4TH QUARTER 2016/17 & 1ST QUARTER 2017/18

4TH QUARTER 2016/17 & 1ST QUARTER 2017/18
PERFORMANCE REPORT Presentation to the Portfolio Committee on Public Service and Administration as well as Planning, Monitoring and Evaluation 15 August 2017

4TH QUARTER PERFORMANCE REPORT (January – March 2017)

INTRODUCTION This presentation reflects the performance report on the implementation of the 2016/17 Annual Performance Plan (APP) during the 4th quarter of the financial year. The 4th quarter report was verified by the Department’s Internal Audit Unit. The report was also submitted to the Minister for the Public Service and Administration, the Department of Planning, Monitoring and Evaluation, and National Treasury. At the end of the 4th quarter (March 2017), there were 4 out of 45 targets (9%) that were not achieved. Rating of Performance: Achieved The planned quarterly target has been achieved Not achieved The planned quarterly target has not been achieved 3

OVERALL AUDITED QUARTERLY PERFORMANCE
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QUARTERLY PERFORMANCE TRACKING 1ST, 2ND, 3RD & 4TH QUARTER
Total Number of Quarterly Targets Number of Targets not Achieved % Achievement 1st Quarter 38 12 68% 2nd Quarter 41 5 88% 3rd Quarter 42 2 95% 4th Quarter 45 4 91% 5

CONSOLIDATED 4TH QUARTER PERFORMANCE PER PROGRAMME
Branch Number of 4th Quarter Targets Number of Targets Achieved Number of Targets not Achieved Percentage Achievement Administration 9 100% Policy, Research and Analysis 7 6 1 86% Labour Relations and Human Resource Management 3 67% Government’s Chief Information Officer 4 Service Delivery Support 5 Governance of Public Administration 11 Overall Performance 45 41 91% 6

PROGRAMME 1: ADMINISTRATION (ADMIN) (1) OVERALL PERFORMANCE
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PROGRAMME 1: ADMIN (2) 4TH QUARTER TARGETS ACHIEVED
Annual Target Submit 2015/16 Annual Financial Statements to the Auditor-General by 31 May 2016 and 2016/17 Quarterly Interim Financial Statements to National Treasury by the end of July 2016, September 2016 and January 2017 4th Quarter Target (1) Reported Progress 3rd quarter Interim Financial Statements submitted to National Treasury by 31 January 2017 The 3rd Quarter Interim Financial Statements was submitted to National Treasury on 31 January 2017 Annual Target Quarterly reports on the implementation of the 2015/16 and 2016/17 Annual Plans and the 2015/16 Annual Report submitted to the National Treasury and the Department of Planning, Monitoring and Evaluation (DPME) and Parliament by the due date 4th Quarter Target (2) Reported Progress 3rd quarter (2016/17) report to the Executive Authority, National Treasury and the DPME by 31 January 2017 The 3rd quarter (2016/17) report was submitted to the Executive Authority, National Treasury and the DPME on 31January 2017 8

Annual Target Submit quarterly Internal Audit and risk management performance reports to the Audit and Risk Committees 4th Quarter Target (3) Reported Progress 3rd Quarter Internal Audit and 4th quarter risk management reports submitted to the Audit and Risk Committee The 3rd Quarter Internal Audit and 4th quarter risk management reports were submitted to the Audit and Risk Committee in March 2017 Annual Target Monitor compliance of DPSA’s internal and external Human Resources and Labour Relations Policy Prescripts and Procedures and submit quarterly reports to the Executive Committee 4th Quarter Target (4) Reported Progress 4th quarter report on the DPSA’s compliance to internal and external Human Resources and Labour Relations Policy Prescripts and Procedures presented to the Executive Committee The 4th quarter report on the DPSA’s compliance to internal and external Human Resources and Labour Relations Policy Prescripts and Procedures was presented to the Executive Committee in March 2017 9

Annual Target Submit quarterly reports on the implementation of the Communication plan to the Executive Committee (EXCO) 4th Quarter Target (5) Reported Progress 4th quarter report on the implementation of Communication Campaigns compiled and submitted to the Executive Committee The 4th quarter report on the implementation of Communication Campaigns was compiled and submitted to the Executive Committee in March 2017 Annual Target Monitor and quarterly report on the implementation of the Information and Communication Technology (ICT) support systems and processes and governance arrangements to the Executive Committee 4th Quarter Target (6) Reported Progress 4th quarter report on the status ICT support systems and processes and governance arrangements submitted to the Executive Committee The 4th quarter report on the status of ICT support systems and processes and governance arrangements was submitted to the Executive Committee in March 2017 10

Annual Target Submit quarterly progress reports on the implementation of the department’s Bi-lateral agreements and Multi-lateral arrangements to the Minister 4th Quarter Target (7) Reported Progress 4th quarter progress report on the implementation of the department’s Bi-lateral agreements and Multi-lateral agreements submitted to the Minister The 4th quarter progress report on the implementation of the department’s Bi-lateral agreements and Multi-lateral arrangements was submitted to the Minister in March 2017 Annual Target Finalise the consultation on the first phase Public Administration Management Regulations and submit revised first phase regulations to the Minister for approval and submit the draft second phase Public Administration Management Regulations to Minister to approve for public comment 4th Quarter Target (8) Reported Progress Final first draft of regulations submitted to the Minister for the Public Service and Administration to approve implementation The final first draft of regulations was submitted to the Minister for the Public Service and Administration to approve for implementation in March 2017 11

Annual Target Initiate consultation processes for the second phase Public Administration Management Regulations 4th Quarter Target (9) Reported Progress Draft of second phase of the Public Administration Management Regulations submitted to the Minister for the Public Service and Administration to approve for public comment The draft of the second phase of the Public Administration Management Regulations was submitted to the Minister for the Public Service and Administration to approve for public comment in March 2017 12

