1. HEAVY OIL Worksite Hazard Management (WHM)
Program Overview
September 22, 2018 1

2. Program Overview Purpose Review of incidents had common themes
Failed to recognize hazard
Hazard identified – no control
Something at work site changed
Failed to intervene in spite of recognized hazard

3. Program Overview
Goal
Build simple tool and process to conduct REAL time
Hazard Identification
Establish controls
Focus on teamwork
Interventions
Implementation
Build training and coaching capacity at the sites
Develop coaches drawn from frontline staff
who have real experience
who can connect with people, have passion, and
have natural leadership and communication style

4. PAUSE Build in to work plan by deciding when to pause
PAUSE after breaks
After Natural Steps in the job
If you recognize a new hazards
Make sure to engage everyone
Ensure everyone understands what the hazard is an what controls will be implemented
Remember if nothing changes there is no work being done!

5. RESULTS 20 new site trainer coaches certified includes 6 contractors
Over 5500 HO staff and contractors trained and coached in WHM
20 new site trainer coaches certified includes 6 contractors
Orion T/A in June resulted in zero recordable incidents, and high hazard reporting
Supported reduction of Scotford Upgrader Expansion TRCF from 2.5 to 0.2
Departments where training and coaching has occurred have experienced significant reduction in recordable incidents
Others sites have experienced an increase in incident and near miss reporting
Improved peer to peer interventions
Coaches have reported many incidents where staff have described how they prevented an incident by applying WHM
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September 22, 2018

6. Challenges risk tolerance
WHM SUCCESS FACTORS
Peer to peer
Challenges risk tolerance
Ongoing coaching to build skill and change culture
More personal
Can take home
Healthy competition
Intervention
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September 22, 2018

8. TYPICAL CLASSROOM AGENDA
Introductions
35 to 50 min
What is WHM?
15 min
High Power Worker
Site Hazards, Pt 1
Bowtie / Swiss Cheese
10 min
Exposure Reduction / Risk Tolerance
Interventions / Expectations
Why do incidents happen?
Snowstorm Exercise
45 min
Pause Process
Pre-job/Tailgate Best Practices
Site Hazards, Pt 2
Pause Skit
Wrap-up
5 min
Total
~4 hours
Introductions Facilitator engages audieance why safety is important to them
What is WHM? Outlines the concept
High Power Worker Demonstration of hazards associated with a high voltage lines person conducting inspections on electrical transmission towers and reviews hazards
Site Hazards, Pt 1 Engages audience to identify hazards using a site specific picture (typical operational scenario at site)
Bowtie / Swiss Cheese Concept review
Exposure Reduction / Risk Tolerance Facilitator reviews concept and engages audience about risk tolerance and how it can go up
Interventions / Expectations Outlines the concept and engages audience how to conduct interventions
Why do incidents happen? Engages audience as to why incidents occur
Snowstorm Exercise Conducts group exercise on how teams perform better than individuals
Pause Process Facilitator takes audience through Pause process using laminated card.
Pre-job/Tailgate Best Practices Facilitator engages audience how to improve this process.
Site Hazards, Pt 2 Facilitator engages audience using same picture as previously reviewed using Pause card
Pause Skit Facilitators demonstrate Pausing process/interventions
Wrap-up

9. COACHING PROCESS
WHM coaches go to the work face following training periodically over a four week period
Engage with workers and leaders to help them employ what they learned in the training
Coach the disciplined pause process
Share best practices
Engage workers on hazard identification and control
Demonstrate the benefit of robust permit development
Engage leaders on their observations
Coach leaders how to improve pre job meeting through better involvement by all staff F
September 22, 2018