1. Safety Management Systems
Oklahoma FFSHC
Stephanie Schroeder, CSP
January 12, 2017

2. Briefing Contents SMS Comparison Benefits Challenges Related Costs
Continued Growth
During this briefing we will discuss the implementation of SMS at FAA MMAC. We will discuss the various SMS that MMAC has implemented and how they have functioned. We will discuss the benefits and challenges we experienced and how each was overcome. We will also discuss our continued growth.

3. FAA Mike Monroney Aeronautical Center
1,100 acres of land
125 buildings with 3.5 million square feet of space
Approximately 7,500 employees and 1,300+ students daily
Largest concentration of DOT employees outside of Washington DC
Customer Base
Entire FAA
All branches of DOT
Other Federal Agencies
Foreign Governments
Passengers, Pilots, media, aircraft owners, and commercial air carriers
18001:2007, 1. Scope
20 FAA Organizations
Many Tenant Organizations
Diverse Operations
Aircraft Maintenance
Second Level Engineering Support for FAA Systems Equipment
Storage and Warehousing
Painting Operations
Maintenance for FAA Systems Equipment
FAA Academy
Medical Research
Business Operations

4. Move from Compliance to Best Practices
OHSAS 18001
ANSI Z10
VPP
Other Requirements
(FAA, Corporate,
Consensus Standards)
Regulatory Requirements
(OSHA)
Began with a regulatory foundation and moved to best practices
Discuss the background of MMAC OSH program (how we got where we are now)………discuss how we began developing the programs and how in the past few years our management system has pushed us to go even further (and will continue to do so)
All methods incorporated into our safety and health management system
A management system requires to you to move from compliance to best practices via continual improvement

5. Challenges Large Campus Diverse Activities
Management from different locations and at different levels
Tenant Organizations
Red Tape
Limited Resources
Compliance
Large Campus
Diverse Activities-we have a “mixed bag” of activities
Management from different locations and at different levels
Tenant Organizations
Red Tape-each organizations has different rules and operating methods/procedures
Few Resources
Government Bureaucracy (procedures, management permissions, etc.)
Little staff resources ($$ and personnel)

6. Safety Management Systems
SMS utilized by MMAC
OSHA Voluntary Protection Program
OHSAS 18001:2007
ANSI Z10:2012

7. SMS Elements Comparison

8. Benefits during VPP Participation
Reduced injury and illness rates by 50%
Increased visibility of EOSH Staff
MMAC further evaluated SMS approach
Established SMS as a business goal
Conditioned FAA management to understand the benefits of SMS

9. 18001 Program Elements
The Occupational Health and Safety Assessment Series (OHSAS) is an occupational health and safety management system (OSHMS) standard used to promote a safe and healthy working environment.
The OSHMS focuses on reducing risk to the lowest level practicable.
Ensures compliance with regulations and other requirements
Compatible with ISO 14001
OHSAS 18001:2007 is an internationally accepted standard that defines the requirements for establishing, implementing, and operating a management system.
It provides an organization with a structured approach to planning, implementing and managing an Occupational Safety and Health Management System, commonly referred to as the OSHMS. OHSAS was designed to be compatible with ISO 9001 Standard and the ISO standard benefits the organization by reducing the potential for accidents and the their associated costs also ensures compliance with OSH regulations and other requirements.
The MMAC Occupational Safety and Health Management System, commonly referred to as the OSHMS, is a framework that allows the Aeronautical Center to consistently identify and control safety and health risks, reduce the potential for accidents, assist in achieving and maintaining compliance with safety and health regulations, and to continually improve OSH performance. The Aeronautical Center’s OSHMS is based on the OHSAS 18001:2007 criteria.
History/evolution of our OSHMS The Mike Monroney Aeronautical Center’s Occupational Safety and Health Management System was originally certified by ABS Quality Evaluations to be in conformance with OHSAS 18001:2007 on September 30, 2010.
The goal of an OSHMS is to allow an organization to control its OH&S risk and improve its performance.

