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Scottish Government digital strategy
#ccpsgetdigital Scottish Government digital strategy David Robb, Deputy Director, Digital Public Services & Business Transformation wifi: conference hall wifi password: nortonpark
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Introductory slide
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Updates and builds on the original strategy published 2011
Vision and Aims Updates and builds on the original strategy published 2011 Puts digital at the heart of everything we do to: Deliver inclusive economic growth Reform public services Tackle inequalities and empower communities Prepare people for the future workplace Action oriented – seven broad themes: The strategy launched by Derek Mackay MSP, Cabinet Secretary for Finance and the Constitution on 22 March 2017. Builds on the progress made since the original strategy, was published in 2011, and contains a comprehensive set of actions across all Ministerial portfolios. These actions set out a vision for Scotland to be:: a vibrant, inclusive, open and outward looking digital nation with a successful digital economy, comprehensive access to broadband and mobile connectivity, an education system focussed on digital skills and a public sector based on modern, digital ways of doing business.
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1) Digital Economy 2) Data & Innovation
Stimulate innovation and investment Support digital technologies industry Increase digital maturity of all businesses 2) Data & Innovation Data: Increase public trust in holding data securely and using / sharing appropriately Innovation: CivTech® Brings together the public sector teams and tech start-ups to develop solutions to civic problems Aim to expand CivTech® to enable more entrepreneurs to build businesses that improve the delivery of public services Digital economy Digital economy is now at the centre of the debate. We want business of all sizes to succeed. Inward investment is crucial - we need to address the challenges of operating in an internationally competitive market to achieve this. Actions include: Digital Growth Fund – to provide £36m over three years. It is a loan scheme to enable businesses to gain access and provide training for staff. Extending the Digital Boost programme providing advice and support on digital issues to businesses. City and Region deals to maximise the role that digital innovations and infrastructure can play in delivering both economic and inclusive growth, building on the examples of Aberdeen and Inverness Data Vital we increase public trust in how data can be used for their benefit to improve public services. Increase public understanding of how data is used Make non-personal data easier to access Support secure, legal and ethical data sharing where for public benefit Innovation Need to increase innovation capabilities – CivTech® is a good start from the point of start-ups and SMEs, but more needs to be done to engage with large suppliers, and the commitment is there to do this.
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3) Digital Public Services
Simplify and standardise ways of working Common technologies/platforms built and procured once Design services with citizens to meet their needs 4) Connectivity Improve superfast broadband Improve coverage in rural areas Complete 4G coverage 5G groundwork Digital Public Services We are working with public sector partners to ensure services are secure, resilient, easy to find and use. Scottish Approach to Service Design is key element of this work to involve users at all times and ensure services are designed with the people who use them. Scotland Act 2016 present a good opportunity to standardise process and adopt common approaches and shared platforms to service delivery. Actions Include: Redesign and simplify application for social security benefits; National portal for health & care services – better access to health care information and records; Digital recording of evidence, reports, decisions and judgements in justice; Develop a secure and trustworthy mechanism to allow citizens to demonstrate on-line identity. Connectivity Good progress has been made Fibre now in 85% of premises and delivering over £400m of investment to extend fibre broadband access to areas where the market would not otherwise go. We need to do more. The final 5 % is the most difficult due to the remote and inaccessible nature of part of the Scotland. The focus going forward is on a much more targeted approach to deploy the right technologies to address connectivity challenges affecting different parts of the country. Actions include: Broadband - minimum speeds of 30 Megabits p/s for all premises by a more ambitious than UK Gov 4G - ensure coverage in key transport routes (A & B Roads and Railways) and infill mobile ‘not-spots’. 5G - deliver to rural areas first (“outside in” principle) and establish “5G Hub” (partnership with industry and academia) for research and deployment.
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5) Skills 6) Participation Build a digitally skilled nation
Promote diversity 6) Participation Enables everybody to share in the social, economic and democratic opportunities of digital Promote inclusion and participation Skills Major barrier in the public and private sectors achieving our aims. Need to sit down collectively to look at problems and find ways of exchanging talent. Need to do more to address the long-term educational programme and increase diversity of the tech workforce. Impacts of Brexit remain unknown, but the importance of the free movement of labour and skills in addressing skills shortages is recognised by Scottish Ministers. Actions include: Transform digital skills development in schools and provide teachers with digital skills and resources Ensure qualifications are responsive to the business requirements Build on Modern Apprenticeships Tackle the gender gap Remove barriers to other underrepresented groups entering and progressing the in tech roles Participation Scotland has the highest basic digital skills of UK nations, but need to do more to raise to advanced level. We want to provide everyone with the skills and confidence to be included in a digital society. These abilities enable everyone to share in the social, economic and democratic opportunities of digital Actions Include: New funding round for community digital inclusion projects; Expand the Digital Participation Charter; Embed digital rights and responsibilities in skills frameworks and formal qualifications.
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7) Cyber Security Global reputation for Scotland as secure place to work, learn and do business This is critical to the future success of the Scottish economy, to reassure companies that Scotland is a safe place to do business. We need to work collectively with industry to achieve this. Actions include: Establish gateway for trusted advice and guidance for people and businesses in Scotland; Increase the digital and cyber resilience maturity of all Scottish businesses; Increase apprenticeships in cyber resilience and promote cyber skills throughout the learning journey, including school and the workplace.
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Conclusion Strategy for Scotland not just Scottish Government:
No quick fixes Living document Collective action needed to ensure nobody is left behind; we all remain safe, secure and confident about the future This is a strategy for all of Scotland, not just the Scottish Government and requires a shared commitment from public sector, businesses, civic society and others to ensure that we realise Scotland’s full potential in a digital world. In doing so it is critical to ensure that nobody is left behind, and that we all remain safe, secure and confident about the benefits that digital technology brings.
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