1. Welcome to Logistics: An Overview
Welcome participants.
Introduce yourself and share your qualifications for teaching this course.
Explain:
This course is an overview of the Logistics group. It will not provide technical details about how to accomplish tasks.
We want it to be interactive, so you are encouraged to ask questions.
The Red Cross uses a lot of acronyms; if you hear any that are unfamiliar to you, please ask for an explanation.
The course will take about 3 hours (not including a break) to complete.
We will refer to specific pages in your participant guide as we go through the material. Feel free to make notes.
Housekeeping details:
Locations of restroom, emergency exits and AEDs.
Cell phones on vibrate
Breaks
Bridge:
Let’s get started by looking at the course purpose and learning objectives.
They are listed on page 1 of your participant guide.

2. Course Purpose
Provide an overview about how the Logistics group supports an American Red Cross disaster relief operation (DRO).
Explain:
This course is designed to give you an overview of the Logistics group and the services it performs.
After taking this course, you should have a good idea which Logistics activities you want to learn more about and possibly become involved in.
Just to prepare you if you haven’t already heard this: a disaster relief operation is usually referred to as a DRO.

3. Learning Objectives
Explain how the Logistics group supports a disaster relief operation (DRO).
Describe how each of the activities functions within the Logistics group.
Explain how the Logistics group relates to the other groups and activities within Disaster Services.
Identify the skills, abilities and knowledge needed by disaster responders conducting the Logistics activities.
Identify how you might become involved in the Logistics group.
Explain:
When you complete this course, you will be able to… (review items on slide).
Ask:
Are there any questions about the learning objectives?
Bridge:
Let’s take a few minutes and get acquainted with one another.

4. Let’s Get Acquainted Tell us: Your name and where you are from.
If you have been on a disaster operation.
If so, what did you observe Logistics workers doing?
If not, what you think Logistics workers might do on an operation?
Conduct the participant introductions as listed on the slide.
Bridge:
Now that we know each other a little better, let’s begin by looking at the activities under the Logistics group.
Refer participants to page 1 in their guides.

5. The Logistics Group Logistics Activities Facilities Transportation
Supply
Procurement
Warehousing
In-Kind Donations (IKD)
Life Safety & Asset Protection (LSAP)
Explain:
Logistics is a group within Disaster Services that is made up of seven activities.
The activities are listed on page 1 of your participant guide.
The Disaster Services workforce depends on the Logistics group to help them fulfill the Red Cross mission of serving those who have been affected by a disaster.
Logistics provides support to other Disaster Services groups on the relief operation that enables them to focus on service delivery.
Bridge:
Let’s look at a chart that shows the Logistics group along with the other Disaster Services groups. .

6. Group/Activity/Position Chart
Distribute a copy of the Group/Activity/Position Chart
Give participants time to review the chart.
Explain:
All the other groups and activities depend on Logistics to help them complete their tasks on a disaster relief operation.
Logistics support enables the other groups and activities to focus on service delivery.
Bridge:
Let’s look at the responsibilities of the Logistics group listed on page 1 of your guide.

7. Responsibilities of Logistics at the Red Cross
The responsibilities of the Logistics group are to provide transportation, facilities, supplies, equipment, and technical support on a DRO, and to ensure the safety and security to all activities so that workers can focus on service delivery.
Allow time for the participants to read the responsibilities.
Ask: What questions do you have about the Logistics group’s responsibilities?
Bridge: Workers in Logistics are expected to adhere to a set of values.

8. Logistics Values Think safety first
Be timely, reliable, and accountable
Use resources wisely
Work as a team
Anticipate and meet customer needs
Explain:
Because of all the handling and moving of supplies, working safely and carefully is essential.
For some tasks, such as driving a forklift, specific training is required.
Timeliness of service delivery requires that we anticipate needs and that we supply requested materials by the “need-by” dates.
The Red Cross depends on the generosity of the American public.
We are responsible for making sure that the donated dollar is spent wisely and only on necessary items.
The scope of Logistics responsibilities makes working and cooperating with the other groups and activities crucial to our success.
Bridge:
Now let’s look at the Facilities activity.

