1. Microsoft Bot Framework: changing how we communicate with users
Tom Morgan
Senior Development Consultant, Modality Systems

4. Bring Your Own Platform
Users will use whatever platform works for them.

5. vs Home WiFi Easy setup Complicated setup € €€€ Basic features
Less options
Scales OK for most people
Requires no special skills
Complicated setup
€€€
More powerful
More options
Scales better
Requires specialist skills

6. Your Application Your Website Your Code
JOIN
Office 365 Skype Online Meeting
CREATE
Website users without
Skype for Business client
JOIN
Skype for Business client
JOIN
Mobile app users

7. 2015 Skype Web SDK (2016 on Office 365) 2016 Mobile App SDK 2017…
New APIs for Office 365
2015 Skype Web SDK (2016 on Office 365)
2016 Mobile App SDK
2017…

8. Trusted Application API
Public Preview
RESTful API model, HTTP-based
Office365 today, “planned” for on-prem
Meeting creation & management

9. Your Application Your Website Your Code
Skype Web SDK
Trusted Application API
JOIN
Office 365 Skype Online Meeting
CREATE
Website users without
Skype for Business client
Mobile App SDK
JOIN
Skype for Business client
JOIN
Mobile app users

10. Remote-Advisor Scenario
Private Skype for Business meeting, automatically
Access via Web or Mobile
Fully Office365, no hardware needed
Virtual Health care templates

11. Microsoft Bot Framework
Platform for Bot Development (others exist)
Write Once, Deploy Many
Use Microsoft Cognitive Services for intelligence

13. Create your own QnA Bot from an existing FAQ page.
Go to QnAMaker.ai, create new service
Azure: Create new Bot Service, once deployed generate API Key & Passcode, Choose C#, Q&A Sample
Go to dev.botframework.com to configure bot

14. Not going to talk about... Cards, buttons and other visuals
Persistent state
Authentication
Hand-off to human

15. Bot Framework template LUIS – AI as a service Simple .NET coding
Building from scratch
Bot Framework template
LUIS – AI as a service
Simple .NET coding

16. Bot Framework: not just for developers!
Build a FAQ Bot in QnAMaker
Create an AI model in LUIS for your next project
Explore what you can do with the Bot Framework

17. Microsoft Bot Framework: changing how we communicate with users
me: Tom Morgan
where I work: Modality Systems
where I write: blog.thoughtstuff.co.uk
where I tweet: @tomorgan