1. What is a “Metrologist” anyway?
Steven Stahley
Dir. Measurement Excellence

2. Metrologist Defined…Wikipedia
Performs Metrology work involving precision measurement and comparison of physical quantities such as mass, length, time, force, speed, voltage and current. They calibrate precision equipment which measures these physical units. They may also certify that outside standards of such quantities as mass and volume are correct.
9/21/2018
Cummins Confidential

3. Metrologist Defined…Agilent
Develops and evaluates calibration systems that measure characteristics of objects, substances, or phenomena, such as length, mass, time, temperature, electric current, luminous intensity and derived units of physical or chemical measure. Identifies magnitude of error sources contributing to uncertainty of results to determine reliability of measurement process in quantitative terms. ..Directs engineering, quality and laboratory personnel in design, manufacture, evaluation and calibration of measurement standards, instruments and test systems to insure selection of approved instrumentation. …
9/21/2018
Cummins Confidential

4. The Metrologist Role
But…do you have to have someone titled a Metrologist to do this work? Or
Will someone with the right skills do?
9/21/2018
Cummins Confidential

5. Paradigm Shift
Focus less on developing Metrologist and more on developing Metrology skills…
At Cummins Metrology skills can be utilized through out our manufacturing and business processes.
The most effective way to improve our processes is to get the right skills into the hands closest to the process.
In our plants we would rather have the manufacturing associates, technicians, engineers etc have the Metrology skills related to what they are doing then depend on one Metrologist to try to provide those skills.
9/21/2018
Cummins Confidential

6. 6 Sigma Project - Objective and Deliverables
Decrease the educational gap in Metrology to increase the percentage of qualified employees (exempt and non-exempt) in the manufacturing and engineering entities.
Qualifiers
Technical skills where focused on Dimensional Metrology, as Cummins processes are dependent on length.
Areas of focus
Manufacturing
Product development
Service

7. 6 Sigma Project - Objective and Deliverables
Consolidated Skill Set (specifically in measurement systems) required for technicians and engineers
Educational Gap Analysis for IUPUC, Ivy Tech, and local high schools in the subject of metrology for technical fields
Curriculum Improvements for IUPUC and Ivy Tech and local high schools
Resources Identified to support Curriculum Improvements for IUPUC/IVY Tech (Professor qualifications, text books, etc.)
Utilization Plan for AMCE (Advanced Manufacturing Center of Excellence)
Generic template to identify educational gap in other disciplines

8. How do we get there?
Compile master skill set in metrology for engineers and technicians
Review current university/HS curriculum and perform a gap analysis
Recommend revisions to the curriculum that satisfy the skill set needed to do the job.

9. Stakeholder List
Identified all groups within Cummins that use metrology skills
Quality Engineering
Product Engineering
Manufacturing Engineering
Thermal Sciences
Laboratory Operations
Materials Engineering
Engine Emissions Testing Group
Service
Over 140 stakeholders were chosen from these groups to survey

10. Voice of the Customer Survey
Customer Information
Position
Education/level
School attended
How should Metrology skills be delivered?
University
M&TE OEM
Internal
Professional organiztion
If Metrology courses where available locally would you be willing to take them?
9/21/2018
Cummins Confidential

11. Voice of the Customer Survey
Skills List
37 Metrology related skills where identified
Each skill has an associated definition
Each skill has associated levels 0 – Unaware to 4 – Expert
Please list your current skill level and what skill level you should be at for you role.
9/21/2018
Cummins Confidential

12. And the survey says…
9/21/2018
Cummins Confidential

13. Top 15 Skills utilized by Managers/Engineers or Technicians or both:
Measurement Data Analysis - BOTH
Geometric Dimensioning &Tolerance – BOTH
Measurement Uncertainty Analysis - BOTH
Dimensional Hand Tool – BOTH
Lab Operations – BOTH
Calibration Procedures – BOTH
Lab Requirements of ISO TS – Managers/Engineers only
ISO/IEC – Managers/Engineers only
Lab Measures – BOTH
Print Reading – BOTH
Flow Measurement - BOTH
R&R Studies – BOTH
Surface Texture Measurement – BOTH
Lab Environment – BOTH
Cylindrical Form Measurements – BOTH

14. Training Results
Note: Most of stakeholders that chose “Cummins Internal Training” are open to non-credit offerings by the universities.

15. Note: 16 stakeholders did not want to go back to school or attend training mainly due to the fact that their job does not use very many metrology skills, the basics are learned on the job.

16. Lessons Learned Voice of the Customer Survey
When surveying a manager ask if they are answering as a manager or an individual contributor
When asking what type of training they would be willing to take to attain the skill, ask length as well as source
Evaluating the School Curriculums
Assure the schools clearly understand the skill definitions
Talk to all of the schools initially, then plan an individual session with each.
9/21/2018
Cummins Confidential

17. Next Steps - Phase 2
Looking beyond Columbus Indiana across facilities and the local colleges that support our plants
Expand the skills set to include more non-dimensional skills
Further refine the skill definitions and skill levels of the original list based on VoC and school feedback
9/21/2018
Cummins Confidential