1. Overview Daneen Calvin, Director
Governance Relations – Community Boards

2. Community Board Team
Daneen Calvin, director
Pam Westerlin, program manager
Cyndi Sandahl, administrative specialist

3. Governance Relations – Community Boards
2015 Alignment and Support Goals
Support collaborative connections among Community Boards (CBs), and between Community Boards, local management and the system.
Ensure effective governance practices to meet changing system and local needs and expectations and optimize Community Board contributions to the PH&S Strategic Plan.
Advance knowledge transfer, standardization, and rapid deployment of leading practices.

4. Governance Relations – Community Boards
2015 Key Focus Areas
Advance and support board-leader-system partnership.
Enable board focus, education and dialogue around health of community/ies.
Explore collaborative synergies among our Community Boards, Philanthropic Boards, System Board and Sponsors.
Standardize board portal contract and access.
Welcome and integrate new affiliate boards.

5. Community Board Alignment & Support
High-Level Cadence for Annual Processes
Community Board Alignment & Support
2015
2016 Q1 Q2 Q3 Q4
Common Board Operating Systems
System-Wide Monthly Updates
Executive Performance Review
Board Performance Review / Self-Assessment
Annual Quality Report
Conflict of Interest Disclosure Survey
Community Board Development
Shared Governance Annual Refresher
Governance Conference
Annual Chair Meeting
Advisory Group
Ongoing Communications
ChairPoint Site Collaboration Tool (Directors Desk coming in 2015)
Monthly “Community” eNewsletter
IRS Form 990 Advance Information

6. Community eNewsletter

7. Community Board Accountabilities
for the system strategic plan
mission
As people of Providence, we reveal God’s love for all, especially the poor and vulnerable, through our compassionate service.
vision
Together, we answer the call of every person we serve: Know me, care for me, ease my way.®
core values
Respect Compassion Justice Excellence Stewardship
Core System Strategy
Creating healthier communities, together
strategies
Inspire and develop our people
Build enduring relationships with consumers
Create alignment with clinicians & care teams
Develop and thrive under new care delivery & economic models
Grow by optimizing expert to expert capabilities
Community Board Accountabilities
Caregiver Engagement
Delegated
Review annual survey results, action plans and monitor progress
Physician Engagement
Mission Integration
Review Annual mission report /selected mission accountability measures
Input to Local CE’s Annual Performance Evaluation
Shared
Complete annual self assessment
CMB Membership Recruitment and Assess Board Effectiveness
Determine competencies needed for board
Conduct annual board self assessment
Community Relations & Advocacy
Review annual advocacy plans
Review community engagement plans
Selectively participate in appropriate initiatives
Community Needs Assessments and “Community Best Citizen”
Approve CNA every 3 years. Ensure plan and outcomes are communicated internally and externally to show health needs addressed
Ensure effective relationships to meet CNA identified needs and achieve Triple Aim
Patient Experience
Monitor local annual goals/ensure adequate progress
Become educated about Net Promoter score for patient loyalty and likelihood to recommend hospital and medical group; ensure appropriate plans.
Clinical and Service Quality across the Continuum – System Quality Strategic Plan
Monitor quality and safety metrics
Development of Local Quality Goals
Identify and track specific local improvement goals
Clinical Credentialing
Approve clinical privileges and (re)appointments
Local Charity Care Strategies
Approve and monitor local plans - for a defined group of charity care patients - to improve care outcomes and efficiency and ensure care is provided in the optimal setting .
Market-based Economic and Care Delivery Models
Become educated re accountable care strategies and success factors and align governance practices and structures with new delivery models
Annual Budget and Long Range Financial Plan
Provide advice and counsel, recommend approval
3-Year Strategic Plan
Market-based Growth Opportunities
Provide advice and counsel regarding:
Innovative partnerships
New customers
Local growth and development plans

10. Today’s Agenda Heritage & Mission Shared Governance Model
Legal, Regulatory & Compliance
Quality