10. OSHMS Manual OSHMS procedures for:
Identifying Significant OSH Hazards*
Setting Objectives and Targets
Legal and Other Requirements
Establishing Operational Controls
Communication*
Emergency Preparedness
Control of Documents and Records
Conducting Audits and Management Reviews*
OSHMS manual serves as the repository for documentation related to the OSHMS. The manual contains all of the plans and procedures for the successful implementation and operation of the safety management system. This includes instructions on identifying significant OSH hazards, setting objectives and targets, establishing operational controls, communication, control documents and records, and conduct internal audits and management reviews.
The standard only requires that certain procedures be documented.
OHSAS is based to the Plan – Do – Check – Act Model. In the planning phase organizations establish the objectives and processes necessary to deliver results in accordance with the organization’s OSH policy. In the Do phase, the organization implements the processes and procedures. The checking phase consists of monitoring and measuring the processes against the OSH policy, objectives, legal and other requirements, and reports the results. Once the results of checking phase are complete, the organization then takes action to continually improve OSH performance.
Give some examples of activities that fall into each of the categories (and state that we’ll be further discussing these activities later in the presentation.
Plan : Hazard ID (risk assessments and determining controls), Legal and other requirements, Objectives and Programs
Do: Training, Communication, Participation and Consultation, Documentation, Control of Documents, Operational Controls, Emergency Preparedness
Check: Monitoring and Measuring (of performance), Evaluation of Compliance, Incident Investigation, Nonconformity, Corrective Action and Preventive Action, Audits, and Management Review
Act: Act upon outputs of the above items in the “check” section (e.g. audits, management review, etc)
We’re not able to go into detail about each of them and will only be discussing some of the more important ones today.

11. Risk Assessments Applied to activities within each organization
Measures the Risk
Usage
Severity of Injury
Likelihood
Identified Priority
Risk assessments have been performed for activities within each organization with identified hazards. The assessment assigns a risk score to each activity by measuring how often the activity is performed, the severity of injury that could potentially be caused by the activity, and likelihood of injury may occur. Activities that score above the minimum risk threshold are deemed to be Significant OSH Hazards.
Each location, activity, and hazard assessed
Risk Assessment (RA). Facility-specific risk assessments are used to assess the residual risks associated with the significant hazards in a facility or in a portion of a facility with existing controls in place. ……also now have general and activity-specific risk assessments
Control. Any engineered system or feature, protective equipment, or administrative measure that eliminates the hazard or reduces its likelihood of causing an injury or illness.
Usage. The rate at which a specific facility is occupied or task is performed. There are five classes of usage:
Less than or equal to once per year.
Less than or equal to once per month.
Less than or equal to once per week.
Less than or equal to once per shift.
Greater than once per shift.
Hazard. Any existing or potential condition in the workplace that, by itself or by interacting with other variables, can result in injury or illness.
Likelihood. The chances that an event will lead to undesirable consequences, when the scenario is carried out identically in each event. The five classes of likelihood are:
Extremely unlikely. (1 consequence in 1000 events).
Unlikely. (1 consequence in 500 events).
Possible. (1 consequence in 250 events).
Probable. (1 consequence in 50 events).
Expected. (1 consequence in 25 events).
Risk. In this context, risk is the product of the usage, likelihood, and severity; given equal weight. Points for usage, likelihood, and severity are based on the ranking system provided in this chapter. A specific range of point values (1 to 125) for risk is associated with one of five descriptive classes of risk: negligible, minor, moderate, serious, and imminent danger.
For those items, activities, and/or tasks classified as either “Serious” or “Imminent Danger” additional controls may be needed for these hazards.
Risk classification resulting from an FRA requires specific actions:
Imminent Danger: shall be verified and abated as soon as possible. Work in area may be suspended until the risk can be re-classified as no greater than serious risk.
Serious Risk: requires development and implementation of a written remedial action program with specific objectives and targets.
Moderate and Below Risk: addressed through the organization’s normal objective-setting and planning process.
Appropriate personnel shall be assigned to review all changes and modifications to facilities. Where hazards have been introduced or resolved, personnel shall conduct a follow up RA of the area or facility.
AMP-100 reviews all RAs at least once every three years. Reviews ensure that risk assessments reflect current facilities, jobs, hazards, and hazard classifications.