PROGRAMME 2: POLICY, RESEARCH & ANALYSIS (PR&A) (1) OVERALL PERFORMANCE
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4TH QUARTER TARGETS ACHIEVED
PROGRAMME 2: PR&A (2) 4TH QUARTER TARGETS ACHIEVED Annual Target Conduct research to support and inform the design of the draft regulations for identified sections of the Public Administration Management Act (2014) 4th Quarter Target (1) Reported Progress Research to support the development of the next set of regulations (proclamation 2) for local government and the public service continued Comparative Analysis of the Public Administration Management Act and Legal instruments for the Public Service and Municipalities continued. Research report was compiled in March 2017 Annual Target Compile report on the appropriate institutional model for the co-ordination of the Thusong Service Centres and submit to the Minister for approval to submit to Cabinet 4th Quarter Target (2) Reported Progress Research report with recommendations on the appropriate institutional model for the co-ordination of the Thusong Service Centres submitted to the Minister for approval to table to Cabinet A research report was produced and submitted to the Minister for the Public Service and Administration for approval to table in March 2017 14

PROGRAMME 2: PR&A (3) 4TH QUARTER TARGETS ACHIEVED Annual Target Assess the current status quo in relation to how departments (one national department and two provinces) are implementing existing Public Administration Norms and Standards in the areas of Performance Management, Human Resource Planning and Human Resource Development and compile a report 4th Quarter Target (3) Reported Progress Assessment of the current status quo in relation to how departments are implementing existing Public Administration Norms and Standards finalised and report submitted The assessment report of the current status quo in relation to how departments are implementing existing Public Administration Norms and Standards in the area of the Performance Management and Development System (PMDS), Human Resources Development and Human Resources Planning has been completed and submitted to the Deputy Director-General: Policy, Research and Analysis in March 2017 Annual Target Apply the Draft Public Service Productivity measurement tool in a further 2 selected service departments, refine the tools and submit final for approval 4th Quarter Target (4) Reported Progress Final Public Service Measurement Tool submitted for approval The Productivity Measurement Tool was submitted to the Director-General for approval in March 2017 15

PROGRAMME 2: PR&A (4) 4TH QUARTER TARGETS ACHIEVED Annual Target Refine the current Public Administration Organisational Functionality Assessment (OFA) tool and submit for approval 4th Quarter Target (5) Reported Progress Final version of the re- designed Public Administration OFA tool submitted for approval The final version of the re-designed Public Administration OFA tool was submitted to the Director-General for approval in March 2017 Annual Target Monitor and report on the progress made by the Public Service with regards to the provision of reasonable accommodation and assistive devices and on meeting of the Public Service Equity Targets (2% disability and 50% women in SMS) 4th Quarter Target (6) Reported Progress Final report on the provision of reasonable accommodation and assistive devices by national and provincial departments submitted to the Minister Final report on the provision of reasonable accommodation and assistive devices by national and provincial departments was submitted to the Minister in January The Minister approved the submission in February 2017 16

4TH QUARTER TARGETS NOT ACHIEVED
PROGRAMME 2: PR&A (5) 4TH QUARTER TARGETS NOT ACHIEVED Annual Target Produce research report on an alternative service delivery model for the Thusong Service Centres cluster departments of Home Affairs, Labour, South African Social Security Agency (SASSA) and the South African Police Service (SAPS) 4th Quarter Target (1) Reported Progress Reasons for the Variance Action to address the non-achievement of the 4th Quarter Target Proposed alternative service delivery model for Thusong Service Centres presented at the Governance and Administration Cluster and final proposed model submitted for approval The report on the proposed alternative service delivery model for Thusong Service Centres was submitted to the Director-General for approval for consultation through the Governance and Administration Cluster The scope and extent of the work delayed the completion of the research on the alternative service delivery model for Thusong Service Centres Upon approval, the report on the proposed alternative service delivery model for Thusong Service Centres will be presented to the Governance and Administration Cluster 17

PROGRAMME 3: LABOUR RELATIONS & HUMAN RESOURCE MANAGEMENT (LR&HRM) (1) OVERALL PERFORMANCE
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PROGRAMME 3: LR&HRM (2) 4TH QUARTER TARGETS ACHIEVED
Annual Target Monitor and report on the average percentage of funded vacant posts on PERSAL against the targeted 10% or less 4th Quarter Target (1) Reported Progress Monitoring report compiled on the average percentage of funded vacant posts on PERSAL against the targeted 10% or less Monitoring report on the average percentage of funded vacant posts on PERSAL against the targeted 10% or less was compiled in March 2017 Annual Target Conduct workshops to support departments in appointing youths into learnership, internship and artisan programmes within the Public Service 4th Quarter Target (2) Reported Progress Workshop conducted to provide support to departments in appointing youths into learnership, internship and artisan programmes Human Resources Development Forum workshops were held in the Free State and Western Cape provinces in February and March 2017, respectively 19

Annual Target Compile Bi-annual (2) reports on the number of youths appointed against the targeted annual target 4th Quarter Target (3) Reported Progress Report on the number of youths appointed into learnership, internship and artisan programmes against the targeted annual target compiled A report on the number of youths appointed into learnership, internship and artisan programmes against the targeted annual target was compiled in March 2017 Annual Target Monitor the average number of days taken to resolve disciplinary cases by all national and provincial departments and submit quarterly reports to the Minister for the Public Service and Administration (MPSA) 4th Quarter Target (4) Reported Progress 3rd quarter report on the management of disciplinary cases within the Public Service compiled for submission to the MPSA The 3rd quarter report on the management of disciplinary cases within the Public Service was compiled for submission to the Minister for the Public Service and Administration 20

