1. Kanban through its values @asplake #lkuk13 Kanban through its values Mike Burrows @asplake mike@djaa.com positiveincline.com meldstrong.com

2. Kanban through its values @asplake #lkuk13 What is Kanban?

3. Kanban through its values @asplake #lkuk13 What is Kanban? My constraints: no mention of productivity, efficiency, effectiveness multitasking, waste no Japanese jargon (Kanban aside) generous towards what you do now (Scrum, say)

4. Kanban through its values @asplake #lkuk13 What is Kanban? The Kanban method [1] is an evolutionary approach to change

5. Kanban through its values @asplake #lkuk13 What is Kanban? Kanban is the humane, start with what you do now approach to change

6. Kanban through its values @asplake #lkuk13 Kanban is like onions! Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

7. Kanban through its values @asplake #lkuk13 Kanban is like onions! Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

8. Kanban through its values @asplake #lkuk13 Kanban is like onions! Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

9. Kanban through its values @asplake #lkuk13 Kanban is like onions! Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

10. Kanban through its values @asplake #lkuk13 Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

11. Kanban through its values @asplake #lkuk13 CP1: Visualize CP4: Make policies explicit CP5: Implement feedback loops Drive 1: transparency

12. Kanban through its values @asplake #lkuk13 Transparency: make knowledge work visible

13. Kanban through its values @asplake #lkuk13 Transparency: self-organise around the work

14. Kanban through its values @asplake #lkuk13 Transparency: capture learning

15. Kanban through its values @asplake #lkuk13 Transparency: explicit policies - local

16. Kanban through its values @asplake #lkuk13 When priorities need to change, inform the people affected Transparency: explicit policies - global

17. Kanban through its values @asplake #lkuk13 Transparency: feedback loops

18. Kanban through its values @asplake #lkuk13 Transparency: feedback loops

19. Kanban through its values @asplake #lkuk13 CP1: Visualize CP4: Make policies explicit CP5: Implement feedback loops Drive 1: transparency

20. Kanban through its values @asplake #lkuk13 CP2: Limit work-in-progress (WIP) Drive 2: balance

21. Kanban through its values @asplake #lkuk13 4 Balance: pull systems for knowledge work

22. Kanban through its values @asplake #lkuk13 4 Balance: pull systems for knowledge work

23. Kanban through its values @asplake #lkuk13 4 Balance: pull systems for knowledge work

24. Kanban through its values @asplake #lkuk13 Balance: demand vs capacity

25. Kanban through its values @asplake #lkuk13 Balance: urgency-driven vs date-driven

26. Kanban through its values @asplake #lkuk13 Balance: date-driven vs interrupt-driven

27. Kanban through its values @asplake #lkuk13 Balance: short, medium & long term

28. Kanban through its values @asplake #lkuk13 Balance: delivery, improvement, experiment

29. Kanban through its values @asplake #lkuk13 Balance: customer, team, organisation

30. Kanban through its values @asplake #lkuk13 CP2: Limit work-in-progress (WIP) Drive 2: balance

31. Kanban through its values @asplake #lkuk13 CP6: Improve collaboratively, evolve experimentally [using models [and the scientific method]] Drive 3: collaboration

32. Kanban through its values @asplake #lkuk13 Collaboration: creative relationships

33. Kanban through its values @asplake #lkuk13 Collaboration: the means to solve problems

34. Kanban through its values @asplake #lkuk13 Collaboration: and a problem-solving focus process-wise people-wise

35. Kanban through its values @asplake #lkuk13 Collaboration: the small print CP6: Improve collaboratively, evolve experimentally [using models [and the scientific method]]

36. Kanban through its values @asplake #lkuk13 Collaboration: build and borrow models Models InternalExternal How things work How to change them

37. Kanban through its values @asplake #lkuk13 Collaboration: evolve experimentally

38. Kanban through its values @asplake #lkuk13 CP6: Improve collaboratively, evolve experimentally [using models [and the scientific method]] Drive 3: collaboration

39. Kanban through its values @asplake #lkuk13 Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

40. Kanban through its values @asplake #lkuk13 Direction Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

41. Kanban through its values @asplake #lkuk13 CP3: Manage flow Direction 1: customer focus

42. Kanban through its values @asplake #lkuk13 CP3 (expanded): Manage flow, seeking smoothness & timeliness, anticipating customer needs Direction 1: customer focus

43. Kanban through its values @asplake #lkuk13 CP3 (expanded): Manage flow, seeking smoothness & timeliness, anticipating customer needs Direction 1: customer focus

44. Kanban through its values @asplake #lkuk13 Knowing what youre delivering, to whom, and why Direction 1: customer focus