9. Facilities
Explain:
It is the responsibility of workers in the Facilities activity to acquire, inspect and equip the facilities used by Red Cross.
The responsibility for completing forms, agreements and other documents is also required.
Emphasize:
Although the key to ensuring this process goes smoothly is having the appropriate paperwork completed correctly so it can be approved in a timely manner, this course will not cover the forms that we use or how to complete them.
Ask:
What types of facilities do you think the Red Cross might need for a disaster relief operation?
Give participants a few moments to think of some ideas.
Record their ideas on a sheet of newsprint.
Possible answers:
shelters, kitchens, headquarters, warehouses, sites for emergency aid stations
facilities or space needed to provide service delivery
Refer participants to Types of Facilities on page 2 in their participant guides.
Advance to the next slide.

10. Types Of Facilities Shelters Kitchens and feeding sites
Service delivery sites
Emergency aid stations
DRO headquarters
Warehouses
Explain:
These are some of facilities we use.
We will talk about them individually in a moment.

11. Facilities
When responding to a disaster, Disaster Services uses facilities on a temporary basis for service delivery, operation administration and storage. With few exceptions, the Red Cross does not own these facilities.
Review the slide.
Ask: Why do you think the Red Cross uses temporary facilities?
Allow for a few participants to respond.
Possible answers:
Disaster relief operations are temporary and workers only need space for short periods of time.
Disasters can happen anywhere.
It’s more cost effective than entering into long-term agreements.

12. Facilities Acquire by: Inspect for: Equip Donation Renting
Electrical & Tech Capability
Security & Assets
Equip
In partnership with occupying group/activity
Explain:
While it is ideal to use facilities that are donated to the Red Cross, it is sometimes necessary to pay rent and utilities.
We inspect the facilities to ensure they meet the requirements we just discussed.
We involve Disaster Services Technology and Life Safety & Asset Protection to help with inspections.
Ask: Any idea why Logistics would involve these groups when selecting and acquiring facilities?
Accept a few participant responses.
Possible answers:
We need facilities that are safe for our clients and workers.
The group occupying the facility, such as Mass Care in a shelter, is responsible for managing the operation in the facility.
Mass Care group works closely with Logistics to get the equipment it needs to run the shelter and meet the clients’ needs.
Mass Care and Logistics also work together when it’s time to close the shelter facility so it can be returned to its owner in its pre-occupancy condition.

13. Acquiring Facilities Sources of information: Chapter disaster Plans
Chambers of Commerce
Faith-based and other partners
Commercial realtors
Red Cross board members and workers
Explain:
It’s important for the Red Cross to be proactive in locating facilities.
Waiting until a disaster occurs is not the time to look for facilities, especially facilities that can be used as shelters.
Regional chapters have disaster plans that list resources and pre-agreements for facilities, many of which are for sheltering.
Chapters also tap into their communities for resources.
Bridge:
Let’s take a look at shelter facilities.

14. Shelters Requirements: Sleeping area Toilets Showers
Food delivery and service areas
Explain:
There are a number of requirements for shelters that need to be considered.
Refer participants to the shelter requirements on page 2 in their participant guides.

15. Additional Shelter Requirements
Private area for mothers with infants
Private areas for discussions with caseworkers, health and mental health workers
Storage area for blankets, cots, etc.
Adequate parking for clients and staff
Accessible to people with functional and access needs
Explain:
These requirements need to be considered when we look for facilities prior to a disaster.
Refer participants to the slide and their participant guides.
Ask:
What questions do you have about shelter requirements before we move on to other sites?
Bridge:
Now, let’s turn to kitchen facilities.

