1. Business Communications
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Business Communications
Create a Business Letter.
Usually person to person or up the ladder.
Create a Memorandum.
Usually to a large group laterally or down the ladder.
* Review Letter & Memo before proceeding.
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2. Business Letter Types (just a few ideas)
Sales Order Letter
Confirmation Letter
Cover or Application Letter
Acceptance Letter
Thank You Letter
Request Letter
Claim/Complaint Letter
Invitation Letter
Welcome Letter
Informational Letter
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3. Business Letter Parts Heading or Return Address - Letterhead Date
Inside Address
Salutation
Body
Complimentary Close
Signature Line
References Initials (Author/Typist)
Optional
Enclosure
Attention Line
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4. Business Letter Format 3 Styles
Block Format
All Paragraphs Double Spaced. No Indents.
Modified Block Format
All Paragraphs Double Spaced. Return Address or Heading, Date, Close, and Signature at 4.25” (Horizontally Centered)
SemiBlock Format
All Paragraphs Single Spaced & Indented. Return Address, Date, Close, and Signature at 4.25” (Horizontally Centered)
ALL letters use 4 spaces after Date and after Closing.
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5. Business Letter Parts Handout 9/22/2018 12:43 AM Return Address
Reference Initials

6. Business Letter Styles
The following pictures show what a one-page business letter should look like. There are three accepted styles. The horizontal lines represent lines of type.
  Modified Block Style Block Style SemiBlock Style
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7. WE WILL ONLY USE BLOCK FORMAT
LEFT MARGINS
DOUBLE SPACING EXCEPT
4 SPACES AFTER DATE
and
4 SPACES FOR SIGNATURE
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8. Memorandum Setup Headings: Double Space, Bold, All Caps Body
TO:
FROM:
CC:
DATE:
SUBJECT:
Body
Reference Initials
Attachment
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9. Memorandum Setup
Press for Definition
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10. Addressing an Envelope
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11. Variations on Addressing an Envelope#1
Stephen J. Rocco
5 Appleseed Drive
P.O. Box 319
Greenville, RI #2
Stephen J. Rocco
c/o Smithfield High School
* c/o means “In care of” when sent to someone in a large organization or if you reside as a guest in someone’s home.
* Mail man will deliver to address that is directly above the City, ST, ZIP
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12. Internet Search Activity PRESS HERE FOR DEFINITION
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Go Back to your Desktop.
Internet Search Activity
Using your Partner – Go online and Go to:
Lookup the word “re" (as a preposition)
Find Definition :
PRESS HERE FOR DEFINITION
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13. Complete Letter and Memo exercises for your Portfolio.
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Complete Letter and Memo exercises for your Portfolio.
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