Annual Target Monitor the implementation of the Public Service Co-ordinating Bargaining Council (PSCBC) resolutions by departments and submit quarterly reports to the Minister 4th Quarter Target (5) Reported Progress 4th quarter report on the implementation of the PSCBC Resolutions submitted to the Minister The 4th quarter report on the implementation of the PSCBC Resolutions was submitted to the Minister in March 2017 Annual Target Submit 4 quarterly reports on the implementation of the Government Employee Housing Scheme (GEHS) to the Minister 4th Quarter Target (6) Reported Progress 4th quarter report on the implementation of the GEHS submitted to the Minister The 4th quarter report on the implementation of the GEHS was submitted to the Minister in March 2017 21

PROGRAMME 3: LR&HRM (5) 4TH QUARTER TARGETS NOT ACHIEVED
Annual Target Revise the current Senior Management Service Performance Management and Development System (PMDS) and submit for approval. Subject to approval; issue the approved revised PMDS for implementation 4th Quarter Target (1) Reported Progress Reasons for the Variance Action to address the non-achievement of the 4th Quarter Target Subject to approval; issue the revised Senior Management Service Performance and Development System for implementation by departments The draft revised SMS PMDS was consulted with the Presidency and Cabinet. It was also discussed in the G&A Working Session in March 2017 The draft revised SMS PMDS is developed on the same architecture as that of the PMDS for HODs and is therefore dependent upon Cabinet’s approval of the PMDS for HODs. Once the PMDS for HODs has been approved, the Minister will issue the revised SMS PMDS Once inputs and concurrence has been received, the SMS PMDS will be tabled before Cabinet. Subject to Cabinet’s approval of the PMDS for HODs, the Minister will issue the revised SMS PMDS 22

Annual Target Submit the proposed Model for Public Service Graduate Recruitment Scheme model for approval to pilot in the selected 5 departments from 2017 4th Quarter Target (2) Reported Progress Reasons for the Variance Action to address the non-achievement of the 4th Quarter Target Model for Public Service Graduate Recruitment Scheme submitted for approval The scheme was tabled at the G&A Working Session in March 2017 Further research had to be conducted and inputs obtained in order to improve the proposed Model The scheme will be discussed at the G&A Cluster taking place in April 2017 23

Annual Target Compile an annual compliance report in line with Section 16 (a) of the Public Service Act and submit to the Minister 4th Quarter Target (3) Reported Progress Reasons for the Variance Action to address the non-achievement of the 4th Quarter Target Compliance report in line with Section 16 (a) of the Public Service Act compiled and submitted to the Minister for the Public Service and Administration The compilation of the compliance report in line with Section 16 (a) of the Public Service Act is in progress The report could not be finalised and submitted to the Minister for the Public Service and Administration by March 2017 as the disciplinary data from departments was only available at the end of March 2017 The report will be submitted to the Minister for the Public Service and Administration by the end of September 2017 24

PROGRAMME 4: GOVERNMENT’S CHIEF INFORMATION OFFICER (GCIO) (1) OVERALL PERFORMANCE
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PROGRAMME 4: GCIO (2) 4TH QUARTER TARGETS ACHIEVED
Annual Target Develop e-Enablement value propositions for the remaining 2 prioritised services of the Department of Health and SAPS for endorsement by these department 4th Quarter Target (1) Reported Progress One (1) e-Enablement value proposition for a prioritised service developed and presented for endorsement by the relevant department An e-Enablement value proposition was developed and presented to SAPS in January 2017 Annual Target Monitor and report on the improvements made by national and provincial departments in managing technology obsolescence through the implementation of the developed mechanisms 4th Quarter Target (2) Reported Progress Report on the improvements made by departments in managing technology obsolescence compiled Multi-IMU Operation System Final (MIOS) V6 Report on the improvements made by departments in managing technology obsolescence was compiled in February 2017 26

PROGRAMME 4: GCIO (3) 4TH QUARTER TARGETS ACHIEVED
Annual Target Issue ICT Cost Management Guidelines to national and provincial departments and conduct workshops to support departments with the implementation of the guidelines 4th Quarter Target (3) Reported Progress Workshops conducted with departments to support the implementation of the ICT cost management Guidelines A workshop was held for all national and provincial departments in March 2017 and consultative workshops were conducted in 7 provinces Annual Target Issue the ICT security guidelines and provide support to all national and provincial departments on the implementation of the Guidelines 4th Quarter Target (4) Reported Progress Workshops convened to support departments with the implementation of the Guidelines A workshop was conducted on the ICT Continuity Guidelines, ICT Security Continuity Practical Implementation, Disaster Recovery Plan update and ICT Incident Management in March 2017 27

PROGRAMME 5: SERVICE DELIVERY SUPPORT (SDS) (1) OVERALL PERFORMANCE
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PROGRAMME 5: SDS (2) 4TH QUARTER TARGETS ACHIEVED
Annual Target Establish baseline data for the improvement of service delivery turnaround times in the 3 departments 4th Quarter Target (1) Reported Progress Report on the improvements in the turnaround times of the 3 departments produced The report on the improvements in the turnaround times of business processes in the departments of Mineral Resources, Trade and Industry and Health was produced and approved in March 2017 Annual Target Support the 6 prioritised service departments to improve the quality and implementation of the Service Delivery Improvement Plans (SDIPs) 4th Quarter Target (2) Reported Progress Support provided to a further 2 of the 6 service departments to improve Service Delivery Improvement Plans One-on-one support and capacity assessment workshops were provided to the following 6 priority departments: National Department of Basic Education Eastern Cape Provincial Treasury Free State Social Development National Department of Water and Sanitation Gauteng Treasury North West Department of Finance 29

