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Chapter 6: The Web and E-Commerce
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Learning objectives Web strategy Website information architectures
E-commerce Website marketing Web 2.0 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Newspaper industry Users read news online for free
Impact on print newspapers Internet disruption of business models Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Web strategy (1:2) Inform or entertain audience Influence audience
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Web strategy (2:2) Sell products or services
Facilitate offline relationships Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Naming website Uniform resource locator (URL) Domain name system (DNS)
Hypertext transfer protocol ( File transfer protocol (ftp://) Top-level domain Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Managing domain names Internet Corporation for Assigned Names and Numbers (ICANN) Legal disputes Cybersquatting and typosquatting Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Website design Hierarchical architecture
Multi-dimensional architecture Sequential architecture Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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User interface design Usability Accessibility
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Software development strategies
Web browser Hypertext markup language (HTML) Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Interactive websites Javascript AJAX Flash
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Content management systems
Cascading style sheets (CSS) Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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E-Commerce Online transactions Security Trust
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Marketing the website (1:2)
Search engine optimization Search terms and key words Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Marketing the website (2:2)
Page rank and relevance Search engine scams Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Web advertising (1:2) Click-through rate (CTR) Target advertising
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Web advertising (2:2) Search portals Online marketing challenges
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Web 2.0 Crowdsourcing Expanding data Learning web
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Summary Web strategy Website information architectures E-commerce
Website marketing Web 2.0 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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NTT DoCoMo case Mobile e-commerce Near-field communications
Osaifu keitai Expansion Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Pandora case Business model Recommendation engine Mobility
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Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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