1. Less Formal, More Experiential: Aligning Learning Strategy to the Modern Workplace

2. 70/20/10 Framework 10% 20% 70% Formal Informal Experiential Formal
Education based learning via structured courses, classroom, eLearning, testing
Informal
Learning with others via conversations, feedback, coaching, networks
Experiential
Experience on the job and practice
Formal
Informal
Experiential

3. 1. The Past: Who Owns Learning?

4. 50% originates outside L&D
Learning Investment
50% originates outside L&D
70% wasted
50% + of L&D investment in a typical organization originates OUTSIDE the L&D function.
70% of this learning investment is WASTED, as it’s either redundant or LOW-QUALITY learning.
Source: CEB 2015 L&D Functional Effectiveness Survey
Source: CEB 2015 L&D Functional Effectiveness Survey

5. 2. The Present: Building Bridges

6. 3. The Future: What’s Next?
“2/3’s of business leaders believe they are held MORE ACCOUNTABLE for developing learning opportunities for their teams than they were 3 years ago”
Source: CEB 2015 L&D Functional Effectiveness Survey

7. 2. Standardize Processes
How to Franchise Learning
1. Streamline Inventory
2. Standardize Processes
3. Deliver Single Brand
Streamline Inventory:
Partner with the learning community to identify and reduce redundancy across the organization.
Standardize Processes:
Enable our learning partners to participate in creating enterprise-wide L&D standards (Identify the optimal ownership structure for all learning activities to avoid redundancies
and inefficiencies).
Deliver a Single Learning Brand:
Improve all the capabilities of the business to deliver high-quality learning
Source: CEB

8. What did we learn? 1 2 3
Use 70/20/10 as guidance for a blended strategy
Most impactful learning is with others & experience
Create Bite-sized learning experiences
Use the 70/20/10 framework as guidance for implementing a blended learning strategy
Recognize that the most impactful learning experiences occur when learning with others (20), and via experience (70)
Where possible, deconstruct existing courses to be bite-sized learning experiences
Partner with the business to integrate efforts, remove redundancies, and share learning activities
Challenge your learning landscape by shifting the value delivery focus of L&D from supplier of learning, to franchisor of learning 4 5
Partner with the business
Shift value focus from supplier to franchisor