Annual Target Conduct analysis of the quality of SDIPs submitted by departments to the DPSA and compile an annual report to be submitted to Cabinet 4th Quarter Target (3) Reported Progress Annual report on the status of submission compliance, quality and implementation of the Service Delivery Improvement Plans by national and provincial departments compiled An annual report on the status of submission compliance, quality and implementation of the Service Delivery improvement Plans by national and provincial departments was compiled and submitted to the Minister for approval in March 2017 Annual Target Support 3 prioritised service departments to develop standards for Batho Pele Principles 4th Quarter Target (4) Reported Progress Support provided to the 2nd department and draft Batho Pele Standards developed The Batho Pele Standards were developed. The departments of Basic Education, Transport and Social Development were supported in understanding the developed Batho Pele Standards in February 2017 30

Annual Target Support 3 prioritised service departments to communicate the Batho Pele standards to the users of their services and monitor and report on the implementation of the standards 4th Quarter Target (5) Reported Progress 3rd department supported through workshops with the communication and monitoring of its Batho Pele standards The Department of Social Development was supported regarding the Batho Pele Standards and assisted with communicating and monitoring their implementation 31

PROGRAMME 6: GOVERNANCE OF PUBLIC ADMINISTRATION (GPA) (1) OVERALL PERFORMANCE
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PROGRAMME 6: GPA (2) 4TH QUARTER TARGETS ACHIEVED
Annual Target Guidelines to clarify administrative roles and responsibilities when developing operational policy submitted for approval 4th Quarter Target (1) Reported Progress The Minister approved and issued the Guide on Administrative and Operational Delegations to clarify administrative roles and responsibilities in February 2017 Annual Target Monitor and report on improved adherence by national and provincial departments to the Directive on Public Administration and Management Delegations as measured by the Management Performance Assessment Tool 4th Quarter Target (2) Reported Progress Report of the status of adherence by national and provincial departments to the Directive on Public Administration and Management Delegations A report on the status of adherence by national and provincial departments to the Directive on Public Administration and Management Delegations was compiled in March 2017 33

Annual Target Conduct workshops to support selected departments with the implementation of the Guidelines to clarify administrative roles and responsibilities when developing operational policy 4th Quarter Target (3) Reported Progress 3 provincial workshops conducted to support the implementation of the Guidelines to clarify administrative roles and responsibilities when developing operational policy The scheduled workshops were already conducted during the 3rd quarter. A Guide to support departments was developed and approved by the Minister in February 2017 Annual Target Subject to approval; pilot mechanisms to facilitate on-the-job mentoring for newly appointed senior managers in 4 selected departments and submit a report to the Minister 4th Quarter Target (4) Reported Progress Report on the lessons learnt from the implementation of the mentoring mechanisms in the 4 pilot departments documented A report detailing the lessons learnt on the implementation of the guideline on mentoring mechanisms from the pilot sites was submitted and approved in January 2017 34

Annual Target Review the current exercises linked to the Senior Management Service competency assessment, develop revised exercises which include an appropriate instrument to measure Emotional Intelligence and submit for approval 4th Quarter Target (5) Reported Progress Revised exercises, which include an appropriate instrument to measure Emotional Intelligence submitted for approval The current set of tools were refined and a parallel set of tools to measure Emotional Intelligence was developed. The report was submitted and approved in March 2017 35

Annual Target Support 5 departments to strengthen their internal Human Resources Capacity 4th Quarter Target (6) Reported Progress Pilot of the Strategy on the Provision of Targeted Support on Human Resources in the 5 departments finalised and close–out report compiled The Strategy on the provision of Targeted Support on Human Resources was piloted in the following 9 departments: Limpopo Department of Public Works, Roads and Infrastructure Limpopo Wildlife Resorts with Limpopo Department of Tourism and Economic Development Office of the Premier: KwaZulu-Natal Military Ombudsman Department of Public Works Department of Planning, Monitoring and Evaluation Financial and Fiscal Commission Department of Home Affairs Office of the Premier: North West Province The annual report on the provision of targeted support to departments was finalised and approved by the Director-General in March 2017 36

Annual Target Issue directive on other designated categories of employees to submit financial disclosure forms 4th Quarter Target (7) Reported Progress Subject to approval of the Directive; provide implementation support to affected departments Implementation support to affected departments on financial disclosure was provided through 2 workshops held in the Office of the Premier in KwaZulu-Natal and the Department of Economic Development in Gauteng in March 2017 Annual Target Monitor and report on the implementation of electronic submission of financial disclosure forms 4th Quarter Target (8) Reported Progress Report on the implementation of electronic submission of financial disclosure forms submitted to the Minister A report and factsheet on the compliance with the financial disclosure framework was approved by the Minister for the Public Service and Administration in the second quarter of the financial year. A compliance report with section 30 of the Public Service Act, based on the financial disclosure framework was also approved by the Minister in January 2017 37

Annual Target Conduct 10 workshops with departments to support the implementation of the Directive on Other Remunerative Work to prohibit public servants from doing business with the state 4th Quarter Target (9) Reported Progress 3 workshops conducted to provide implementation support to departments on the implementation of the Directive on Other Remunerative Work 3 workshops were conducted with all national and provincial departments in the Eastern Cape, Mpumalanga and Gauteng provinces in March 2017 38

Annual Target Subject to Ministerial approval, monitor and report on the implementation of the Directive and Guidelines on Other Remunerative Work (to prohibit public servants from doing business with the state) 4th Quarter Target (10) Reported Progress Subject to Ministerial approval, submit a monitoring report on the implementation of the Directive on Other Remunerative Work to prohibit public servants from doing business with the state, submitted to the Director-General A monitoring report on the implementation of the revised Directive on Other Remunerative Work to prohibit public servants from doing business with the state was submitted and approved by the Minister in January 2017 39

