1. A Moodle for Parent Volunteers in Schools
Introduce
Little lighter
No technical stuff in here - technomoron
bit of a Case study on how Moodle is being used to help volunteers

2. Moodle Dept. eLearning Dept. Training Dept.
Small organisation – 4 staff – might be at service of over 5000 volunteers
P&Cs – PTAs etc You may also know them as beast you have avoided

3. Who and what? All are volunteers Corporate Governance training
Who do we train and what would we train them in?
Lot of literature on training volunteers and a lot on using moodle
Difference – no assessments Motivation for engagement is different
A lot of motivation is ntrinsic – but we threw in a few bribes
Corporate governance – fundraise, money, employees
In this light we started from scratch – one year old…. Still in nappies.
Somethings have been very successful…and then
sometimes we have had to change those nappies
Forum conversion and loss

4. Volunteers and learning Motivated
Split our volunteers in three levels – so you can see how we are targeting our moodle
First level - motivated
Always the first to put their hands up, do things such as organising bake sales

5. Credit: ‘Bad Moms’ 2016 STX Entertainment
They are active at face-face training and in moodle. In fact they would do training no matter what format
Some of these are also taking some of the workload off me in Moodle (bit later)
Credit: ‘Bad Moms’ STX Entertainment

6. Volunteers and learning Motivated
Reluctant
reluctant to attend face to face training – main target with Moodle
1 Accessibility – own example
Time poor – mums, jobs
lacking in confidence – not turn up, do it in own home
Training in a readily accessible format – mobile learning
Last – probably not attend training or use moodle
knowledge and skills– but target them indirectly

7. Why Moodle? Accessibility Community focus (forums)
Costs (not-for-profit)
Accessibility – face-to-face not for everyone
Community Inspiration – membership of a few online forums
2500km – never see each other
Forums major part
Example – country school with 23 kids – hands in same pockets all the time
Costs – travel, accommodation, insurances, time – then maybe 8 turn up
Provide similar with webinars

8. What we’ve learnt Social media integration is key
While we’ve only been doing this 12 months – we’ve been helping volunteers since 1921
Demographic – females, mums, home, employed, semi-employed, varying levels of education
Feeding from Facebook to Moodle
Eg discussion prompts
Competitions – publications, memes
surveys
These are all baits to bring people in

9. What we’ve learnt Use volunteers Define roles for them
Volunteer Regional Contributors
Define a role for them – certain privileges

10. What we’ve learnt They lurk! Monitor activity Logs activity reports
FAQ example – 100 FAQs
Next challenge – get them out from hiding

11. What we’ve learnt Branding
We don’t use term Moodle – sorry – we want to Keep it as a community
Also make it visually appealing – lots going on and changed often
2nd marketing spot - Download the guide - prompts

12. What we’ve learnt Make it easy for them
Sometimes taking next step is a barrier
Looking into Facebook plug in authorisation method
Branded app
They are volunteers after all

13. Thanks
Without developers we wouldn’t be able to do what we do