1. The Art of Project Story Telling Through Innovation
Karyn Stock-MacDonald Jane Gallant
October 27, 2016

2. Intentional Innovation
We have chosen to be intentional about innovation, invested in:
TIME
PEOPLE
PEOPLE: Full-time in-house Innovation Coach/Facilitator, + 13 trained “Coaches-at-Large”
TIME: We set aside time to innovate, collaborate, strategize and be creative
TOOLS: Trained facilitators using proven tools and methods to drive innovative thinking (Environmental Scan, Design Thinking, Root Cause Analysis, Ideation: Brainstorming, Brain-writing, Stimulus Response Innovation)
TOOLS

3. Intentional Innovation
Culture
Measure, Recognize and Celebrate
Believe we must innovate
Happy to share
Culture: It’s NOT a project, its part of the culture, a way of work
Measure, Recognize and Celebrate - measure and report, reward innovative behavior (panels, promotion, awards, story-telling)
Believe we must innovate – Shared vision among leadership = investment, action and support
Happy to share - our model and knowledge

4. Project Management Support Office (PMSO)
R&D
LEARNING
We position projects for success by:
3 focus areas:
R&D PMI – Project Management Institute – International PM Best Practices Develop TEMPLATES Tailoring industry best practices to be applicable to City projects
Learning Opportunities Providing a variety of learning opportunities for staff. TRAINING – Each project brings new challenges requiring staff to grow and to adapt to the changing demands. Giving staff the knowledge to do better and opportunities to learn from each other results in better project delivery across the organization.
COMMUNICATION Communication Increase the project management community by building awareness and outreach, we do this by
SharePoint Project Sites, PM Community of Practice, PMAC - Advisory Committee with a cross department representation of project leads was established to provide input to the Project Management Support Office to ensure that the Office is providing products and services that are relevant in the field and meeting the needs of our project lead.
COMMUNICATION

5. = We partner to INFUSE Innovation into Project Management PROJECT
Driving innovation through facilitation for better Project Management outcomes
PROJECT
MANAGEMENT

6. How do we Project Story tell through Innovation?
Project Kick-off and Developing a Shared Project Vision
World Café
Individual -> Group Brainstorming
Random Stimulus Method
Project Team Building – Mini Prototypes
Project Debrief & Lessons Learned session
Project Accelerator - Deep Dive
These tools can be used throughout the life of the project
Using the Consensus Workshop method we develop a vision for the project or whatever we are producing to get a unified understand of what the project is about
Driving conversation by using cross-pollination that allows for deeper questions and answers. This is when you want to involve everyone in the room like public consultation, project steering committee or project team meeting.
Individual -> Group Brainstorming
Random Stimulus Method – uses a random object and has you relate it to your problem or topic
Deep Dive – Takes 3-6 months of project work down to 2 days. Uses a ‘war room’

7. DEMO Random Stimulus Individual Brainstorm (4 ideas)
Good, Better, Best (Top 1-2 ideas)
We also use the Focus Conversation method to wrap up our discussions…

8. Wrap-Up Focus Conversation
JANE – Yet another method we use that is based on ORID and it has a specific order of asking questions
Focused conversation questions…

9. Learn Something? Want it?
Leave us your business card and/or name and we would be happy to share our How-To Guide!