Annual Target Analyse whistle blowing in the Public Service and submit an analysis report 4th Quarter Target (11) Reported Progress Analysis report on whistle blowing in the Public Service submitted An analysis report on whistle blowing for Public Service employees was approved by the Director-General during the 3rd quarter 40

FINANCIAL EXPENDITURE
As at 31 March 2017 41

EXPENDITURE PER PROGRAMME
DESCRIPTION FINAL BUDGET ACTUAL - 31 MAR '17 BUDGET UNSPENT % SPENT R'000 % Administration 2 712 98.81 Policy Development, Research and Analysis 30 417 29 145 1 272 95.82 Labour Relations and Human Resource Management 58 636 54 424 4 212 92.82 Presidential Remuneration Review Commission 14 367 11 667 2 700 81.21 Government Chief Information Officer 17 356 15 908 1 448 91.66 Service Delivery Support 54 003 51 838 2165 95.99 Governance of Public Administration 44 695 42 628 2 067 95.38 Total 16 576 96.30 Centre for Public Service Innovation 32 094 - 100.00 National School of Government 71 067 Public Service Commission Total MPSA 97.87 42

EXPENDITURE PER ECONOMIC CLASSIFICATION
DESCRIPTION FINAL BUDGET ACTUAL - 31 MAR '17 BUDGET UNSPENT % SPENT R'000 % Compensation of Employees 15 405 94.29 Goods and Services 1 049 99.34 Payment for Financial Assets 378 - 100.00 Transfers and Subsidies 70 99.98 Payment of Capital Assets 13 317 13 265 52 99.61 Total 16 576 97.87 43

EXPENDITURE ON CONSULTANTS
DESCRIPTION FINAL BUDGET ACTUAL - 31 MAR '17 AVAILABLE BUDGET % SPENT R'000 % Business Advisory Service 5 121 4 672 449 91.23 Legal Costs 2 749 2 747 2 99.93 Contractors 3 039 3 037 Agency and Support/Outsourced Services 1 133 1 129 4 99.65 Total 12 042 11 585 457 96.20 The total expenditure on consultants (R million) amount to 7.30% of the total budget of goods and services (R million). 44

1ST QUARTER PERFORMANCE REPORT (April – June 2017)

INTRODUCTION This presentation reflects the progress on the implementation of the 1st quarter targets (April to June 2017) on the 2017/18 Annual Performance Plan (APP). The 2017/18 APP is drawn from the Department’s 2015/2020 Strategic Plan which is aligned to Government’s 2014/2019 Medium Term Strategic Plan as drawn from Outcome 12: “An efficient, effective and development-oriented public service”. Outcome 12 is aligned to Chapters 13 and 14 of the National Development Plan. The 2017/18 APP also includes other strategic projects and policy priorities of the Department. The report was audited by Department’s Internal Audit Unit and was submitted to the Minister for the Public Service and Administration, National Treasury and the Department of Planning, Monitoring and Evaluation on 31 July 2017. A progress report on the targets not achieved during the 1st quarter is provided. The proposed corrective measures are monitored on a monthly basis to ensure implementation. Rating of Performance: 46

OVERALL QUARTER PERFORMANCE
47

SUMMARY OF CONSOLIDATED 1ST QUARTER PERFORMANCE PER PROGRAMME
Branch Number of 1st Quarter Targets Number of Targets Achieved Number of Targets not Achieved Percentage Achievement 1. Administration 8 7 1 88% 2. Policy, Research and Analysis 5 4 80% 3. Labour Relations and Human Resource Management 6 2 67% 4. Government’s Chief Information Officer 100% 5. Service Delivery Support 6. Governance of Public Administration OVERALL DPSA PERFORMANCE 34 30 48

PROGRAMME 1: ADMIN (1) OVERALL PERFORMANCE
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PROGRAMME 1: ADMIN (2) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme Chief Financial Officer Annual Target Comply with the submission of the quarterly Interim Financial Statements by 31 July and 31 October 2017, and 31 January 2018, and Annual Financial Statements by 31 May 2017 to National Treasury 1st Quarter Target Reported Progress Submit Annual Financial Statement for the 2016/17 financial year to National Treasury by 31 May 2017 The Annual Financial Statements for the 2016/17 financial year were submitted to National Treasury on 31 May 2017 50

Sub-Programme Strategic Management, Planning and Support Annual Target Submit the 4th quarter report on the implementation of the 2016/17 Annual Performance Plan (APP) by April 2017 and the 1st, 2nd and 3rd quarter reports on the implementation of the 2017/18 APP to the Executive Authority, National Treasury and Department of Planning, Monitoring and Evaluation (DPME) by July, and October 2017, and January 2018 1st Quarter Target Reported Progress Submit the 4th quarter report on the implementation of the 2016/17 APP to the Executive Authority, National Treasury and DPME by April 2017 The 4th quarter report on the implementation of the 2016/17 APP was submitted to the Executive Authority, National Treasury and DPME in April 2017 51

Sub-Programme Internal Audit and Risk Management Annual Target Report progress on the implementation of the Internal Audit and risk management plans to the Audit and Risk Committees 1st Quarter Target Reported Progress Submit 4th quarterly 2016/17 Internal Audit and 1st 2017/18 Risk Management performance reports to the Audit and Risk Management Committee The 4th quarter 2016/17 Internal Audit and 1st quarter 2017/18 Risk Management performance reports were submitted to the Audit and Risk Committee in May 2017 Sub-Programme Corporate Resource and Transformation Management Annual Target Report on the status of the Department of Public Service and Administration’s (DPSA’s) compliance to the internal and external Human Resources, Labour Relations and Employee Health and Wellness and Policy Prescripts and Procedures submitted to the Executive Committee 1st Quarter Target Reported Progress Submit quarterly report on DPSA’s compliance to internal and external Human Resources and Labour Relations Policy Prescripts and Procedures to the Executive Committee The 4th quarter and 2016/17 Annual Report on the DPSA’s compliance to internal and external Human Resources and Labour Relations Policy Prescripts and Procedures were submitted to the Executive Committee in June 2017 52

