words. The words must be used in context!

12. Reminder: Organisational structures
A functional structure is when the different departments of the business are organised by the different department specialism’s
e.g. marketing, finance, human resources, customer service etc.
An area structure is when the business is divided into departments based on the different locations that the business operates in
e.g. America, Europe & Asia etc.
A product structure is when the business is divided into groups based on the different products or services they produce and sell
e.g. Iphone, Ipad, Iwatch, Ipod etc.

13. Which structure is this?
Plenary task:
You have 60 seconds to read the slide and then write down the structure on your whiteboard.
Which structure is this?
Chief Executive
Board of Directors
Production
Marketing
Accounts
Personnel IT
Specialisation - each department focuses on its own work
It’s clear who is responsible for what
Everyone know their role
Advantages
Departments may have
their own agenda
Co-ordination may be complex
Decisions take longer
Disadvantages

14. Which structure is this?
You have 60 seconds to read the slide and then write down the structure on your whiteboard.
Which structure is this?
Coca Cola
Americas
Houston, Texas
Europe
Paris, London, Berlin
Asia Pacific
Hong Kong
Disadvantages
Can adapt to local customers
Encourages competition between functions
Advantages
Possible conflict between
local and central managers
2) Duplication of some services

15. Which structure is this?
You have 60 seconds to read the slide and then write down the structure on your whiteboard.
Which structure is this?
Hewlett Packard
Imaging and
Printing Group
Personal
Systems Group
Enterprise
Systems Group
HP Services
HP Financial
Services
Duplication of some services
May be too concerned with internal competition
Disadvantages
A focus on products
Encourages competition between functions
Divisions can be separate profit centre
Advantages

16. Final task Make sure you have an Assignment 2 brief
Write in your planner:
Draft due – Fri 11th December
Final due date – Fri 18th December