16. Kitchens and Fixed Feeding Sites
Explain:
This photo shows an outdoor kitchen provided and operated by members of the Southern Baptist Convention, a partner organization that is very involved in disaster relief.
The Red Cross often partners with the Southern Baptist Disaster Relief for meal preparation and to provide kitchens.
When the Southern Baptists prepare meals for the Red Cross, they bring their own kitchens, equipment and volunteers.
The Red Cross provides the food, feeding supplies and logistical support.
Refer participants to page 3 in their participant guides.

17. An indoor or outdoor location where
Kitchen Requirements
An indoor or outdoor location where
food will be prepared
Space for:
Food production
Dry storage
Refrigerated storage
Parking and loading
Cleaning food containers (Cambros)
Trailers and refrigerated trucks
Explain:
You can see that a lot of equipment and space is needed for setting up and operating a kitchen site.
Large trailers are usually used for dry and refrigerated storage.
Roadway and parking surfaces have to support heavy axle weights and heavy traffic.
The Red Cross is liable for any damage to parking lots and curbs caused by our equipment.
Depending on the circumstances, additional equipment may be needed, such as large dumpsters, generators and portable toilets.
Potable water and waste water controls are needed and may be provided through portable units.
A Cambro is an insulated container used to store, deliver and serve food at safe temperatures.
Bridge:
Let’s look at fixed feeding sites.

18. Fixed Feeding Site Requirements
An indoor or outdoor location where
clients and workers can be fed
Space for:
Client and staff parking
Dry storage
Refrigeration and ice storage
Dumpsters
Tables, chairs
Fans and tents
Explain:
A fixed feeding site is a stationary location that people can walk or drive to for meals.
It can be in a facility such as a school or community center or an outdoor location under a tent on a parking lot.
Ask:
What questions do you have about kitchens and feeding sites before we move on to service delivery sites?

19. Service Delivery Sites
Refer participants to page 3 in their participant guides.
Explain:
Service delivery sites are locations where clients can go to receive Red Cross services and referrals.
These sites could be called service centers, emergency aid stations or bulk distribution sites.

20. Service Delivery Sites Requirements
An indoor or outdoor location where
clients can receive Red Cross services
Space for:
Caseworkers to meet with families
Private areas for health and mental health services
Client waiting area and play area for children
Parking for clients, workers and partners
Explain:
These are the logistical needs for a service delivery site that may be inside a facility or in a tent.
Waiting areas are necessary because clients frequently have to wait in line for services.
Tents or cooling devices are needed if the waiting area is in an outdoor parking lot.
Sometimes Red Cross partners co-locate in our service delivery sites.
We will need parking areas for workers, partners and clients.
(requirements continued on next slide)

21. Additional Site Requirements
Adequate lighting
An accessible area to distribute cleanup kits and other supplies
Tables and chairs
An area to provide snacks to clients
Separate client toilet facilities, if possible
Area for disaster workers to take breaks
Explain: This slide shows additional items that may be needed for a service delivery site.
Bridge:
Let’s look briefly at the emergency aid station, which is another type of space that might be needed on a relief operation.
Ask:
What type of services might be available at an emergency aid station?
Accept a few participant responses.
Instructor Note: answers are on next page.

22. Emergency Aid Stations
Safe location close to the damaged area
Removed from vehicular traffic
Visible
Explain:
Clients can come to an emergency aid station for information and assistance.
Assistance provided could include bulk distribution items like garbage bags, gloves, and clean up supplies.
Clients can meet with Disaster Mental Health and Health Services workers.
An emergency aid station can be a parked vehicle, a small tent or other type of temporary structure.
Bridge:
Next, let’s look at other facilities the Red Cross may need to support the work we do.
These facilities are headquarters and warehouses and are not facilities where clients go for assistance.

