1. Vodafone Mobile Workforce Essentials

2. The Need for Mobile Workforce Essentials:
69% of businesses today look to increase their efficiency and productivity through the use of mobile worker applications. Source: Frost and Sullivan 2013
Companies struggle to stay “in the know” when it comes to managing their mobile workforce.
45% face market demands of continuously changing workforce
44% need more relevant information for decision making
33% need to gain more control of labor cost to deal with economic instability
23 September 2018

3. Historical Challenges with Mobile Workforce / Fieldforce Applications:
Most Software Systems
Take days to get accounts setup
Take weeks/months to implement
Have complex management portals
Are difficult for field workers to use
Not versatile enough to accommodate various industry types
Lacking function/Not robust enough which requires customers to use several non- integrated products
Don’t have adequate amount of support or infrastructure to support multiple customer types
Current Market: Confusion and Uncertainty
23 September 2018

4. Vodafone Mobile Workforce Essentials
Introducing
Vodafone Mobile Workforce Essentials
From the office to the field, everything you need to manage your team.
23 September 2018

5. Mobile Workforce Essentials | Key Differentiators
User directed sign-up experience through registration wizard. Be up and running in less than 10 minutes
Customers see and select what is most commonly used for their particular vertical
Built from the ground up, with customer experience and ease of use in mind
Customers can pick and choose the features and functionality they want without costly development, and can easily modify modules to match their business needs
Simple pricing plans with no setup fees
Get Started Now
Industry Starter Packs
Simple and Intuitive
Flexibility
Affordable
23 September 2018

6. About Mobile Workforce Essentials:
Increase productivity, gain efficiency and improve accountability with Vodafone Mobile Workforce Essentials
Mobile Workforce Essentials is a cost-effective cloud-based business platform that gives companies of any size, in any industry the ability to build and customize a mobile workforce management solution. The application has 200+ pre-built app modules.
Key Features Include:
Job Order Dispatch - Send job information out, track progress, and manage workloads all in near real-time
Wireless Forms – 200+ standard Mobile Form app modules for:
Time & Attendance
Work Order Management
Incident & Maintenance Reports
Job Order Dispatching
Expense Forms
Timekeeping - Allows employees to punch in and out while on-the-go with the ability to track lunches and breaks wirelessly.
GPS Tracking - Provides breadcrumb trails of worker activity. Create geo-fences for customer and other locations for reporting purposes
A field service company (electricians, pest control, painters, construction) field workers can clock in from their smart phones and even record a circle check vehicle inspection.
A list of the things they need to do is displayed on their device through the Dispatching module.
The worker can select the first job, review the details and then get turn by turn driving directions using Apple or Google maps.
Upon arrival, they can update their status to On Site and even take a before picture.
Within the web portal, management and dispatch will see status updates moments later.
Once the work is completed, the field worker can update the status to Completed and collect any required information such as signature, after picture, description of work and even collect payment on the spot if subscribed to mobile payments.
The field worker can also record breaks and lunches then at the end of the workday, clock out. The office will have everything the worker did as it happens so workers do not have turn in paperwork or make unnecessary trips in order to be more productive.

7. Fully Customisable
Customers can choose from 200+ application modules or build their own
Mobile Workforce Essentials web portal and handset application can be personalised with Customer’s brand, logo and colors
Customise modules
Customise logo and color schemes

8. Benefits of Mobile Workforce Essentials
4 key benefits of Mobile Workforce Essentials automation cited by surveyed customer.
Select from over 100 ready-to-use modules for over 19 industries and start seeing a ROI within days of account creation
23 September 2018

9. Web portal to view & manage real-time status of employees on the go
Customer uploads logo and changes color scheme to match their brand
Built-in video training
Dynamic Menu structure
Visual
timeline
of mobile
worker
activities
Application for iOS & Android smartphones and tablets
View GPS Tracking
23 September 2018

10. Why Vodafone Mobile Workforce Essentials?
Low start-up cost
Simple, self-serve, web-based setup process means faster time to market
Dispatch and management of work orders
Extensive pre-built digital forms library
Simple customisation of mobile forms based app modules
Personalise the Mobile Workforce Essentials web tool and mobile app with your own branding and logos
Standard and customised reporting options