Sub-Programme Corporate Communication and Technology Management Annual Target Submit report on the implementation of DPSA’s communication campaigns to the Executive Committee 1st Quarter Target Reported Progress Submit 4th quarter report on the 2016/17 communication plan to the Executive Committee The 4th quarter report on the implementation on the 2016/17 communication plan was submitted to the Executive Committee in March 2017 1st Quarter Target Reported Progress Submit 2017/18 annual communication plan to the Executive Committee The 2017/18 annual communication plan was submitted to EXCO in June 2017 53

Sub-Programme International Cooperation Programme Annual Target Submit report on the implementation of the department's Bi-lateral and Multi-lateral agreements and programmes to the Minister for the Public Service and Administration (MPSA) 1st Quarter Target Reported Progress Submit quarterly progress reports on the implementation of the department's Bi-lateral and Multi-lateral programmes to the MPSA A report on the DPSA’s attendance and participation at the Republic of South Africa (RSA) – Canada Annual Consultations held in April 2017 in South Africa was produced Submitted a report for DPSA’s attendance and participation at the Organisation for Economic Co-operation and Development (OECD) meeting on governing better through evidence-informed policymaking held in June 2017 in France Submitted a report to the MPSA’s attendance and participation at the 10th RSA - Democratic Republic of Congo Bi-national Commission held in June 2017 in Pretoria 54

PROGRAMME 1: ADMIN (7) 1ST QUARTER TARGETS NOT ACHIEVED
Sub-Programme Legal Service Annual Target Consult on the second phase Public Administration Management Regulations 1st Quarter Target Reported Progress Reasons for the Variance Action to address the non-achievement of the 1st Quarter Target Commence consultation process on second phase Public Administration Management Regulations The consultation process has not commenced The Public Administration Regulations are still in a draft and will be submitted to the MPSA A briefing session with the MPSA to discuss the processing of the Regulations to give effect to the Public Administration Management Act is being scheduled 55

PROGRAMME 2: POLICY RESEARCH & ANALYSIS (PR&A) (1) OVERALL PERFORMANCE
56

1ST QUARTER TARGETS ACHIEVED
PROGRAMME 2: PR&A (2) 1ST QUARTER TARGETS ACHIEVED Sub-Programme Macro Policy Annual Target Consult on the Draft Strategic Framework for Norms and Standards which will inform the structure, governance and functioning of the Office of Standards in terms of the Public Administration Management Act (2014) 1st Quarter Target Reported Progress Establishment of internal governance structures to oversee the implementation of the Public Administration norms and standards The 1st draft Strategic Framework on Public Administration Norms and Standards was developed in April 2017 The Director-General approved the appointment of Chief Directors as Chairpersons of Technical Committees of Public Administration Norms and Standards in May 2017 The Forum of Chief Directors was held in May 2017 to discuss the draft Strategic Framework on Public Administration Norms and Standards and the Compendium on Public Administration Norms and Standards 57

PROGRAMME 2: PR&A (3) 1ST QUARTER TARGETS ACHIEVED Sub-Programme Integrated Public Administration Reform Annual Target Design a Working Paper for consultation on the establishment of a strategic centre to drive public administration functionality that supports strategic state capability needed to implement the Public Administration Management Act (PAMA), 2014 1st Quarter Target Reported Progress Conduct research to inform the parameters of the functional analysis to determine strategic state capability and the removal of any functional overlaps at the strategic centre of government departments The research to inform the parameters of the functional analysis to determine strategic state capability and the removal of any functional overlaps at the strategic centre of government departments was conducted and completed in June 2017 58

PROGRAMME 2: PR&A (4) 1ST QUARTER TARGETS ACHIEVED Sub-Programme Research and Public Administration Discourse Annual Target Compile a draft White Paper for Public Administration Transformation and Modernisation which is linked to the social vision of the National Development Plan (NDP) and provisions of PAMA, 2014 1st Quarter Target Reported Progress Conduct research to inform the content of the draft White Paper and its alignment with the social vision of the NDP, as well as, the regulatory intentions of PAMA, 2014 Desktop research to inform the content of the draft White Paper and its alignment with the social vision of the NDP, as well as the regulatory intentions of PAMA, 2014 was conducted in April 2017 59

PROGRAMME 2: PR&A (5) 1ST QUARTER TARGETS ACHIEVED Sub-Programme Monitoring and Evaluation Annual Target Subject to approval of the refined Organizational Functional Assessment (OFA) tool; conduct Public Service workshops to provide support to departments on the implementation of the tool 1st Quarter Target Reported Progress Data collection tools that support the measure of Organisational Functionality designed to assess the current status quo in implementing the selected Public Administration Norms and Standards identified as measures in the application of the evolving Public Administration OFA tool Data collection tools to support the evolving Organizational Functionality Assessment Tool were designed in May 2017 60

1ST QUARTER TARGETS NOT ACHIEVED
PROGRAMME 2: PR&A (6) 1ST QUARTER TARGETS NOT ACHIEVED Sub-Programme Productivity and Efficiency Studies Annual Target Submit final Productivity Measurement Tool to the MPSA for approval 1st Quarter Target Reported Progress Reasons for the Variance Action to address the non-achievement of the 1st Quarter Target Conduct consultations with 2 sector departments on the implementation of the Productivity Measurement Tool Telephonic consultations were held with officials from the national departments of Social Development and Agriculture, Forestry and Fisheries in May 2017 In-person consultations could not take place as planned due to the unavailability of the 2 sector departments In-person consultations with the 2 sector departments have been scheduled for July 2017 61

