1. A Revolutionary Culture of Coordinated Care for Student Success
University of North Carolina, Chapel Hill
March 6, 2017

2. On the Evolutions of the Heavenly Spheres (1543)
De revolutionibus orbium coelestium
On the Evolutions of the Heavenly Spheres (1543)

4. What difference will this revolutionary thought make?
C’s revolutionary idea was groundbreaking in itself, but as revolutionary ideas so, it had the capacity to reorganize existing ideas and generate new ones.
We might have talked about the consequences of his idea as we walked home that evening.

5. The student success rev lution
The student learning, persisting, graduating,
thriving
The professor teaching

6. We can make a difference
We need to make a difference
The student success
imperative
Education was a performance on the part of the professor or content delivered by the professor, rather than a result in the student’s heart and mind.
Then we discovered that we could make a difference
Of course, we had known this all along—we had had good teachers and we knew their power to help us learn, to motivate us to learn.
Accreditors and governmental observers began to hold us accountable for what was possible in terms of increasing the potential for learning.

7. While there are many challenges to the success of our students, the most significant is demography.
Here is a sobering truth: better than 80%, less than 9%

8. The Brutal Truth: American Higher Education is Being Defeated by Demography

10. Six-Year Graduation Rate by Percent Pell Recipients
The challenge of demography is apparent when we take stock of the connection between the percentage of pell grant recipients an institution serves and its six year graduation rate.
Percent Pell Recipients
Advisory Committee on Student Financial Assistance. July “Measure Twice: The Impact on Graduation Rates of Serving Pell Grant Recipients.”

11. Our choices Avoid demography Accept demography Defeat demography

12. While there are now many practices and programs proven to be successful at helping students succeed, I don’t plan to focus on those here.
Instead, I ask you to think with me about the kind of institutional cultural that promotes student success.

13. The student success rev lution
Changing the way we think
Culture is the child of thought
If we wish to change and institution’s culture, we must change the way its members think day by day.
The revolutionary idea of student success has the power of generating other ideas and of changing the way we think.
I spend a fair amount of time thinking about the institutional thoughts that lie behind our practices and processes. Frequently, I believe we are holding on to pre-revolutionary thoughts.

14. It doesn’t really matter to us
Rethinking
It really matters to us
It doesn’t really matter to us
The law school dean
How it matters to us
Reputation, including new ways of comparing institutions that take account of demography—such as the proposed White House rating system
Revenue

15. “Look to your right; look to your left.”

16. Professor Kingsfield: “Mister Hart, here is a dime
Professor Kingsfield: “Mister Hart, here is a dime. Take it, call your mother, and tell her there is serious doubt about you ever becoming a lawyer.”

18. Looking down on our students Caring for our students
Rethinking
Looking down on our students
Caring for our students

19. “It’s on the web”

21. What does “care” look like?

22. Structures, services, and processes that support student learning, persistence, graduation, and flourishing
Example of GED students

23. Rethinking Concern that our students are not “college ready”
Concern that we are not “student ready”

24. A culture of engagement in which students are known and empowered for success

26. “A university is an alma mater, knowing her children one by one, not a foundry or a mint or a treadmill.”
John Henry Newman,
The Idea of a University

27. Being Cared for and Feeling Cared For

28. Getting better for the students we have
Rethinking
Getting better for the students we have
Getting
better
students

32. Rethinking
Locked in Silos
Coordinated

33. “It is only as a man stands alone that I see him to be strong and to prevail. He is weaker by every recruit to his banner. Is not a man better than a town?”
Ralph Waldo Emerson
“Self Reliance”

34. The Maverick Success Toolkit
Faculty Excellence
Personal Mentoring and Targeted Interventions
Course Redesign
Choice Architecture
High Impact Practices
Career Landing Paths

35. Rethinking
Satisfaction
Discontent

36. “[D]iscontent is the first necessity of progress
“[D]iscontent is the first necessity of progress. Show me a thoroughly satisfied man and I will show you a failure.“ Thomas Edison

37. Rethinking Top-down mandates and institutional fatigue
Collaboration and organic initiative

39. Not so much about rates and percentages as about a revolutionary impact on lives

40. “I want to put a ding in the universe.”
Steve Jobs