45. Kanban through its values @asplake #lkuk13 Customer focus: how?

46. Kanban through its values @asplake #lkuk13 Customer focus: assure satisfaction

47. Kanban through its values @asplake #lkuk13 Customer focus: discover what will be needed

48. Kanban through its values @asplake #lkuk13 Customer focus: discover what will be needed

49. Kanban through its values @asplake #lkuk13 Customer focus: discover what will be needed

50. Kanban through its values @asplake #lkuk13 Customer focus: discover what will be needed

51. Kanban through its values @asplake #lkuk13... anticipating the mobility needs of people and society ahead of time from The Toyota Promise

52. Kanban through its values @asplake #lkuk13 CP3 (expanded): Manage flow, seeking smoothness & timeliness, anticipating customer needs Direction 1: customer focus

53. Kanban through its values @asplake #lkuk13 CP3 (expanded): Manage flow, seeking smoothness & timeliness, anticipating customer needs Direction 2: flow

54. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

55. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

56. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

57. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

58. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

59. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

60. Kanban through its values @asplake #lkuk13 Flow: pay explicit attention [7] to flow

61. Kanban through its values @asplake #lkuk13 keep it visible, value it Flow: pay explicit attention [7] to flow

62. Kanban through its values @asplake #lkuk13 Balance & Flow: related by Littles law lead time = work-in-progress (WIP) throughput

63. Kanban through its values @asplake #lkuk13 CP3 (expanded): Manage flow, seeking smoothness & timeliness, anticipating customer needs Direction 2: flow

64. Kanban through its values @asplake #lkuk13 FP4: Encourage acts of leadership at all levels in your organization – from individual contributors to senior management Direction 3: leadership

65. Kanban through its values @asplake #lkuk13 Leadership: small acts of leadership

66. Kanban through its values @asplake #lkuk13 Leadership: small acts of leadership [13] Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

67. Kanban through its values @asplake #lkuk13 1.What is the process? 2.How can we see that it is working? 3.How is it improving? Leadership: an example leadership routine

68. Kanban through its values @asplake #lkuk13 FP4: Encourage acts of leadership at all levels in your organization – from individual contributors to senior management Direction 3: leadership

69. Kanban through its values @asplake #lkuk13 Direction Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

70. Kanban through its values @asplake #lkuk13 Discipline Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

71. Kanban through its values @asplake #lkuk13 FP1: Start with what you do now Discipline 1: understanding

72. Kanban through its values @asplake #lkuk13 FP1 (expanded): Start with what you do now, understanding [4]: how it serves and frustrates the customer how it works and fails to work for you how it might be changed safely Discipline 1: understanding

73. Kanban through its values @asplake #lkuk13 Are we tampering? [5] Is it bravado? [6] understanding: discipline & safety

74. Kanban through its values @asplake #lkuk13 understanding: discipline & safety How much damage?

75. Kanban through its values @asplake #lkuk13 understanding: discipline & safety Is there time?

76. Kanban through its values @asplake #lkuk13 FP1 (expanded): Start with what you do now, understanding [4]: how it serves and frustrates the customer how it works and fails to work for you how it might be changed safely Discipline 1: understanding

77. Kanban through its values @asplake #lkuk13 FP2: Agree to pursue evolutionary change Discipline 2: agreement

78. Kanban through its values @asplake #lkuk13 agreement from vs agreement between agreement: a leadership discipline

79. Kanban through its values @asplake #lkuk13 agreement in principle, vs agreement in practice agreement: a leadership discipline

80. Kanban through its values @asplake #lkuk13 agreement: less of this… Managers, Higher Organisation, Corporate Systems Customers Peers, Others Impacted Team YOU

81. Kanban through its values @asplake #lkuk13 agreement: …more of this Customers Peers, Others Impacted Team Impacted Implementors Designers Instigators The Change Team

82. Kanban through its values @asplake #lkuk13 Fitness Capability for Change agreement: relentless pursuit Time

83. Kanban through its values @asplake #lkuk13 FP2: Agree to pursue evolutionary change Discipline 2: agreement

84. Kanban through its values @asplake #lkuk13 FP3: Initially, respect current roles, responsibilities & job titles Discipline 3: respect

85. Kanban through its values @asplake #lkuk13 respect: Yes we Kanban! [14] …the dream of an empowered, self- organizing, trusting, respectful workplace… …the dream of organizations that deliver high quality and delight customers with designs that empower rather than frustrate… …the dream of a workplace where cycle times are so short that ideas are turned into valuable functionality when they are needed… Yes we Kanban! David J Anderson [14]

86. Kanban through its values @asplake #lkuk13 respect: the test of a humane method Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

87. Kanban through its values @asplake #lkuk13 FP3: Initially, respect current roles, responsibilities & job titles Discipline 3: respect