23. DRO Headquarters Work space for dozens of workers
Area for orientation and training
Parking for disaster workers
Meeting space
Explain:
A disaster relief operation headquarters must accommodate workers in all of the seven Disaster Services groups as well as Operations Management.
Table, chairs and office equipment such as copiers and fax machines will be needed.
Computers and other technology equipment will need to be installed.
Orientation and training areas are needed.
Facilities with large open spaces like big box stores are preferable to office space with dividers.
It is easier to locate activities and people if the line of vision is not blocked by walls and dividers.
Bridge:
Let’s take a look at another type of facility– warehouses.
Refer participants to page 4 in their participant guides.

24. Warehouses Accessible to major highways
Loading docks for shipping and receiving
Office space and work areas
Material handling equipment
Explain:
Not all relief operations have a warehouse.
The warehouses are not long term storage areas, but short term distribution centers.
Ideally we will have numerous loading docks for unloading trailers and loading 24’ trucks and emergency response vehicles.
Office space can be an open area with tables, chairs, computers, copiers etc. for inventory control.
Security is important in a warehouse facility.
Summarize:
We’ve talked about the types of facilities that we use on relief operations: shelters, kitchens and feeding sites, service delivery sites, emergency aid stations, operations headquarters and warehouses.
Ask:
What questions do you have about facilities?
Bridge:
Now that we’ve covered the Facilities activity, let’s see if you can answer some questions about people who work in this activity.

25. Workers in Facilities
What skills and abilities do workers in the Facilities activity need to successfully complete their tasks?
What knowledge would be helpful to do this type of work?
Instructor Note: Option: have participants pair up with a partner for about a minute to discuss their ideas before you ask them to consider the questions on the slide.
Ask:
What skills and abilities do workers in the Facilities Activity need to successfully complete their tasks?
Accept all answers from the group.
Add the following if participants do not provide them:
Negotiating skills when acquiring facilities for relief operations
Ability to walk and be on your feet for long periods
A good eye for details
What knowledge would be helpful to do this type of work?
Real estate experience
Building inspection training
Instructor Note: This might be an appropriate time for a 15 minute break .
Bridge:
Let’s look at the Transportation activity.
Refer participants to page 5 in their participant guides.

26. Emergency Response Vehicle
TRANSPORTATION
Bridge: Vehicles are needed for transporting items for clients, transporting freight to disaster sites and for moving workers from one area to another.
Ask: Does anyone know the purpose of the vehicle in the photo?
Explain:
The vehicle is called an ERV, it stands for Emergency Response Vehicle.
It’s used for feeding and sometimes distribution of bulk items like comfort kits.
We also use:
Box trucks for bulk distribution items.
Passenger vans for shuttles.
Rental cars
Bridge:
Let’s examine what’s involved in the Transportation activity in more detail.
Emergency Response Vehicle

27. Transportation Responsibilities
Track rented, loaned and donated vehicles
Maintain and track national vehicles
Arrange courier, mail and shuttle services
Record and report all vehicle accidents
Complete daily reports of vehicle counts and associated costs
Review the slide.
Explain:
We track the vehicles we move from a chapter location to a DRO.
We need to track rental cars, vans and trucks on a daily bases because they affect our budget.
We also need to know who is assigned to each vehicle.
We have a group called the National Fleet Operations that maintains our Red Cross vehicles.
This group is always interested in people who have auto mechanical skills to join the team. If this work is of interest to you, let your chapter know.

28. National Vehicles Emergency Response Vehicles (ERVs) Mobile kitchens
Feeding and shelter support trailers
Drop trailers
Tractors
Explain:
ERVs – Over 300 emergency response vehicles are located at chapters around the country. Chapters are responsible for vehicle maintenance and providing two drivers for each ERV that is assigned to a DRO.
Other Red Cross assets like mobile kitchens, tractors to pull the kitchens, shelter support trailers and feeding support trailers are located at chapters around the country.
These vehicles are tracked using their nationally assigned ID numbers.
Bridge:
Red Cross operates a courier service to deliver mail and supplies and shuttles workers to and from work sites.