12. Communication, Participation and Consultation
External and Internal communications
Meetings
OSH Representatives
Management and Labor
Organizations
Employee participation
Incident investigations
Hazard identification
OFFSHC
Contractor Activities
Visitor Activities

13. Audit Program Not a Compliance Audit
Minimum of Two OSHMS Audits per Year
One Internal & One External
Audits consist of:
Document Review
OSH Documents – Operational Controls, SOP’s
Records – Training certificates, Maintenance Logs
Walkthrough
Interviews
(CONFORMANCE)
Audits are performed as necessary to determine that the OSHMS is properly implemented in accordance with Generally two audits are performed each year; one external audit and one internal audit. The audits consist of document review, where auditors look at your OSH documents such as operational controls and training records, site walkthroughs, and interviews with both management and staff.

14. Management Review Gauges OSHMS performance annually
Covers key elements of the OSHMS
Reaffirms objectives and targets
Assess continual improvement
Management reviews are conducted annually to gauge whether the OSHMS continues to be effective, suitable, and adequate for the MMAC. During the review, management is presented with sufficient information to determine the progress and make necessary decisions or authorize appropriate actions to continually improve the OSHMS.
Some of the inputs to the management review:
-Results of internal audits
-Communications with internal and external parties
-The extent to which objectives have been met
Some of the outputs
OSH Performance
OSH Policy and Objectives
Resources

15. OHSAS 18001 at MMAC MMAC Certified September 2010
Root Cause Analysis
Corrective Action Tracking
Recertified in 2013 & 2016
Integrated EMS & OSHMS
Automate Change Management

16. Benefits of 18001 Employee Involvement Program Documentation
Continual Improvement of OSHMS
Prioritization

17. ANSI Z10 Program Elements

18. ANSI Z10 2012 FAA Flight Inspection Services
Initial stages of implementation at MMAC
Six line stations for aircraft maintenance
Implement system framework
Conducted Gap Analysis in 2010
Established Internal Audit Process

19. Challenges Employee Involvement Management of Change
Establishing Trust

20. Benefits Employee Involvement Culture Improvement Tracking Completion
This org has held safety stand downs for more than 10 years. These are coordinated and hosted by employees in each area.
Employees conduct initial risk assessments followed by a review by EOSH staff for clarity/consistentcy.

21. Associated Costs VPP OHSAS 18001 ANSI Z10 Promotional Materials
VPP SGE Support
OHSAS 18001
Annual External Audit Team
Internal Audit and Corrective Actions
Document Maintenance
ANSI Z10
Risk Assessments
Continual Improvements

22. MMAC Benefits from SMS OSHA recordable accidents reduced by 88%
Reduced inspection findings and severity
OSH program moved into best practices
Greater employee participation
OHSAS certified in 2010
Estimated cost savings of $10 million in direct and indirect costs since FY 2001
MMAC began implementation of SMS in Since 2004 the total number of MMAC OSHA-recordable accidents has been reduced by 88%. This has resulted in a cost savings of $10 million in direct and indirect costs since FY 2001
FY 2011 ARC Business Plan Goal
Total Case Rate ≤ 2.44
FY 2012 (through end of 2nd quarter)
Total Case Rate = 0.83
Lost-Time Case Rate = 0.59
FY 2012 (to date)
Number of OSHA recordable cases = 19
Number of lost/restricted days = 235

23. Implementing an SMS Choose a method and move forward
Ensure top management commitment
Involve employees in every step
Include independent verification
Focus on continual improvement

24. For More Information Contact Stephanie Schroeder, CSP