88. Kanban through its values @asplake #lkuk13 Discipline Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

89. Kanban through its values @asplake #lkuk13 What is Kanban?

90. Kanban through its values @asplake #lkuk13 What is Kanban? Kanban is the humane, start with what you do now approach to change

91. Kanban through its values @asplake #lkuk13 What is Kanban? The Kanban method [1] is an evolutionary approach to change

92. Kanban through its values @asplake #lkuk13 Reflection Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

93. Kanban through its values @asplake #lkuk13 Homework Choose three values for your meldstrong.com profilemeldstrong.com Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect

94. Kanban through its values @asplake #lkuk13 [1] Kanban, Anderson http://www.amazon.com/Kanban-Successful-Evolutionary-Technology- Business/dp/0984521402/ref=sr_1_1?s=books&ie=UTF8&qid=1364387272&sr=1-1 [2] http://positiveincline.com/index.php/2013/01/introducing-kanban-through-its-values/ [3] http://positiveincline.com/index.php/2013/01/kanban-values-understanding-and-purpose/ [4] Thinking in Systems: A Primer, Meadows http://www.amazon.com/Thinking-Systems-Donella-H- Meadows/dp/1603580557/ref=sr_1_1?s=books&ie=UTF8&qid=1364387371&sr=1-1 [5] Out of the Crisis, Deming http://www.amazon.com/Out-Crisis-W-Edwards- Deming/dp/0262541157/ref=sr_1_1?s=books&ie=UTF8&qid=1364387455&sr=1-1 [6] Good to Great, Collins http://www.amazon.com/Good-Great-Companies-Leap- Others/dp/0066620996/ref=sr_1_1?s=books&ie=UTF8&qid=1364387591&sr=1-1 [7] The Culture Game: Tools for the Agile Manager, Mezick http://www.amazon.com/Culture-Game- Tools-Agile-Manager/dp/0984875301/ref=sr_1_1?s=books&ie=UTF8&qid=1364387632&sr=1-1 [8] Steven J. Spear, The High Velocity Edge [9] http://en.wikipedia.org/wiki/Little%27s_law [10] Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization, Logan http://www.amazon.com/Tribal-Leadership-Leveraging-Thriving- Organization/dp/0061251321/ref=sr_1_1?s=books&ie=UTF8&qid=1364387685&sr=1-1 [11] http://en.wikipedia.org/wiki/Learning_organization [12] The Fifth Discipline: The Art & Practice of The Learning Organization, Senge http://www.amazon.com/Fifth-Discipline-Practice-Learning- Organization/dp/0385517254/ref=sr_1_1?s=books&ie=UTF8&qid=1364387790&sr=1-1 [13] Small acts of leadership positiveincline.com/index.php/2013/06/small-acts-of-leadership/ [14] Yes we Kanban http://www.agilemanagement.net.php5-19.dfw1-2.websitetestlink.com/resources References

95. Kanban through its values @asplake #lkuk13 Special thanks to: Jabe Bloom, Patrick Steyaert, Matthias Jouan, David J Anderson, Dave White, Arne Roock, Bernd Schiffer, Dimitar Bakardzhiev, Greg Brougham, Hermanni Hyytiälä, Janice Linden-Reed, Chris Chan, Zsolt Fabok, Corinna Baldauf, Andy Carmichael, Alex Fedtke, Tom Cagley, Rob Ferguson, Yuval Yeret, Joseph Hurtado, John Miller, Kurt Häusler, Matthias Bohlen, Rodolfo Moeller, Karl Scotland, Mattias Skarin, Alan Shalloway, Pierre Nies, Fred Engel, David Shrimpton, Björn Tikkanen, Simon Thomas, Simon Marcus, Marco Melas, Jon Terry, Maria Alfredéen, Torbjörn Gyllebring, Shridhar Lolla, Jim Sutton, Stephen Parry, Klaus Leopold, Sigi Kalteneger, Gaetano Mazzanti Thank you Photos: Slide14: David J. Anderson & Associates Inc Slide 34: http://en.wikipedia.org/wiki/File:Lennon-McCartney.JPGhttp://en.wikipedia.org/wiki/File:Lennon-McCartney.JPG Slide 35: http://www.nobelweekdialogue.org/?attachment_id=364http://www.nobelweekdialogue.org/?attachment_id=364

96. Kanban through its values @asplake #lkuk13 Mike Burrows @asplake mike@djaa.com positiveincline.com meldstrong.com Contact

97. Kanban through its values @asplake #lkuk13 Homework Choose three values for your meldstrong.com profilemeldstrong.com Drive Direction Discipline transparency balance collaboration customer focus flow leadership understanding agreement respect