29. Courier Service Red Cross couriers:
Make daily runs to service delivery sites, kitchens, shelters and affected chapters.
Deliver supplies and mail.
Transport workers to and from airports and work sites.
Review the slide.
Explain:
It is ideal for couriers to run on an established schedule.
This allows them to go to their sites and return with requested info or requests in a timely manner so that the requested info or material can be delivered the next day.
Couriers do not transport clients or personal items belonging to clients.
Ask:
What information or knowledge would a courier need?
Possible answers
Local knowledge of the geographical area
Maps and directions
Disaster assessment information to navigate blocked or inaccessible areas

30. Workers in Transportation
What skills and abilities do workers in the Transportation activity need to successfully complete their tasks?
What knowledge would be helpful to do this type of work?
Instructor Note: Option: have participants pair up with a partner for about a minute to discuss their ideas before you ask them to consider the questions on the slide.
Ask:
What skills and abilities do workers in the Transportation activity need to successfully complete their tasks?
Accept all answers from the group.
Add the following if participants do not provide them:
Attention to details
Ability to drive large vehicles
Organizational skills
Database entry skills
What knowledge would be helpful to do this type of work?
Mechanical knowledge
Vehicle safety knowledge
Bridge:
We've discussed what Facilities and Transportation workers do, now let talk about the Supply activity.
Refer participants to page 6 in their participant guides.

31. Supply Supply is the gatekeeper of the requisition process.
Supply is responsible for the Disaster Requisition, Form 6409.
Form 6409, is used to request and track all items or services (expendable and non-expendable) that are:
purchased
rented
leased
loaned
donated
Review the slide and explain:
Supply workers provide a conduit for gathering and disbursing supplies to a disaster relief operation.
When workers need supplies like pens and notepads, tables, blankets and copiers, they must request them through the Supply activity.
Supply workers review the requisition (Form 6409) and decide how to resource it.
The requested item may be already stocked in one of our warehouses (e.g., cots, blankets, rakes and shovels).
It may need to be purchased or rented locally (e.g., office supplies, paper goods, copiers or pallet jacks).
It may be available through a national contract, such as a food products vendor or an auto leasing company.
It may be available through a donation. We call such donations In-Kind donations.
We often get bottles of water and bleach donated.
In-Kind donations are helpful and reduce operating expenses, but take more time to procure.
Some requested items are expendable and some are considered non-expendable.
Ask: Who knows the difference between expendable and non-expendable items? Answer:
Expendables items are used up on the operation, such as cleanup kits, comfort kits and office supplies.
Non-expendables are items that have a life after the operation such as cots, and food storage containers, called Cambros. They are collected and returned at the close of the operation.

32. Disaster Requisition Form 6409
Three way match:
Approval signatures
Signed receipt
Invoice
Distribute a copy of Form 6409 to each participant.
The form is in three parts:
The first page has the request and the required approval signatures.
The second page, F6409-B is the Disaster Receipt. It is a proof of receipt that the product has been delivered to the requestor.
The third page or Part C, is the Bill of Lading (F6409-C).
It is filled out by the entity that is shipping the goods or services.
A packing receipt or invoice can substitute for Part C of the Form 6409.
• Once delivery is made, the paperwork is returned to Supply to reconcile using a three-way match process, which means checking for :
An approved requisition document
A signed receipt document
An invoice document
Ask:
What questions do you have about the requisition form?