11. Features & Benefits
23 September 2018

12. Increase Productivity: Job Order Dispatching
Features:
Create and dispatch work orders to employees in the field. Generate new orders for deliveries, service calls, or any other type of task. Work order information is available instantly and sent to the mobile employee’s phone or tablet.
Send job information out, track progress and manage workloads all in near real-time
Streamline daily tasks by reducing the need for calls, notes and responses for faster billing
Instantly send wirelessly work order information
Customisable dashboard, status and status forms
Benefits:
Reach customers on time, every time, with enhanced route planning
Increase in response times and productivity of field employees
23 September 2018

13. Improve Accountability: Timekeeping Made Flexible
Clock in and out from smartphones/tablets
Features:
Individual employees can clock in, take break and lunches, clock out and submit timesheets
View all time-punches on one screen
View time-punches in user history (timeline)
See employees on a virtual map with GPS Tracking
History to view punches on mobile app
View dashboard and reports
Benefits:
Ongoing cost savings, such as a reduction in human-generated payroll errors, elimination of time theft and overtime costs
Save wages from increased productivity
Address work attendance issues early
23 September 2018

14. Enhance Efficiency: Wireless Forms
Send forms to mobile employee’s phone or tablet.
Don’t just replace paper forms but enhance them with features such as Photo Capture, Calculations, and s for instant digital receipts. Display a snapshot of data in the form of graphs for easy analysis. Reduce cumbersome manual processes
Features:
Pre-built industry specific forms
Customise prebuilt forms or build your own
Create your own forms using a simple “Builder Wizard”
Eliminate unnecessary printing
(Printing accounts for 1-3% of a company’s annually expense - Gartner Group Study)
Benefits:
Improved cost control by eliminating unnecessary printing costs
Reduce cumbersome manual paper processes
23 September 2018

15. Increase Productivity: GPS Tracking
Streamline the productivity of your company with GPS Tracking.
Feature:
View exact location of employees through their GPS enabled-mobile device
Increase output and efficiency in the field
Route nearest employees to maximise productivity
View breadcrumb trail of previous travel history
Review duration of stops
23 September 2018

16. Target Market & Customer Profile
Different Industry uses of Vodafone Mobile Workforce Essentials
Transportation – Stops and Travel History
Construction – Projects, Safety, Time Management
Health Care – Visits, Forms
Government – Time Management, Forms
Education – Work Orders, Forms
Medical – Appointments, Forms, Time Management
Retail – Maintenance, Work Orders
Field Services – Work Orders
Oil and Gas – Projects, Maintenance
Manufacturing – Customers (Sales), Maintenance – Work Orders
Aerospace - Projects
Pharmaceutical – Customers (Sales)
Small businesses that require a personalised and cost-effective ‘instant start up-platform’ to:
Dispatch orders
Monitor worker attendance
Create mobile forms
Tracking
Also suitable for medium and large business

17. Target Market & Customer Profile
Challenge
Feature
Function
Benefit
Customer wants to reduce the amount of downtime for their field workers
Dispatch work orders
Contains information about jobs/stops/visits as well as link for voice guided directions
Reduces the amount of time workers need to stop working and be given information. Savings of minutes per day per employee
Customer wants to reduce payroll costs and have greater accountability
Time & Attendance
Field workers clock in and out from mobile device. Location as well as time is captured
Typical savings of minutes per week per employee. Weed out bad habits, bad employees
Customer needs to communicate a change to a worker (new job, new information)
Dispatching or Messaging
Customer can update an existing job or create a new one. Worker receives notification and looks at job screen on mobile device. Worker receives notification and reviews message in Messaging section
Office does not have to make a call to the employee. Employee does not have to stop working to receive information to write things down. Worker can update or reply for acknowledgment. Savings of minutes per day per employee
Many software systems take weeks if not months to implement
Usability and in app training
Application for both web portal field workers was built from ground up to be simple and intuitive. Customers can select from predefined industry templates
Be up and running in minutes. Companies continue to focus on what they do. Less down time for office and mobile employees
Software systems are not flexible and don’t usually fit with business
Customisation
Add logos, color schemes and modules needed to meet specific business need. Easily customize form and dispatch modules once selected
Greater adoption throughout company, geared towards your customer’s unique business needs. Less training, more likely to stick