PROGRAMME 3: LR&HRM (1) OVERALL PERFORMANCE
62

PROGRAMME 3: LR&HRM (2) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme Human Resources Development Annual Target Issue the framework on the Graduate Recruitment Scheme for implementation by departments 1st Quarter Target Reported Progress Receive consolidated inputs from the Governance and Administration (G&A) Cluster The draft Framework on the Graduate Recruitment Scheme was presented to the G&A Cluster in April Only verbal inputs were received from the G&A Cluster Sub-programme Labour Relations, Negotiations and Discipline Management Annual Target Submit a report on the average number of days taken to resolve disciplinary cases by national and provincial departments to the MPSA 1st Quarter Target Reported Progress Submit a 4th quarter report for 2016/17 on the average number of days taken to resolve disciplinary cases by all national and provincial departments to the MPSA The 4th quarter report for 2016/17 on the average number of days taken to resolve disciplinary cases by all national and provincial departments was submitted to the MPSA in May 2017 63

PROGRAMME 3: LR&HRM (3) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme Government Employee Housing Scheme Annual Target Submit a report on the implementation of the Government Employee Housing Scheme (GEHS) to the MPSA 1st Quarter Target Reported Progress Submit 1st quarter report on the implementation of the GEHS to the MPSA The 1st quarter report on the implementation of the GEHS was submitted to the MPSA in June 2017 Sub-Programme Labour Management Annual Target Establish which departments are already or planning to utilise assessment mechanisms for non–Senior Management Service (SMS) members 1st Quarter Target Reported Progress Issue circular requesting departments to provide information on assessment mechanisms for non–SMS members A circular and questionnaires requesting departments to provide information on assessment mechanisms for non-SMS members was approved by the Director-General and issued to all national and provincial departments as well as all government components in June 2017 64

PROGRAMME 3: LR&HRM (4) 1ST QUARTER TARGETS NOT ACHIEVED
Sub-Programme Human Resource Planning, Performance and Practices Annual Target Subject to approval by the MPSA; provide policy support and guidance to national departments and provincial departments on the implementation of the revised SMS Performance Management Development System (PMDS) 1st Quarter Target Reported Progress Reasons for the Variance Action to address the non-achievement of the 1st Quarter Target Submit revised SMS PMDS to the MPSA for approval and subject to approval, issue the revised PMDS for implementation by departments The revised SMS PDMS has not yet been approved and issued The finalisation of the SMS PMDS is dependent on the approval of the Head of Department (HOD) PMDS The HOD PMDS is scheduled for tabling in the Cabinet in August The SMS PMDS can therefore be approved and issued by the MPSA 65

PROGRAMME 3: LR&HRM (5) 1ST QUARTER TARGETS NOT ACHIEVED
Sub-Programme Labour Relations, Negotiations and Discipline Management Annual Target Develop proposals for the next round of salary negotiations 1st Quarter Target Reported Progress Reasons for the Variance Action to address the non-achievement of the 1st Quarter Target Obtain mandate for new round of negotiations A submission on the draft Negotiations Implementation Protocol (NIP) was produced in May 2017 and submitted to the MPSA in June 2017 The mandate can only be obtained following the approval of the NIP by the Committee of Ministers The Committee of Ministers will convene in July 2017 to consider the adoption of the NIP 66

PROGRAMME 4: GCIO (2) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme ICT e-Enablement Annual Target Compile quarterly progress reports on implementation of the 5 prioritised e-Enabled services 1st Quarter Target Reported Progress Compile 1 progress report on the implementation of e-Enabled services The progress report on the implementation of the following e-Enabled Services was compiled in April 2017: Implementation of the e-Registration for registering for senior certificate examinations, e-Remark for queries on the outcome of the examinations and e-Certificate for requesting the re-issuing of certificates, for the Department of Basic Education Integrated Person Related Information System meant to eliminate the duplication of information in the Criminal Justice System for the South African Police Services Sub-Programme Information Technology (IT) Stakeholder Management Annual Target Develop Information and Communication Technology (ICT) project implementation standards 1st Quarter Target Reported Progress Develop a research report on the ICT project implementation methods used in the Public Service The research report on the ICT project implementation methods used in the Public Service was developed in June 2017 68

PROGRAMME 4: GCIO (3) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme IT Service Management Annual Target Report on improvements made by departments in reducing the cost related to IT procurement within the Public Service 1st Quarter Target Reported Progress Collect data on ICT expenditure from departments The ICT expenditure data was collected from all national and provincial departments Sub-Programme IT Risk Management Annual Target Report on the implementation of the ICT security policies by national and provincial departments 1st Quarter Target Reported Progress Produce a report following the consultation with Security Community in the Public Service to identify the ICT security implementation weaknesses Consultation with the Security Community was conducted in May 2017 The report on the identified ICT security implementation weaknesses was produced in June 2017 69

PROGRAMME 5: SDS (2) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme Operations Management Annual Target Assess the current processes in prioritised departments and develop improved processes 1st Quarter Target Reported Progress Develop project plans for the implementation of operations management in prioritised departments Project plans for the implementation of operations management were developed and signed with the departments of Environmental Affairs, Women and International Relations and Co-operation in April 2017 Annual Target Support prioritised departments to develop Standard Operating Procedures 1st Quarter Target Reported Progress Develop project plans for the implementation of operations management in departments developed Project plans for the implementation of operations management were developed and signed with the departments of Environmental Affairs, Women and International Relations and Co-operation in April 2017 71

