1. Student Support at University of Wolverhampton
Grace Deakin
Student Advisor
Faculty of Education Health & Wellbeing

2. Faculty of Education Health & Wellbeing (FEHW) Support – Student Advisors
FEHW Student Noticeboard WOLF Topic
Gemma Thompson – or (WN 301) Walsall and Burton
Grace Deakin – or (WN 301) Walsall
Simon Rose – or City (MH211)
Manny Kaur – or City (MH211)
Independent members of staff offering impartial advice and support; attentive listeners; a link between staff and students; with knowledge of University support services.

3. Student Support in FEHW
Student Advisors
Here2Help
Student Centre
Personal Tutor
Skills for Learning
Who?
Dedicated staff employed within the Faculty to support your University experience
Links to our Graduate Interns
Each campus has a Student Centre, commonly known as ‘Here2Help’
An academic member of staff will act as your personal tutor for the duration of your Degree.
Trained and professional staff supporting your academic work
Based in our Learning Centres
Online and in person support and guidance
What?
Pre-entry support
General support about study and student life
Guidance – referral to University services
Knowledge of the Faculty and its Courses
Enrolment & module registration
Submitting work & examinations
Academic regulations – one week extensions & extenuating circumstances
Leave of absence
Student finance issues
Student enabling centre
Careers & counselling appointments
Support for your academic development and progression
Personal (pastoral) guidance
A consistent point of contact throughout your studies. Three meetings per year.
Transferable support on your academic study skills:
General skills guidance
Academic writing support
Referencing
Searching for literature
How?
Contact:
Regular drop in sessions & appointments
City – MH building
Walsall – WP building
Burton Campus
City - MX building
Walsall - WA building
Log a call – e:vision helpdesk (Help>contacts)
Check who your tutor is on e:vision
Meet with your personal tutor at regular intervals
Visit SAMS to book an appointment   
Skills for Learning website
Workshops
Drop-in sessions
Appointments
Study guides
Online resources
Twitter, Facebook, Skype (wlv_skills) and YouTube

4. University Support Services
Student Centre (WA)
Student Office Services (Here2Help)
Financial advice
Counselling appointments
Careers and Employment

5. Careers and Employment
Careers – Information and Guidance, Help with CV and application form filling, Preparation for interviews.
The Workplace – employment opportunities.
Active Volunteers – voluntary opportunities.
FEHW Student Volunteer database – supporting FEHW events.

6. University Support Services
Counselling Services
Professionally trained counsellors
Confidential service
Online Counselling via WOLF
Self-help workshops
Drop in appointments available

7. University Support Services
Student Enabling Centre (SEC) (MI Building)
Help & support for students with ANY disability
D/deaf
Disability
Dyslexia
Website:
FEHW (Health) Special Needs Tutor: Pauline Lim

8. Multi-Faith Prayer Room
Chaplaincy Service
A place of welcome for all
Ordained Senior Lecturer
The School Chaplain
The chaplains offer confidential support throughout the University community for
ALL FAITHS
Rev. Robert Heath (Bed)
Rev. Eddie Wynn (MBE)
(Direct)
Multi-Faith Prayer Room
Situated between WE & WP Building.
Please contact Walsall Reception.
Contact details
Tel:
Web:

9. * Improving the student experience
Students’ Union
Confidential and Impartial
Specialist Advice on:
Accommodation
International
Academic
Finances – debt management
Student Voice Project Student Reps
* Improving the student experience
Contact
Location: WS BUILDING. Across The Student Village, & Next to The old Sports Hall

10. Study Support www.wlv.ac.uk/skills (LIS) Online skills resources
Academic Librarians dedicated to finding the best resources
Ask a Librarian - Virtual Information Desk service
ASSIST - real-time online librarian support
Access study skills advice and support
Skills workshops and Drop in sessions
Downloadable study guides

11. If you require further help or advice please make contact via:
Grace Deakin – Walsall WN301 or
Gemma Thompson – Walsall WN301 & Burton or
Gareth Taggart- Walsall-WN 301