33. Supply In-Kind Donations Nat’l Headquarters Procurement Warehouse
6409
6409
6409
Supply
Ask: Who can explain this graphic?
Answer: All requisitions, Form 6409s are sent to the Supply activity. Workers review them and determine the most effective way to fulfill the requests.
Explain:
Procurement may:
Use retail stores or vendors to purchase the items, or rental companies to secure equipment. It works with facilities to locate buildings.
In-Kind Donations will:
Solicit donations from known contributors (like Home Depot) or seek out new donors for items such as, water, bleach and shovels.
Red Cross Warehouses called Disaster Supply Field Centers (DSFCs), may have the items in stock:
Typically, they have cots, blankets, tables, chairs, technology equipment, and clean up kits that can be quickly shipped to disaster locations.
National Headquarters Logistics Staff in DC
May activate national contracts or locate large vendors, partners or government agencies to secure food, supplies and equipment needed for operations.
They work closely with Shared Services and Disaster Finance to leverage the best financial opportunities.
Bridge: Let’s take a closer look at Procurement.
In-Kind Donations
Nat’l Headquarters
Procurement
Warehouse

34. Procurement Obtains and replenishes supplies Acquires services
Retrieves supplies
Returns items after the disaster
Explain:
As we mentioned in the previous slide, Procurement is responsible for obtaining and replenishing supplies through donations, loans, rentals or purchases.
It also acquires services needed for the disaster relief operation, such as janitorial, dumpster or security.
Procurement works with Life Safety & Asset Protection to provide security.
Procurement works with In-Kind Donations for assistance in fulfilling requested items.
Procurement is also responsible for retrieving and returning remaining materials and supplies from the relief operation.
It maintains the paperwork, receipts and invoices to submit to Supply for completion of the three-way match process.

35. Supply and Procurement Workers
What skills and abilities do workers in the Supply and Procurement activities need to successfully complete their tasks?
What knowledge would be helpful to do this type of work?
Instructor Note: Option: have participants pair up with a partner for about a minute to discuss their ideas before you ask them to consider the questions on the slide.
Ask:
What skills and abilities do workers in the Supply and Procurement activities need to successfully complete their tasks?
Accept all answers from the group.
Add the following if participants do not provide them:
Attention to details
Good customer service
Shopping skills
Ask: What knowledge would be helpful to do this type of work?
Knowledge of supplies needed for disasters
Knowledge of supply chain management
Bridge:
Let’s move on to the Warehousing activity.

36. Warehousing
Warehouses are short-term, pass-through storage areas for DRO supplies.
Inventory control is a priority.
Refer participants to page 7 in their participant guides.
Explain:
When large quantities of items need to be temporarily stored, the Red Cross opens warehouses.
Earlier in the course we talked about what the needs were for a warehouse facility.
Items in a warehouse are usually palletized cases of clean-up kits, bleach, cots, food items, snacks and water that are shipped in by vendors or the DSFC’s.
Warehouses are our distribution centers.
Warehouse workers check the Form 6409 for accuracy and appropriate approvals before distributing.
Inventory management is critical.
Bulk distribution items are often staged from warehouses.

37. Workers in Warehousing
What skills and abilities do workers in the Warehousing activity need to successfully complete their tasks?
What knowledge would be helpful to do this type of work?
Ask:
What skills and abilities do workers in the Warehousing activity need to successfully complete their tasks?
Accept all answers from the group.
Add the following if participants do not provide them:
Skills to drive a forklift
Ability to be on your feet and do a lot of walking
Able to tolerate hot or cold temperatures
Ability to lift heavy items
Ask: What knowledge would be helpful to do this type of work?
Knowledge of materials handling
Knowledge of inventory controls
Bridge:
Let’s take a quick look at In Kind Donations.

38. In-Kind Donations
Works with national contracts, partners and various companies to obtain donations of goods that are needed and can be received in a timely manner.
Manages offers from companies that want to donate items for clients to use.
Explain:
I mentioned earlier that we would briefly discuss In-Kind Donations. The reason is that In-Kind Donations is managed by the corporation’s Development (fundraising) department and works operationally with the Logistics group.
Often companies want to donate goods to the Red Cross. In-Kind Donations workers determine if the items offered are appropriate and if they can be used for the current disaster response.
In-Kind Donations is responsible for acquiring supplies and materials needed on a relief operation without cost to the operation. This helps guard the donated dollar by defraying some of the cost of the operation.
Workers in In-Kind Donations report the dollar value of donations received daily on the daily report and keep records of the donors and resources for chapters’ future use.
In-Kind Donations ensure that donors are recognized and receive thank you letters.
If you would like to learn more about this activity, speak to your chapter disaster director about further training.
Ask: What questions do you have about In Kind-Donations?
Bridge:
We are now ready to look at the last Logistics activity, Life Safety & Asset Protection.

