1. Win Shih, Ed. D. University of Southern California
From Cost Center to Strategic Asset: Managing Technology at a Time of Contracting Budgets & Expanding Expectations
Win Shih, Ed. D.
University of Southern California

2. USC & USC Libraries Decentralized IT operation
Responsibility Center budgeting
Decentralized framework
Budget performance at unit
Revenue centers or cost centers
Opportunities & risks

3. Divest Move away from dated technologies Source operations elsewhere
SaaS and cloud computing
Library services platforms
Electronic resources management

4. Differentiate Identify unique value proposition
Informatics and digital knowledge Initiatives
USC Digital Repository
Collaboration among library & IT
Suite of services

6. Leverage the Opportunities
USC Digital Library
External grant-funded projects
NEH grant
Online stores
Corbis, SmugMug; 1000 Museums
Search engine optimization
Social media platforms
Pinterest; Twitter

7. Be Innovative E-commerce Form partnership Amazon Associates
Online fine payment
Form partnership
Campus
Vendors
Other organizations

11. Questions?
Thank You
Divest technologies that can be sourced elsewhere and of practices that have become inefficient; moving away from methods whose effectiveness is waning and by adopting practices that better fit the new world; make room for a new set of practices, new infrastructure; business process redesign; moving from historical services onto emerging platforms
Example: SaaS / cloud computing that saved us over $100,000 over the five-year period;
Reviewing library services platform (combining Discovery services and ILS; consolidate HSL and UPC)
CSU moving from individual library ILS to consortial ILS
ERM: rely vendors for the maintenance of links