18. Current Processes vs Mobile Workforce Essentials
PRODUCTIVITY
IMAGE
EXPENSE REDUCTION
REVENUE GENERATION
SECURITY, STABILITY, SAFETY
Enhance communication
Less down time
Immediate access to timesheets, orders, forms and optional location
Customer branded application with logo and color schemes apply to web portal, handset and reports
Leverage latest technology
Shows business is at the forefront
Single platform for mobile workforce management
Paperwork trails
Data entry
Payroll Costs
Mileage & Fuel
Reduced trips to the office
Reduced Mistakes
Do more with less people
Greater accountability
Quicker processes
Improved customer service
Gain and retain more customers
Hosted in Microsoft Azure cloud platform
Up time and scalability
Mobile application works on leading smart devices
23 September 2018

19. Competitive Comparison
23 September 2018

20. Carrier comparison Product name & Vendor
Vodafone Mobile Workforce Essentials
GoCanvas
Tradify
About & Strength
End-to-end powerful Workforce Management platform that includes:
200+pre built modules
A robust dispatch solution
Location and mapping capability
GoCanvas is a digital forms solution which converts paper forms into mobile forms.
Tradify is a jobs tracking application that has a mobile handset application for mobile workers.
Dispatch
Order Dispatch
Basic job order dispatch via forms
Photo capture & Signature
Job tracking/management X
Geofencing and enhanced Route planning
Active Location tracking and Maps
Every 60 seconds
GPS and timestamps to verify records
Mobile Payments
Real-time credit card payments
Coming soon
Vendor: Paypal
Invoice generation

21. Carrier comparison cont.
Product name & Vendor
Workforce Manager by ActSoft
GoCanvas Forms
Tradify
Digital forms & modules
Mobile form exchange X
Pre-built modules
Over 200
14,000 starter Apps
Unlimited Forms Submissions
Only on professional pricing tier
Work order forms only
Option for customer to build or customise modules
Customer brand personalisation
Real-time alerts
Employee Time Management
Only tracks time on job, not whole day
Reporting tools
Back-end system integration
Coming soon
Devices supported
Android, iOS, Windows, Sonim
Android, iOS, BlackBerry, Windows
Android, iOS and select BlackBerry
Roadmap
Vehicle Fleet Tracking

22. Pricing, Ordering Process and Customer Testimonials
Insert Confidentiality Level in slide footer
23 September 2018

23. Qualifying Questions Leading Questions to ask: 23 September 2018
Would it be helpful if you could locate the closest employee to a job/assignment in an instant?
How do you locate your field employees in an emergency situation?
How do you pay your employees?
Would it be helpful to know not only when your field employees clocked in/out but where they were when they did so?
How beneficial would it be for your dispatcher to see the current status of each order in the field as it pertains to their work flow?
Would it be of benefit if you could be sure that your field employees are driving the most economical and efficient routes?
Are you able to efficiently track inventory in vehicles?
Do you need to collect information from employees in the field?
Would a report that shows you time and location for each employee in the field be beneficial?
How do you keep track of your workers job site or client visits?
Do you have a system in place?
Do your field employees produce manual reports for Management?
Can you improve decision making by obtaining management reports
in a near real time manner?
How are you retaining the historical information of these paper documents?
How long does it take for you to receive paperwork from the field
23 September 2018

24. Lite Business Enterprise Product Modularity SOC:ATTWFMS SOC:ATTWFME
Use up to 5 modules
Use up to 10 modules
Unlimited Modules
Module Type Available
Time & attendance
Up to 4 pre-configured vertical from modules
Other modules to be added as released
Module Type Available
Time & attendance
Messaging
Up to 6 pre-configured vertical form modules
GPS tracking
Work order dispatching
Other modules to be added as released
Module Type Available
Time & attendance
Messaging
Unlimited pre-configured vertical form modules
GPS tracking
Work order dispatching
Other modules to be added as released
Functionality Includes
Pull standard reports on demand
Ability to customise selected form modules
Functionality Includes
Pull standard reports on demand
Ability to customise selected form modules
Create custom forms
Scheduled standard reports
Functionality Includes
Pull standard reports on demand
Ability to customise selected form modules
Create custom forms
Scheduled standard reports
Ad-Hoc custom reporting
Data importing & exporting
Auto ing rules & workflows
Worker calendar
Skills based dispatching
Add GPS tracking for an additional monthly fee
23 September 2018
SOC:ATTWFMS
SOC:ATTWFME
SOC:ATTWFMP

