1. Age management for sustainable development of organisations
Agita Kalvina
Consultant in General and HR Management
Scientific Advisor for MSc in Human Resource Management, Professor,
RISEBA
EUPAN meeting, Riga
June 12, 2015
A.Kalvina RISEBA

2. Pleased to meet you
Scientific Advisor for MSc in Human Resource Management and Health Management, Professor, RISEBA University
Chair of the Board and Consultant of Ltd. Smart Change Consult (General and HR Management consultancy)
PhD student, Faculty of Public Administration and Economics, University of Latvia
Consultancy work in the field of organisational development and change management, strategic planning, performance management and reward systems, competence models, performance assessment and leadership development
15 year experience in organizational change management and strategic human resource management
Some of previous job experiences
Senior Consultant at Ltd. Fontes Management Consultancy
Director British Council Latvia, Regional Manager of HR Change Programme British Council
Project and programme management of bilateral and EU programmes in the field of organizational strategic management and change 2

3. Warm up exercise
Remember the time in your professional life when you were most successful, productive and motivated Where did this feeling come from?!
A.Kalvina RISEBA

4. Empiric evidence from perspective of managers in Latvian Public administration
~ 1700 middle and senior managers said:
The most important things for me feeling motivated:
vision, clear and tangible goal, positive result of my work
trust, autonomy from my management
challenging and creative tasks
involvement in important decision making
opportunities to develop professionally and career wise
fair feedback and appreciation
A.Kalvina RISEBA

5. What do employees expect from their managers in turbulent times?
©Krauthammer International

6. Formula of high performance
High performance = Skills, capabilities x Understanding of tasks x Motivation x Environment
Mitchel 1982

7. Success storey of sustainable organisations
Leadership
Ability of managers to lead successfully strategic planning and change management process, communicate and provide feedback/praise
Cascading of goals
Cascading goals of organisation from the top to the bottom level, personal responsibility of managers in achieving results and set goals – link to performance agreements and pay
Participation
Employees engage and feel committed to setting and achievement of common goals of their team, structure or organisation

8. Development needs for managers
Visioning, strategic planning and goal cascading
Change management
Proactive contribution to institutional decision making
Process analyses and improvement, system creating and monitoring
People skills
Self awareness and self-development!!!
A.Kalvina RISEBA

9. Is motivation aspects differ among age groups?!
Pay and reward
Work environment
Clear vision and goals
Opportunity to develop, career growth, learning
Challenges and opportunity to share ideas
Engagement
Availability of new technologies
Flexible working
A.Kalvina RISEBA

10. Challenges to public administration environments
Loyalty to company versus employer branding
Regulated working time versus flexible working
Process orientation versus result orientation
Reward linked to time in service versus performance related pay
Directive management versus engagement
A.Kalvina RISEBA

11. Key benefits of age profiling
Getting the best value from recruitment and staff development budgets by detecting negative trends caused by ageist practices – for example, low application rates and unsuccessful appointments in some age bands.
Providing an early warning of potential knowledge or skills gaps – for example, retirement peaks in key areas.
Supporting initiatives to reduce staff turnover by showing where staff need to be retained and low levels of job satisfaction – for example leaver ratios in different sections / roles across age bands.
Encouraging workforce efficiency by comparing performance trends and identifying areas for further development – for example, greater participation in training.
A.Kalvina RISEBA