Sub-Programme Service Delivery Support Programmes and Service Centres (Thusong) Annual Target Support 6 prioritised departments to improve the quality and implementation of their Service Delivery Improvement Plans (SDIPs) 1st Quarter Target Reported Progress Develop support schedule for identified 6 departments The annual SDIP support schedule for the identified 6 departments was developed and approved by the Director-General in April 2017 72

Sub-Programme Complaints and Change Management (Batho Pele) Annual Target Support 2 prioritised service departments to develop standards for Batho Pele Principles 1st Quarter Target Reported Progress Support prioritised departments to develop standards for the Batho Pele Principles Support to develop standards for the Batho Pele Principles was provided in the form of meetings held with the Department of Human Settlements in April 2017 and the Department of Transport in May and June 2017 Coordinate and monitor the implementation of the Public Service Charter Coordinate implementation of the Public Service Charter by departments A meeting was held with national and provincial departments where the Public Service Charter was discussed and a guide programme for implementation was presented in June 2017 73

PROGRAMME 6: GPA (2) 1ST QUARTER TARGETS ACHIEVED
Sub-Programme Organizational Design and Macro Organising Annual Target Submit a report on the improved adherence by national and provincial departments to the Directive on Public Administration and Management Delegations as measured by the Management Performance Assessment Tool (MPAT) to the MPSA 1st Quarter Target Reported Progress Submit a report on the improved adherence by national and provincial departments to the Directive on Public Administration and Management Delegations as measured by MPAT to the MPSA A report on the state of compliance by departments with the Directive on Public Administration and Management Delegations was approved by the Director-General in May 2017 75

Sub-Programme Public Service Leadership Management Annual Target Report on the implementation for the guideline on mentoring and peer support mechanisms by the departments that were supported 1st Quarter Target Reported Progress Support selected departments on the implementation of the guideline on mentoring and support mechanisms for senior managers A meeting was also held with the National School of Government to discuss training of identified officials as mentors in May 2017 and a meeting was also held with the Department of Basic Education on the implementation of mentoring and peer support in June 2017 Sub-Programme Intergovernmental Government Relations Annual Target Support 5 departments to strengthen their internal Human Resources (HR) Capacity 1st Quarter Target Reported Progress Analyse 2016 MPAT scores on Human Resources and requests for support received from departments The MPAT scores on Human Resources were analysed. Support was provided through a meeting held with the Limpopo Economic Development, Environment and Tourism (LEDET) Department to finalise the transfer of functions between the LEDET and the Limpopo Tourism Agency 76

Sub-Programme Ethics and Integrity Management Annual Target Report on the implementation of electronic disclosure of financial interests (e-Disclosure system), by designated employees 1st Quarter Target Reported Progress Submit a report on transitional measures in relation to the implementation of the Directive on other Remunerative Work to the Director-General (DG) A report on transitional measures in relation to the implementation of the Directive on other Remunerative Work was submitted to the Director-General in April 2017 Annual Target Report on the implementation of the Directive on other Remunerative Work 1st Quarter Target Reported Progress Compile a report on transitional measures in relation to the implementation of the Public Service Regulations, 2016 to prohibit public officials from conducting business with an organ of State A report on transitional measures in relation to the implementation of the Public Service Regulations, 2016 to prohibit public officials from conducting business with an organ of State was compiled and submitted to the MPSA in April 2017 77

Sub-Programme Ethics and Integrity Management Annual Target Develop Policy Framework for the management of Protected Disclosures (whistle blowing) by Public Service employees 1st Quarter Target Reported Progress Research national and international policies on protected disclosures A research report on national and international protected disclosure (whistle blowing) policies for public service employees was compiled in June 2017 78

FINANCIAL EXPENDITURE
1ST QUARTER FINANCIAL EXPENDITURE 79

EXPENDITURE PER PROGRAMME
DESCRIPTION FINAL BUDGET ACTUAL - 30 JUNE '17 BUDGET UNSPENT % SPENT R'000 % Administration 39 823 17.26 Policy Development, Research and Analysis 34 446 6 274 28 172 18.21 Labour Relations and Human Resource Management 70 093 15 474 54 619 22.08 Government Chief Information Officer 21 513 3 846 17 667 17.88 Service Delivery Support 53 366 9 968 43 398 18.68 Governance of Public Administration 46 839 10 101 36 738 21.57 Total 85 486 18.71 Centre for Public Service Innovation 34 055 7 418 26 637 21.78 National School of Government 36 589 22.80 Public Service Commission 62 819 25.57 24.27 Total MPSA 21.44 80

EXPENDITURE PER ECONOMIC CLASSIFICATION
DESCRIPTION FINAL BUDGET ACTUAL - 30 JUNE '17 BUDGET UNSPENT % SPENT R'000 % Compensation of Employees 62 079 22.52 Goods and Services 19 915 11.41 Payment for Financial Assets - 8 -8 Transfers and Subsidies 24.57 Payment of Capital Assets 4 354 1 584 2 770 36.38 Total 21.44 81

EXPENDITURE ON CONSULTANTS
DESCRIPTION FINAL BUDGET ACTUAL - 30 JUNE '17 AVAILABLE BUDGET % SPENT R'000 % Business Advisory Service 7 216 456 6 760 6.32 Legal Costs 768 224 544 29.17 Contractors 3 609 548 3 061 15.18 Agency and Support/Outsourced Services 2 524 - 0.00 Total 14 117 1 228 12 889 8.70 The total expenditure on consultants (R1 228 million) amount to 0.70% of the total budget of goods and services (R million). 82

THANK YOU 83

4TH QUARTER 2016/17 & 1ST QUARTER 2017/18

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4TH QUARTER 2016/17 & 1ST QUARTER 2017/18

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