25. Order Process Client Mobile Workforce Essentials platform Actsoft
Client IT Admin 1 2 3 4
Purchases Mobile Workforce Essentials via cloud platform (ex: AppDirect, others)
Customer logs into application through single-sign-on (SSO) into MWFE application
Customer inputs information in Mobile Workforce Essential start-up wizard, updated information and sends customer information to Actsoft
Actsoft provisions Mobile Workforce Essential licenses for customer within hours
Receives an automated from cloud platform portal
(ex: AppDirect, others)
Receives welcome from Actsoft
Receives training
by watching the
Mobile Workforce Essentials videos embedded in the web application

26. Return on Investment (ROI)
Access the ROI calculator here:
Use Case
A company of 10 employees with a pay rate of $10 in a 50 work week year could save an estimated $7,500 by reducing their overtime hours by 1 hour per employee.
By improving efficiency, companies on average recoup enough hours in the day to do 2 more jobs per day. If the earnings per job were $60 for example,
The customer would experience an extra $60, 000 in annual earnings.
The 4 most important benefits of workforce automation cited by surveyed customers:
Reduction of time spent on workforce management activities by HR (39%)
Improved accuracy of workforce data (36%)
Reduction in time spent on workforce management activities by managers (36%)
Reduction of overall labor cost (31%)
Source: aberdeen group, july 2013
Customers that implemented a mobile workforce solution saw a:
98% average workforce capacity utilization
16% year-over-year improvement in profit margins
28% year-over-year improvement in customer satisfaction
Some industries saw a 12% ROI after implementing a mobile workforce solution – Source: Aberdeen Group

27. Customer Testimonial Problem
Customer faced a number of organizational and logistical challenges
45 different paper forms were utilised in the field, and the information collected was very unreliable
Employees must adhere to strict safety guidelines to ensure construction equipment remains operable and safe
Time-consuming process was affecting daily deadlines and anticipated output
Solution Through the use of digital forms, both field workers and office staff gained valuable time and boost in efficiency. They also streamlined the tedious, paper-driven process into an instantaneous, digital transfer of data.
23 September 2018

28. Premier Client Group Customer Example Use Case Solution
Tovar has earned the reputation for being one of the most highly respected snow removal contractors in the Chicago- Metropolitan area.
$25 Million - $50 Million in revenue
2,120 billable subscribers
Use Case
Mobile time and attendance
Keep track of crew members location, time on sit, job duration
Billing dispute
Solution
Mobile timekeeping
GPS tracking
Reporting
Job dispatching
23 September 2018

29. Signature Client Group
Customer Example
H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955
$1 Billion - $5 Billion in revenue
Fortune 1000 company
Over 10,000 employees
156 billable subscribers
Use Case
By using wireless forms, substantial amount of expenses have been reduced (less paper)
Automated workforce activities
Managers receive reports of mobile employee activities
Solution
Mobile forms
Reporting
Order dispatching
23 September 2018

30. Signature Client Group
Customer Example
Olmos Equipment, Inc. is a skilled subcontractor that specializes in low cost, high quality construction services for a variety of jobs in San Antonio, Austin and surrounding areas
150 employees
40 billable subscribers
Use-case
Mobile workforce clocks in and out via mobile device
Keep track of crew members location, time on site, job duration
Collect field data to send to back office
Solution
Mobile timekeeping
GPS tracking
Reporting
Order dispatching
23 September 2018