39. Life Safety & Asset Protection (LSAP)
Responsible for safety of all Red Cross material and human assets.
Identifies physical security
Acts as the liaison with local, state and federal law enforcement.
Review the Slide
Explain:
Life Safety & Asset Protection, usually shortened to LSAP, is responsible for the safety of all Red Cross assets, both material and human.
LSAP workers visit the facilities that Red Cross uses to make safety inspections and recommendations for safety improvements.
Sometimes LSAP workers manage traffic control at disaster relief headquarters and warehouse facilities.
Workers in this activity serve as liaisons with local, state and federal law enforcement.
Most LSAP workers have backgrounds in law enforcement or security services.
Ask:
We have looked at all of the activities within the Logistics group. Do you have any questions before we move on?
Bridge:
Let’s do a short activity about how Logistics might support a small disaster at your chapter.

40. Logistics Group Activity
Read the scenario on page 8 in your guide.
In your group, discuss and answer the question(s) you were assigned on page 9.
Select a spokesperson to report out to the group.
Preparation time: 10 minutes
Instructor Note:
The scenario and the answers to the questions are at the beginning of this guide.
Participants may have different levels of knowledge about requests made for the disaster response. Allow them to brainstorm, but monitor that the group discussions to keep them focused on the small scenario operation described in the scenario.
Depending on the number of participants, the activity could take minutes.
Conduct the activity.
Divide the class into groups of 3 or 4 participants.
Have the participants take a minute to read the scenario.
Assign questions to the group; depending on the number of groups, each group may have more than one question.
Allow the participants 10 minutes to complete their discussion.
Not every item needs to be reported. This scenario is the basis for a discussion and exact answers are not expected.
Be supportive of the answers given and tactfully correct incorrect responses.
Debrief the activity using the next two slides:
The next two slides contain the questions.
Reveal the questions one at a time.

41. Scenario Questions
What kinds of supplies, equipment and services will Logistics need to provide to set up and operate the shelter? What items might be available at the chapter?
What types of vehicles will be needed to support the response? How might they be procured?
Hot meals and sandwiches will be provided by a caterer for lunches and dinners at the shelter. What other food, drink, and supply items will be needed to support the feeding at the shelter? How might they be procured?
Instructor Note: Reveal each question one at a time.

42. Scenario Question (cont.)
A request was made for a Red Cross canteen with drinks and snacks for three days. What will Logistics need to do to support the request? Who determines the quantities?
Based on the scenario, what services will Logistics need to provide when the shelter closes and people are returning to their apartments?
Instructor Note: Reveal each question one at a time.

43. Logistics Review Who are the clients of the Logistics group?
What questions do you have about the various Logistics activities?
Facilities
Transportation
Supply
Procurement
Warehousing
In-Kind Donations
Life Safety & Asset Protection
Summarize by adding the following:
Everyone is a Logistics client.
Logistics is a support group that is responsible for ensuring all the other groups and activities have all the tools necessary to provide quality, cost-effective service to those affected by disaster as soon as possible.

44. Key Points to Remember About Logistics
Logistics has the major role in acquiring, tracking and returning of all equipment and supplies needed on a disaster operation.
Logistics is responsible for being a good steward of the donated dollar.
Logistics is responsible for keeping an accurate record of goods and services for the operation.
Review the slide.
Ask:
Are there any questions?
Explain:
To take the next step in Logistics, work with your chapter disaster leadership to build your career track.
Thank you for your participation in the class today.