31. Signature Client Group
Customer Example
Cobb County School District (CCSD) is the second largest school system in Georgia and among 25 largest in the nation
13,000 employees
65,000 miles driven per day
Use Case
Allows drivers one button access to dispatchers
Improved accuracy and automation of payroll
Clocking in and out on mobile devices
Can keep worried parents up to date on child's location
Solution
Mobile timekeeping
GPS tracking
Reporting
Route & history of travel
23 September 2018

32. Frequently Asked Questions
What is Vodafone Mobile Workforce Essentials, and how is it different?
Vodafone Mobile Workforce Essentials is cost effective, cloud based, all-in-one intuitive software for managing employees
How do sign up or do need to have an Vodafone account?
Vodafone customers can register for account at TBD, Yes, this does require a current Vodafone account number.
Where do I log in?
Vodafone customers can log into their account at TBD
What mobile devices/OS work with this solution?
Vodafone Mobile Workforce Essentials is compatible with Apple devices on iOS version 5 or higher and Android devices on version 3.0 or higher
23 September 2018

33. Frequently Asked Questions
How much does it cost?
Vodafone Mobile Workforce Essentials has a simple pricing structure. No setup fee. Three tiers,
How do I change my subscription?
The account owner has the ability to change the subscription level. Vodafone will have a contact #/person/ to add/delete licenses and change subscription levels.
Do I need to download or install any software?
Vodafone Mobile Workforce Essentials lives on cloud connection, customers can access their application from anywhere
How long does Vodafone Mobile Workforce Essentials store my data?
Customer data is stored for one year on the portal
Is there a limit of how many users I can have in a tier?
An unlimited amount of users can exist under each tier
23 September 2018

34. 1. QUALIFY YOUR OPPORTUNITY 3. ENGAGE OUR TEAM IN THE CONVERSATION
Customer Engagement
1. QUALIFY YOUR OPPORTUNITY
2. UTILIZE OUR RESOURCES
3. ENGAGE OUR TEAM IN THE CONVERSATION
Ask customers how they are dispatching and collecting data in the field?
How does your company distribute work orders or dispatch jobs to mobile employees?
Are they conducting inspections for safety & compliance?
How do your workers clock in and clock out, does it create additional expenses?
Vodafone Mobile Workforce Essentials website
Vodafone Mobile Workforce Essentials Seller Portal
Customer Presentations, Product Briefs, FAQ, etc.
Vodafone Mobile Workforce Essentials Territory Map
Michael Courter VP of Product Management
Bhushan Pradhan
Group Principal Product Manager
23 September 2018

35. Battlecard: Vodafone Mobile Workforce Essentials
Features
Qualifying questions
Cloud based, customizable, flexible, intuitive, and cost-effective workforce management application
Track and monitor mobile workers
Capture photos and signatures with GPS and time stamping
Mobile timekeeping with dashboard charts and reports
Wireless forms: create, collect, and report in near real-time
Collect worker input and job status in near real-time
Dispatch jobs and send work orders wirelessly to field
Event based and GPS Tracking
Do you have mobile workers?
How do your field workers communicate with the office?
Does your company use paper forms and do you collect information from the field like a service ticket or work order?
How does your company distribute work orders or dispatch jobs?
What is your largest business expense?
How do your workers clock in and clock out?
Have you been trying to improve customer service?
Is there a time lag between job completion and billing?
Do you need to improve work processes and procedures by automating data collection in the field?
Would it be useful for you to have a record to go back to and review someone’s activity?
What is the cost impact on your organization for the delay between the time the field person completes the information?
Target customers
Benefits
Field service
Transportation
Construction
Agriculture
Retail
HVAC, plumbing, electricians, landscaping, home services
Security, inspection and remediation services
Easy to setup – registration wizard to deploy on desktop, tablets and mobile phone in minutes
Flexible – industry starter packs & customizable modules selection
Gain visibility of mobile workers
Reduce cost and improve productivity
Improve accountability and compliance
Enhance operational efficiency
Sales Resources
Tiers of Service and Add-ons
Product info
Product Brief
Videos
Product Manager: Michael Courter
Lite
Business
Enterprise
Up to 5 modules
Up to 10 modules
Unlimited Modules
AND MORE!
Available to add onto all tiers

36. Questions & Answers www.info-wfe.vodafone.com
23 September 2018